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Citymax Hotel Aswan

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citymax Hotel Aswan

Indoor pool, outdoor pool, open 7:30 AM to 5 PM, pool loungers
Executive Suite, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV
Executive Suite, 2 Bedrooms | View from property
Junior Suite, 1 Bedroom, River View | View from room
1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Kornish Al Nile, Besides CIB Bank, Aswan
  • Feryal Garden
    2 min walk
  • ماكدونالدز
    4 min walk
  • Aswan Railway Station
    7 min walk
  • Aswan (ASW-Aswan Intl.)
    38 min drive

Room options

View all photos for Junior Suite, 1 Bedroom, River View

Junior Suite, 1 Bedroom, River View | 1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite, 1 Bedroom, River View

  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, iron/ironing board

Standard Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, iron/ironing board

Executive Suite, 2 Bedrooms

  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Smoking

Superior Double or Twin Room, 1 Bedroom, Smoking | 1 bedroom, minibar, in-room safe, iron/ironing board

Superior Double or Twin Room, 1 Bedroom, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Citymax Hotel Aswan

Central hotel connected to a shopping centre in Aswan with free parking
This hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a rooftop terrace and a coffee shop/cafe are on-site.
Citymax Hotel Aswan offers 79 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Aswan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
With your stay at Citymax Hotel Aswan, you're connected to a shopping centre and just a quick walk from Feryal Garden. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Feryal Garden and 7 minutes on foot from Aswan Bazaar
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Citymax Hotel Aswan offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Citymax Hotel Aswan. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Aswan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Citymax Hotel Aswan has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EGP 490 for adults and EGP 350 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EGP 490 for adults and from EGP 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 26191445667335885780ec0sMBN7eUTc32ecd02

We should mention

  • Pool access available from 7:30 AM to 5 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Citymax Hotel
Citymax Aswan
Citymax
Citymax Hotel Aswan Hotel
Citymax Hotel Aswan Aswan
Citymax Hotel Aswan Hotel Aswan

Citymax Hotel Aswan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 68 reviews" "
Rating 8 - Good. 15 out of 68 reviews" "
Rating 6 - Okay. 19 out of 68 reviews" "
Rating 4 - Poor. 4 out of 68 reviews" "
Rating 2 - Terrible. 5 out of 68 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Vaughn

Travelled with family
Disliked: Cleanliness
The carpet in the room was stained and dirty. The shower door was broken and the water coming out of the shower head sprayed almost every which way but down.
Stayed 2 nights in May 2024

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place The only issues I had was the Jim was never open. And I was told the pool closed at 9 PM when I went there at 7:30 they had closed it for cleaning. 😢
Stayed 1 night in May 2024

6/10 Okay

Karen

Liked: Cleanliness, room comfort
Tired but comfortable
Hotel is tired, really needs updating if they are going to market this as a 4!star hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Anne Marie

Travelled with family, Travelled with group
Liked: Amenities
Great place - staff are the best!
Stayed 1 night in Mar 2024

6/10 Okay

SakthivelNarayanan

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel was mediocre. We had requested non-smoking rooms but got smoking room. It smelled heavily of cigarette smoke. The view was good. The breakfast was decent
Stayed 1 night in Dec 2023

6/10 Okay

Masayo

Stayed 1 night in Nov 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel
Stayed 5 nights in Oct 2023

4/10 Poor

Stephen

The lavatory was in a very tight place couldn't use it. Morover I ordered a taxi for the airport was told I could order a local off the street 300 egyptian pounds or a limousine for $30. When the car atrived it was a dilapidated state but due to time constraints I couldn't argue so took the taxi rip off.
Stayed 1 night in Oct 2023

10/10 Excellent

Diblain, Cabo Rojo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citymax Aswan seems like a hotel that used to be glorious and no longer is but it is still good enough to give it a good review. The check in process was very easy. Our room was very clean and spacious with big bathroom, a living room and a very comfortable king bed…we even had Nile River view. The restaurant could have a menu with broader international options but you can survive with what they offer! Breakfast are “buffet style”. The location is centric, close to restaurants and even a small shopping mall. All in all, it was a good experience to stay in this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nabeil Hassan

Liked: Cleanliness, property conditions & facilities
V good
Stayed 3 nights in Apr 2023

6/10 Okay

Suzanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The location was convenient and there were wonderful views of the river in all directions. We stayed in a junior suite which had a balcony and a large bathroom. The beds were relatively comfortable, and we were able to have our laundry done in only one day. The restaurant was under construction and the pool area was okay but not what we had expected.

