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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

City view from property
View from property
View from property
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
120 Patton Avenue, Asheville, NC, 28801
  • Fired Up Creative Lounge Ashville
    ‪2 min walk‬
  • Grove Arcade
    ‪3 min walk‬
  • Downtown Market Asheville
    ‪4 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Clarion Inn Biltmore Village

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1468)
The price is €96
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Clarion Inn Biltmore Village

About this property

Downtown Inn and Suites

Motel with free breakfast, a quick walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a front desk safe are on-site.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 11:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1195 reviews
Rating 8 - Good. 413 out of 1195 reviews
Rating 6 - Okay. 170 out of 1195 reviews
Rating 4 - Poor. 77 out of 1195 reviews
Rating 2 - Terrible. 49 out of 1195 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was awesome
Stayed 1 night in Nov 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Person who checked me in was extremely rude. Was told if I didnt have my boarding pass from the sirport he wouldnt let me stay! What a crappy experience wont be staying here again and definitely dont reccomend
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Trevor

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

MElissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

anita

Liked: Staff & service
Disliked: Room comfort
Location!
Front desk is always pleasant.. location very convenient to downtown and walking distance to most places. Bedding and beds definitely need updating
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money - Great Location, too!
Great value for your money. Hotel was clean, maybe a little worn in spots, but nothing that impacted our stay. It's not at the same level as a Marriott or Hilton, but given the location, was well worth it. Price included parking and continental breakfast. Staff was friendly. If you're trying to visit Asheville on a budget, this is a good option.
Stayed 3 nights in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights rest.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, smelled good. Bed is comfortable, plenty of pillows.
Stayed 1 night in Nov 2024

8/10 Good

Jean

Business traveller
Liked: Staff & service
It was a good stay just thought that overall the property could use some renovations.
Stayed 2 nights in Nov 2024

10/10 Excellent

kormany b

Stayed 1 night in Jun 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
This hotel is great! I have stayed here several times and it’s affordable most of the season, great location, breakfast included and had a 12pm checkout.
Stayed 1 night in Aug 2024

6/10 Okay

John

Stayed 1 night in Sep 2024

8/10 Good

Patrick, Newtown

Stayed 2 nights in Sep 2024

8/10 Good

Emily

Stayed 2 nights in Sep 2024

4/10 Poor

Jillian

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
I am so disappointed in our stay at the Downtown Inn. We got there ahead of Hurricane Helene, and the staff literally abandoned the property and left all the guests there with no one on property for 2 days. There was no running water, no continental breakfast out, No one was there to check people in when they had confirmed reservations. It was abaolute insanity. They even have the audacity to kick one poor woman out of her room in the middle of the night after her home had been completely demolished because she hadn't paid, but the only reason she hadn't paid was because no one was there for her to pay. As they were kicking her out, she kept saying I am more than happy to pay. I have money to pay for my room. No one was here for me to do so. There were keys out and available for people to use. I understand that this was a devastational time for everybody, and there was nothing they could do about the water and leak, but no one was even there to help with instruction. By the end of the 2nd day a lovely housekeeper was fhere and she did her very best to support but she had VERY limited duties she was allowed to help with. The only plus was that there was a swimming pool, so we were able to use buckets of that water to flush toilets all week.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lloyd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was closed, i need a refund for the 2 rooms I booked. We made it to the hotel from Indiana, do to storms the gotel was a disaster, and there was no body around to assist us and signs on the door saying hotel closed. We had nowhere else to go and risked our lives trying to get to another town or city apon leaving. Again I need a refund.
Stayed 1 night in Sep 2024

8/10 Good

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quick 1 night stay here before going to the Biltmore. It was clean and location was great allowing us to easily walk downtown and enjoy the entertainment on a Friday night. Price was decent, room was good, breakfast was just so, so. Standard low grade continental breakfast, but it got the job done.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth, Archer Lodge

Liked: Cleanliness, staff & service, property conditions & facilities
Parking available, walk to every place, pool was still open so got to go swimming. Sometimes noisy.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer Melia

Stayed 2 nights in Sep 2024

6/10 Okay

Tonya, Orlando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The location was great as far as being able to walk wherever we needed to. The noise level at night is terrible, you can hear everything happening on the street. The complimentary breakfast was ok and for a good amount of time. The elevator was a little scary. The staff was great and helpful. Parking was challenging.
Stayed 3 nights in Sep 2024