This hotel features laundry facilities, free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is not available.
WoodSpring Suites Asheville - Biltmore West offers 105 accommodations. Cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.
During your stay at WoodSpring Suites Asheville - Biltmore West, you'll be close to Asheville Outlets. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
Free WiFi
Free self-parking
Amenities include laundry facilities, a lift and a vending machine
7 minutes by car from Asheville Outlets and 10 minutes from Harrah's Cherokee Center - Asheville
Dogs welcome for a fee (restrictions apply)
As a guest of WoodSpring Suites Asheville - Biltmore West, you'll find a vending machine, laundry facilities, and a lift. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.
Smoking is allowed in designated areas at this Candler hotel.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free self parking on site
Extended parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Vending machine
Guest services
No housekeeping service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lever door handles
Lift
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open Monday-Friday 9 AM-8 PM, Saturday 10 AM-4 PM, and Sunday 3-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Access methods
Front desk (limited hours)
Pets
Pets: USD 7 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 100.00 per stay
Pet fee: USD 7 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
WoodSpring Suites Asheville Hotel
Value Place Hotel Asheville
Value Place Asheville Hotel Asheville
Value Place Asheville NC Hotel
WoodSpring Suites Asheville
WoodSpring Suites Asheville Biltmore West
WoodSpring Suites Asheville - Biltmore West Hotel
WoodSpring Suites Asheville - Biltmore West Candler
WoodSpring Suites Asheville - Biltmore West Hotel Candler
WoodSpring Suites Asheville - Biltmore West Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Front desk literally called in a “wellness check” with the police for my pregnant wife with zero reason to do so and scared the hell out of her when she was sleeping.
Gave us the wrong room, there was a terrible smell in the room that was giving us a headache. I found a glade plug in in the corner that they had in the room.
Once we got rid of that the old smoke and pet smell in the room was noticeable and bad.
Not a good place to stay. Not safe.
Drug deals in the parking lot.
Only stayed overnight but the room was pretty clean overall a little outdated staff was super accommodating they even noticed the room next to us was being a little loud so they changed our room up on check in
Well I couldn’t get in for about 30 min because the doors are locked at night. No one would answer the phone so I stood outside trying to check into my room after a 16 hour work day for 30 min
The property is in a convenient location but the rooms and condition of the hotel overall are showing their age. The hotel had a very strange funky odor throughout. The bedding and sheets while clean were stained.
Everything was very good except dog in next room started howling and barking at 4:30am until I left around 8:30am . When booking room nothing about dogs alowed. Would really like my money back!!
Bad management, bad rooms. The bathroom door would not close, homeless people living in car in parking lot. Management smoking outside door of rhe smoke free hotel....
This is predominantly an extended stay property. Many of the little niceties, like a hair dryer, coffee maker and the like are not here. It was clean and comfortable, and they will give you what you ask for at the front desk. the front desk is closed from 11 PM to 7 AM. They give you a number to call for immediate needs. i did not need it, but if that's a concern for you, there you are.
Jim
Stayed 2 nights in Jul 2023
6/10 Okay
Franklin
4 Jul 2023
Disliked: Staff & service
Was not aware the front desk was not staffed 24 hours, and check in took about 25 minutes from the time I got there, and I had to call the number 4 times before getting an answer. Thought I was not going to be able to check in.
The bed was way too soft, no support. My back hurt badly, which was not good for being on vacation. No duster around bottom of bed, unlike pics online.
The chairs in the room were like dining room chairs - good to sit for an hour but uncomfortable afterwards. Furniture was cheap.
When I arrived, there was no bedspread nor phone. Had to go downstairs to request as no one answered at the desk after several tries. "Telisha" (sic) did get those for me.
Realized next morning there was no coffee maker.
Lots of men were roaming around the parking lot in the evenings, which is a little concerning for single, older woman.
Very, very disappointing stay. When I went to desk to cancel the 2nd night, which was right at 3:00, Jennifer would not give me a refund for that night.
Absolutely terrible experience.
Donna
Stayed 2 nights in May 2023
8/10 Good
wayne
4 May 2023
Liked: Staff & service
We have stayed at WoodSpring Suited many times. We like what we get for the cost. Staff was good at this location and we enjoyed our stay.