Hilton Garden Inn - Asheville South

3.0 star property

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Photo gallery for Hilton Garden Inn - Asheville South

Terrace/patio
Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
9 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪10 min walk‬
  • The Orange Peel
    ‪10 min drive‬
  • Biltmore Estate
    ‪18 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Drinks and Snacks)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn - Asheville South

Hotel with free parking, near Asheville Outlets
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site.
Hilton Garden Inn - Asheville South offers 111 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn - Asheville South. During your stay, you'll be within walking distance of Asheville Outlets. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grill and Bar
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Asheville Outlets and 6 minutes from North Carolina Arboretum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn - Asheville South. Self parking is free.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
The Garden Grill and Bar – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9.90 to 15.95 for adults and USD 6.95 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grill and Bar

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.90 to 15.95 for adults and USD 6.95 to 7.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Asheville Asheville
Hilton Garden Inn - Asheville South Hotel
Hilton Garden Inn - Asheville South Asheville
Hilton Garden Inn - Asheville South Hotel Asheville

Hilton Garden Inn - Asheville South Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 575 out of 781 reviews
Rating 8 - Good. 124 out of 781 reviews
Rating 6 - Okay. 44 out of 781 reviews
Rating 4 - Poor. 20 out of 781 reviews
Rating 2 - Terrible. 18 out of 781 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice. I would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Woodrow

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The rooms were clean. Overall rating is excellent.
Stayed 2 nights in Dec 2024

6/10 Okay

Melody

Travelled with family
Liked: Cleanliness
Breakfest was not a good value . poor quality.
Stayed 1 night in Nov 2024

2/10 Terrible

Tammy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unsatisfied
We arrived to check in the guy at desk had no idea what he was doing. Said the room was going to be almost $400 then he said an additional $85 for the puppy. We were going to leave and not stay because the charge I was told while booking and holding the room was much lower. Then he said it would be around $199 which my mom paid on her Hilton Honors card because she had points. Now I have a bill on my card for $303.97 I will be disputing this charge and leaving a terrible review for the lack of customer service and the additional charges and nit to mention the water was completely shut off on us.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely phenomenal all the way around. Friendly staff. Very nice little courtyard as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would stay there again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying
Stayed 3 nights in Sep 2024

4/10 Poor

Dapindra Singh

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Not worth it. Rooms giving some bad odor. Not cleaned during stay They also did not give us the room which was booked. Would avoid such hotel again
Stayed 2 nights in Sep 2024

10/10 Excellent

Adailton

Stayed 1 night in Sep 2024

10/10 Excellent

Max

Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Stayed 1 night in Sep 2024

8/10 Good

James, Moncks Corner

Travelled with partner
Liked: Amenities
Stay was very good
Stayed 1 night in Sep 2024

8/10 Good

R Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean. Comfortable rom overall. Great night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all had wonderfully positive attitudes!
Stayed 1 night in Sep 2024

10/10 Excellent

KEISHA

Quiet!
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities
Great customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Adit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Area around the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Tess

Stayed 1 night in Aug 2024