Haywood Park Hotel, Ascend Hotel Collection

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Haywood Park Hotel, Ascend Hotel Collection

Lobby
Lunch, dinner, brunch served; French cuisine
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
1 Battery Park Ave, Asheville, NC, 28801
  • Fired Up Creative Lounge Ashville
    2 min walk
  • Grove Arcade
    3 min walk
  • Isa's Bistro
    1 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Haywood Park Hotel, Ascend Hotel Collection

Art Deco Asheville hotel in Downtown Asheville with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Haywood Park Hotel, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Woolworth Walk. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Isa's French Bistro
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, facials or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Grove Arcade and 3 minutes on foot from Harrah's Cherokee Center - Asheville
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Haywood Park Hotel, Ascend Hotel Collection offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Haywood Park Hotel, Ascend Hotel Collection. Parking is available for a fee.

This Art Deco Asheville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 9:00 AM and 1:00 PM.
Isa's French Bistro – This restaurant specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Haywood Park Hotel, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1002 reviews" "
Rating 8 - Good. 186 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a historic building that was redone in a modern way. We had a huge suite. It was very clean and spacious. Our room was cleaning as soon as we left for breakfast. The front desk was so helpful with reccommendations and directions. The location was excellent! Walkable to everywhere downtown.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the historical aspect of the hotel. Loved that the elevator announcements were the same as when the store was in its hay day.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Asheville
Stayed 2 nights in Sep 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure what room another visitor stayed with dogs, but our two pups LOVED the spacious King room we stayed in and we Loved the view out looking over at Wall Street! Location is always great and walkable to all our favorite restaurants and our concert. Front desk staff are wonderful too! We had a great time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was wonderful. Would highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the HPH! The staff is kind and courteous. You get way more space for the price when compared to hotels around the area. It’s always fun to stay in a place that plays into a theme, and the department store theme is great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights with my dachshund. Valet was easy, room was clean and staff was attentive. Will be returning. 😁
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel with a very good, central location. It's easy to get to restaurants - and, as it happens, the best restaurant we tried was actually connected to the Hotel!. As for breakfast, we stayed for a weekend and both of the breakfast places were within 150 yds. and excellent! One was almost connected to the Hotel on Haywood St. Same goes if you want to catch a game, as there is a sports bar connected through the main lobby. Highly recommend utilizing the Valet parking too - very smooth, easy & safe process. Everything was exceptionally clean, and the staff was friendly and helpful. I would highly recommend this Hotel, and my wife & I both said to each other we would stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service
Gross, weird, outdated vibe definitely not worth $200 a night.. hot, stuffy, old room and the shower didn’t drain so I had to stand in dirty water to shower… we left after one hour and decided not to stay and we told them all these things and they won’t refund…
Stayed 1 night in Sep 2024

8/10 Good

Landon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

8/10 Good

Charles

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Chaz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will return
The hotel was beautiful and so elegant. The room was HUGE with lots of natural light and convenient for walking everywhere. The hotel staff (especially Bill) were helpful and always had a smile. We will be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations- will go back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED staying here. The room was spotless, and updated. The staff was truly top notch. The location was exactly what we wanted and their restaurant is a must do.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlotte Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in downtown Asheville. HUGE rooms with lots of seating options. Best value in downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service!
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was to expensive 42 dollars a night
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the shops walking distance from the hotel and cleaniness. Staff is extremely pleasant and went above and beyond to print out restaurants nears me. One of the top 5 hotels i have ever stayed in.
Stayed 1 night in Aug 2024