Hilton Garden Inn Asheville Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Asheville Downtown

Lobby sitting area
2 bars/lounges
Breakfast, lunch, dinner served; American cuisine
Exterior
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
309 College St, Asheville, NC, 28801
  • Pack Square
    5 min walk
  • Thomas Wolfe Memorial
    7 min walk
  • Black Mountain College Museum
    8 min walk
  • Asheville, NC (AVL-Asheville Regional)
    19 min drive

Room options

Room, 2 Queen Beds, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Drinks-Snacks)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Asheville Downtown

Hotel with free local shuttle, a quick walk to Pack Square
This hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a 24-hour business centre and a coffee shop/cafe are on-site.
Hilton Garden Inn Asheville Downtown offers 140 accommodations with free newspapers and free toiletries. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. 43-inch LED televisions come with pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Asheville Downtown. During your stay, you're just a quick walk from Buncombe County Courthouse. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Pillar Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Pack Square and 7 minutes on foot from Diana Wortham Theatre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Asheville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 3 meeting rooms. Hilton Garden Inn Asheville Downtown also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Pillar Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Pavilion Lounge – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • Pillar Kitchen

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 13 per person
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown Asheville
Asheville Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Asheville Downtown
Hilton Asheville Asheville
Hilton Garden Inn Asheville Downtown Hotel
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Asheville Downtown Hotel Asheville

Hilton Garden Inn Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 551 out of 791 reviews" "
Rating 8 - Good. 176 out of 791 reviews" "
Rating 6 - Okay. 41 out of 791 reviews" "
Rating 4 - Poor. 16 out of 791 reviews" "
Rating 2 - Terrible. 7 out of 791 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy J., Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
We just did a quick overnight at this property for a show at the Cherokee Center. The front desk staff was delightful! We brought our pup and they gave her a welcome bag at check-in with some treats, a toy, waste bags and tips and tricks on where we could take her around town. They also offered their convenient shuttle to run us around town if needed. But it was a nice night so we were able to easily walk to dinner and the show. Grabbed a pre-dinner glass of wine at their rooftop bar/restaurant which was great too! Great location and great staff. Would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay..impressed by the cleanliness of the facility and the staff being attentive to our well being..
Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Sara, Antiguo Cuscatlan

Stayed 2 nights in Jul 2024

8/10 Good

John, Lynden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to have a rooftop bar. Great band was playing. It's too bad that breakfast isn't included.
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and let us park before our stay so we didn't have to incur more than the nightly fee for parking or park somewhere else and move later. Very walkable as its sort of on the edge of downtown Asheville. Only a short stay but would certainly stay again. Only dislike was the shower felt small and the shower head sprayed a bit all over the place so when i got out of the shower the floor was a bit damp and needed wiping in order to not slip.
Stayed 1 night in Jul 2024

8/10 Good

Brianna, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Anne

Travelled with partner
The WiFi went down and we had difficulty finding the “ back up” WiFi. It wasn’t working most of our stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan L

Stayed 1 night in Jul 2024

8/10 Good

Karen

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, had a restaurant and bar, and was within walking distance of the south slope.
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in perfect walkable location to many restaurants, shops etc . And let’s be honest, a roof top bar / restaurant with a beautiful view is the cherry on top of your chill !
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter and Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Selena

Travelled with family
Disliked: Cleanliness
The bathroom has a horrible smell and required attention. The pool was dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Marian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great breakfast, location, service, and nice modern decor. They even pampered our pooch with a welcome bag. Fabulous experience!
Stayed 2 nights in Jun 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
The front desk was very accommodating, All three at the front I dealt with were 5 stars, close to downtown the room was clean comfortably and quiet. Cute pool rooftop bar all excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with easy access to walk downtown Asheville. The rooftop top bar was an added bonus!
Stayed 4 nights in Jun 2024

10/10 Excellent

GAUTAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel staff
Stayed 2 nights in Jul 2024