6/10 Okay

Delphine

Stayed 1 night in Oct 2022

6/10 Okay

penny, Powder Springs

Travelled with family
Hotel is run down. Carpet floors dirty. Air conditioner didn’t work and the rooms were hot.
Stayed 1 night in May 2022

2/10 Terrible

Adrian

Stayed 1 night in Apr 2022

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We, an American family, booked a suite for three nights consisting of two bedrooms sufficient for four people, and a sitting area which had only two uncomfortable chairs, a little table, and a TV. But the beds were comfortable. One of the bedrooms had a truly marvelous view of the Nile, but the windows were very dirty, spoiling the view. In the second bedroom the HVAC did not work. The bathroom had a cramped small shower but was otherwise okay. There was plenty of hot water. The room phone didn't work, so we would have to go down to the lobby to speak to a concierge. Some of the employees at the front desk spoke English but a number of them could just barely do so. Check-in starts at 14:00 and we arrived at 15:00, and yet still had to wait for about 35 minutes to be admitted to our suite. The restaurant is open for breakfast and dinner (not lunch} for buffet-style serve-yourself meals. They were not good. After having had the breakfast and the dinner once each, we did not return. There is a food court nearby, but food there was only a little better, and the atmosphere was very chaotic.
Stayed 3 nights in Feb 2022

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Staff & service, amenities
Good hotel, but rooms are old, carpet stained, and walls need maintenance. The area around is great as you are close to the transportation taking you to the main attractions. Staff is very friendly and helpful. We recommend talking to them about transportation and how to move around the city. They will provide excellent options.
Stayed 4 nights in Feb 2022

6/10 Okay

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heater not working in room
We got an executive room with the Nile view, however, from the beginning we had issues at our room. First the shower flooded and it took a while for maintenance to go and fix the issue. Also, the heater in the room was not working and as there were no more rooms available we were just given more blankets.
Stayed 2 nights in Jan 2022

6/10 Okay

Brandon

Travelled with group
Disliked: Property conditions & facilities
Quick stop for excursion
Bare bones but food for the price
Stayed 1 night in Dec 2021

6/10 Okay

Austin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Okay location, old dirty hotel.
Air conditioners smell like cigarette smoke, the carpets are stained, the breakfast is mediocre. The bed was comfortable.
Stayed 2 nights in Dec 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for a short stay and it's price range
It was ok to stay there for 2 nights, hotel is a bit dated but beds were clean. They need to clean tge floor more and allow no smoking at the reception since this was a bit bothering. Over all it was fine for tge price range and for 2 nights. While in aswan we toured with a local agency Go Luxor Tours. We enjoyed touring with them so much! Professional guides, clean cars and alwayes on time. Very highly recommended if you wanna hassle free tours! www.goluxortours.com
Stayed 3 nights in Nov 2021

10/10 Excellent

Jaskamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing experience!! Clean and friendly staff.
Stayed 3 nights in Nov 2021

10/10 Excellent

Marcio d

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Don’t book anywhere else
Hotel was great! Staff were all very attentive, their 24/7 restaurant has really really delicious food! Wished I would of stayed longer
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was not wearing masks. Bathroom was extremely dirty.
Stayed 2 nights in Sep 2021

8/10 Good

Mario Fabian Ortega

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within a local plaza. Staff always helpful and with a smile. Close to the Nile and great view from the roof. One think I didn’t like was the desserts, they are not fresh. I bought one at the reception cafe and it was so old than I had to put it into the garbage. For the rest of the food it’s ok ;)
Stayed 2 nights in Sep 2021

6/10 Okay

Nicolas

Disliked: Property conditions & facilities
The room is huge. The hotel is very central. The restaurant is bad, but the coffee in the lobby is decent. a bit overprice. The hotel need renovation or a bit of taken care off. Wasn't great, but it worked. Wifi not working in the room.
Stayed 1 night in Jun 2021