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WoodSpring Suites Asheville - Biltmore West

2.5 star property

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Photo gallery for WoodSpring Suites Asheville - Biltmore West

Exterior
Vending machine
Suite, 1 Queen Bed, Accessible, Non Smoking | Bathroom | Combined shower/bathtub, towels
Front of property
Full-sized fridge, microwave, stovetop

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
40 Monte Vista Rd, Candler, NC, 28806
  • Bob Lewis Ballpark
    ‪6 min drive‬
  • Asheville Outlets
    ‪7 min drive‬
  • Biltmore Winery
    ‪19 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Smoking (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Smoking (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Wingate by Wyndham Fletcher at Asheville Airport

  • Pool
  • Free airport shuttle
  • Air conditioning
  • Business services
4.3 out of 5, Excellent, (1000)
The price is €90
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Wingate by Wyndham Fletcher at Asheville Airport

About this property

WoodSpring Suites Asheville - Biltmore West

Suburban hotel in Candler with free parking
This hotel features laundry facilities, free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is not available.
WoodSpring Suites Asheville - Biltmore West offers 105 accommodations. Cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

During your stay at WoodSpring Suites Asheville - Biltmore West, you'll be close to Asheville Outlets. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 7 minutes by car from Asheville Outlets and 10 minutes from Harrah's Cherokee Center - Asheville
  • Dogs welcome for a fee (restrictions apply)
As a guest of WoodSpring Suites Asheville - Biltmore West, you'll find a vending machine, laundry facilities, and a lift. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Candler hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open Monday-Friday 9 AM-8 PM, Saturday 10 AM-4 PM, and Sunday 3-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 7 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 7 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WoodSpring Suites Asheville Hotel
Value Place Hotel Asheville
Value Place Asheville Hotel Asheville
Value Place Asheville NC Hotel
WoodSpring Suites Asheville
WoodSpring Suites Asheville Biltmore West
WoodSpring Suites Asheville - Biltmore West Hotel
WoodSpring Suites Asheville - Biltmore West Candler
WoodSpring Suites Asheville - Biltmore West Hotel Candler

WoodSpring Suites Asheville - Biltmore West Reviews

Reviews

6.0
Rating 10 - Excellent. 44 out of 314 reviews
Rating 8 - Good. 71 out of 314 reviews
Rating 6 - Okay. 80 out of 314 reviews
Rating 4 - Poor. 58 out of 314 reviews
Rating 2 - Terrible. 61 out of 314 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Stayed 2 nights in Nov 2024

6/10 Okay

Dulce

Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, room comfort
Yuck stay away.
Front desk literally called in a “wellness check” with the police for my pregnant wife with zero reason to do so and scared the hell out of her when she was sleeping. Gave us the wrong room, there was a terrible smell in the room that was giving us a headache. I found a glade plug in in the corner that they had in the room. Once we got rid of that the old smoke and pet smell in the room was noticeable and bad. Not a good place to stay. Not safe. Drug deals in the parking lot.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Tameaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Get rid of smoking and add lamps to the rooms.
Stayed 1 night in Jul 2024

8/10 Good

Tameaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like that they have a kitchen. I do not like that there are no lamps by the bed. And the smoke floors I don't like.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tameaka

Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only stayed overnight but the room was pretty clean overall a little outdated staff was super accommodating they even noticed the room next to us was being a little loud so they changed our room up on check in
Stayed 1 night in Mar 2024

6/10 Okay

Emanuel

Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 17 nights in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well I couldn’t get in for about 30 min because the doors are locked at night. No one would answer the phone so I stood outside trying to check into my room after a 16 hour work day for 30 min
Stayed 1 night in Oct 2023

6/10 Okay

Victor

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a convenient location but the rooms and condition of the hotel overall are showing their age. The hotel had a very strange funky odor throughout. The bedding and sheets while clean were stained.
Stayed 1 night in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damn Dog barking
Everything was very good except dog in next room started howling and barking at 4:30am until I left around 8:30am . When booking room nothing about dogs alowed. Would really like my money back!!
Stayed 1 night in Sep 2023

2/10 Terrible

Christa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!
Bad management, bad rooms. The bathroom door would not close, homeless people living in car in parking lot. Management smoking outside door of rhe smoke free hotel....
Stayed 28 nights in Jul 2023

8/10 Good

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended Stay
This is predominantly an extended stay property. Many of the little niceties, like a hair dryer, coffee maker and the like are not here. It was clean and comfortable, and they will give you what you ask for at the front desk. the front desk is closed from 11 PM to 7 AM. They give you a number to call for immediate needs. i did not need it, but if that's a concern for you, there you are.
Stayed 2 nights in Jul 2023

6/10 Okay

Franklin

Disliked: Staff & service
Was not aware the front desk was not staffed 24 hours, and check in took about 25 minutes from the time I got there, and I had to call the number 4 times before getting an answer. Thought I was not going to be able to check in.
Stayed 1 night in Jun 2023

4/10 Poor

Douglas

Liked: Staff & service
Was very disappointing. Very outdated
Stayed 2 nights in Jun 2023

4/10 Poor

Dan

Stayed 1 night in Jun 2023

10/10 Excellent

courtnie

Stayed 1 night in Jun 2023

2/10 Terrible

Donna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed was way too soft, no support. My back hurt badly, which was not good for being on vacation. No duster around bottom of bed, unlike pics online. The chairs in the room were like dining room chairs - good to sit for an hour but uncomfortable afterwards. Furniture was cheap. When I arrived, there was no bedspread nor phone. Had to go downstairs to request as no one answered at the desk after several tries. "Telisha" (sic) did get those for me. Realized next morning there was no coffee maker. Lots of men were roaming around the parking lot in the evenings, which is a little concerning for single, older woman. Very, very disappointing stay. When I went to desk to cancel the 2nd night, which was right at 3:00, Jennifer would not give me a refund for that night. Absolutely terrible experience.
Stayed 2 nights in May 2023

8/10 Good

wayne

Liked: Staff & service
We have stayed at WoodSpring Suited many times. We like what we get for the cost. Staff was good at this location and we enjoyed our stay.
Stayed 7 nights in Apr 2023