Comfort Suites Outlet Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Outlet Center

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
View from room
Exterior
Lobby
Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
890 Brevard Road, Asheville, NC, 28806
  • Asheville Outlets
    1 min walk
  • North Carolina Arboretum
    4 min drive
  • Biltmore Winery
    19 min drive
  • Asheville, NC (AVL-Asheville Regional)
    11 min drive

Room options

Suite, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Pet Friendly, Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Outlet Center

Hotel with free breakfast, steps from Asheville Outlets
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Outlet Center offers 125 accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Outlet Center gets high marks from our customers. During your stay, you're just a quick walk from Asheville Outlets. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Asheville Outlets and a 4-minute drive from North Carolina Arboretum
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Outlet Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Outlet Center. Self parking is free. A complete renovation of Comfort Suites Outlet Center was completed in July 2023.

This Asheville hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,500 square foot of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews" "
Rating 8 - Good. 280 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay. Staff friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela, Kingman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Located next to outlet mall. Comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay.
Everything was in good shape except the exercise equipment needed repairs, also the TV was glitchy and pixelated on a lot of channels.
Stayed 3 nights in Aug 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another likeable location, rooms were pleasantly different with floor boards, great towels and excellent bedding.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marty

Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ling

Travelled with family
Liked: Cleanliness, amenities
Convenient to mountains and downtown. Elevator broke and was not fixed overnight.
Stayed 4 nights in Jul 2024

8/10 Good

James A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent breakfast and always coffee and tea in the lobby
Stayed 3 nights in Jul 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with family
The hotel looks very nice on the outside and is kept very clean. Our room was spotless.
Stayed 1 night in Jul 2024

4/10 Poor

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The entire staff was amazing. What possessed anybody to put us in Room 123, next to the ballrooms, is beyond me. On the Friday night, a family reunion. Alls good because we had no plans the next day so the music and loudness was ok. However, on Saturday night, a 6 piece band started at 5pm and we had a 6:00 am flight on Sunday morning. We called front desk and asked them to close their door, which was right across ours, and they didn’t. My husband went to the front desk and had us moved at 8:30 when we couldn’t sleep or handle the noise right outside our door!
Stayed 3 nights in Jul 2024

10/10 Excellent

stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 4 nights in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable stay as usual. Convenient for my purposes. Evening staff person was a bit grumpy and unprofessional, but the morning staff very friendly and professional. The breakfast is a bit basic, but good variety of options. Will stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip
It was clean, great staff, and close to outlets.
Stayed 2 nights in Jul 2024

8/10 Good

Biyyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2024