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Hotel Indigo Asheville Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Asheville Downtown, an IHG Hotel

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Point of interest
Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Suite, 1 King Bed (Bath Shower Combo) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    3 min walk
  • Grove Arcade
    4 min walk
  • Fired Up Creative Lounge Ashville
    6 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

View all photos for Room, Accessible (Comms, Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Accessible (Comms, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Comms, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Accessible (Comms, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combo)

Suite, 1 King Bed (Bath Shower Combo) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Bath Shower Combo)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combo)

Premium Room, 2 Queen Beds (Bath Shower Combo) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds (Bath Shower Combo)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combo)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Bath Shower Combo)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (Panoramic View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Panoramic View)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Cambria Hotel Downtown Asheville

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1008)
The price is €151
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Cambria Hotel Downtown Asheville

About this property

Hotel Indigo Asheville Downtown, an IHG Hotel

Hotel with a fitness centre, near The Orange Peel
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Limited housekeeping is available.
Hotel Indigo Asheville Downtown, an IHG Hotel offers 115 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in June 2024.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Asheville Downtown, an IHG Hotel. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 15 minutes by foot from The Orange Peel and a 1-minute drive from Grey Eagle
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 465 square feet (43 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Asheville Downtown, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
One Fifty One Boutique – This bistro serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 1 to 18 for adults and USD 1 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Fifty One Boutique

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 465 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1.00 to 18 for adults and USD 1.00 to 18 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Limited housekeeping is provided every 2 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with clean accommodations. Highly suggest this location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and clean, spacious rooms!
Stayed 3 nights in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and in a good location. We stayed two nights. Everyone was very helpful. Only issue we had was no housekeeping service during our second day. I had to go and get towels and wash cloths from Front Desk. Otherwise, enjoyed the hotel and would stay again. Rooms were very clean and breakfast was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and great design
We did the valet parking and it was VERY worth it. Love that they have a bar/restaurant on site, though there are SO many great choices in Asheville. Great designer put this hotel together. Love how big they made the shower and beautiful tile work.
Stayed 1 night in Aug 2024

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable rooms, great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous hotel. Ticked all the boxes. Can stroll to quaint Ashville shops, restaurants & brewaries. No need to rent a car as the bus stop is outside the hotel door. It'll take ya to bus station and transfer ya to Black Mountain, Biltmore Estates& even the airport, all for $1.00!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Bridget

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic stay. Hotel was cozy and super clean, and you can't beat the location. Walkable to downtown and in a great area. Would absolutely stay again!
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great suggestion from my daughter, who lives in Asheville. We will be back. Super convenient to everything and everyone was so friendly and accommodating!
Stayed 6 nights in Aug 2024

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Alisia

Travelled with group
Liked: Staff & service
We were there for 3 nights. Our room was not serviced once. We asked for a service and tissue, we were out. Our room still was not serviced. We always called for our car, but were told system was down, so we always had to wait once downstairs. We will not stay here again. Darius and front staff were marvelous.
Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Liked: Property conditions & facilities, room comfort
Great location but had some issues
The rooms and general area (bar, lobby) were new and spacious. Location was very easy to walk to places downtown and the Grove Arcade is literally across the street. We did find a trail of dog poop from a big dog in the hallway and I almost stepped in it. The valet parking was an absolute pain also…when you have five people trying to park and another five people trying to leave but only one valet, it ends up being an extremely long wait.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for an Asheville Weekend
Well located hotel to explore downtown Asheville, with comfort to return to afterward. Well appointed hotel with great amenities, but they were short handed on the weekend which made housekeeping care scarce and slow. The Assistant Manager kicked in to address this shortfall to the point of making personal deliveries as needed.
Stayed 3 nights in Aug 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Great location to downtown. Everything is a reasonable walk. Friendly staff and clean lobby and rooms. Is pet friendly and unfortunately got placed in a room next to 2 small dogs that barked every time a door c was opened or closed. Just bad luckbof the draw, butv otherwise stay was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - amazing staff - front desk was excellent. Very clean rooms.
Stayed 1 night in Aug 2024

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never cleaned the room. Dirty towels in room upon arrrival. No towels given No sheets
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

8/10 Good

Leslee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and comfortable, short walk to downtown Asheville.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Easy walk to the Grove Arcade shopping and dining places.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, staff was excellent. Clean welcoming lobby. Clean room/bathroom. Great shower, amenities.
Stayed 4 nights in Aug 2024

8/10 Good

Jada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024