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PEARL STAR HOTEL ATAMI

4.5 star property

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Premier Suite Room With open-air-bath, Non smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead
Separate bathtub and shower, spring water bathtub, rainfall showerhead
Lounge
Front of property
Deluxe Twin Room With Tatami and open-air-bath, Non Smoking | Down duvets, free minibar, in-room safe, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Spa
  • Laundry

Explore the area

Map
Higashikaigancho 6-45, Atami, Shizuoka, 413-0012
  • Atami Sun Beach
    ‪7 min walk‬
  • Kinomiya Shrine
    ‪14 min walk‬
  • MOA Museum of Art
    ‪5 min drive‬
  • Oshima (OIM)
    ‪582 min drive‬

Room options

View all photos for Deluxe Twin Room With open-air-bath, Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Deluxe Twin Room With open-air-bath, Non Smoking

  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hillside Fourth Room With semi-open-air-bath, Non Smoking

Hillside Fourth Room With semi-open-air-bath, Non Smoking | Down duvets, free minibar, in-room safe, blackout curtains

Hillside Fourth Room With semi-open-air-bath, Non Smoking

  • Sleeps 4
  • 4 Large Single Beds

View all photos for Connecting Room (Deluxe Twin Room With open-air-bath), Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Connecting Room (Deluxe Twin Room With open-air-bath), Non Smoking

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Premier Suite Room With open-air-bath, Non smoking

Premier Suite Room With open-air-bath, Non smoking | Down duvets, free minibar, in-room safe, blackout curtains

Premier Suite Room With open-air-bath, Non smoking

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Twin Room With Tatami and open-air-bath, Non Smoking

Deluxe Twin Room With Tatami and open-air-bath, Non Smoking | Down duvets, free minibar, in-room safe, blackout curtains

Deluxe Twin Room With Tatami and open-air-bath, Non Smoking

  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Deluxe Ocean View Bath with Tatami, Non-smoking

Separate bathtub and shower, spring water bathtub, rainfall showerhead

Deluxe Ocean View Bath with Tatami, Non-smoking

  • 82 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Junior Suite Triple Room With open-air-bath, Non Smoking

Junior Suite Triple Room With open-air-bath, Non Smoking | Down duvets, free minibar, in-room safe, blackout curtains

Junior Suite Triple Room With open-air-bath, Non Smoking

  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Connecting Room (Superior Twin Room With open-air-bath), Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Connecting Room (Superior Twin Room With open-air-bath), Non Smoking

  • Ocean view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Universal Design Twin Room, Non Smoking

Universal Design Twin Room, Non Smoking | Down duvets, free minibar, in-room safe, blackout curtains

Universal Design Twin Room, Non Smoking

  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room With open-air-bath, Non Smoking

Junior Suite Twin Room With open-air-bath, Non Smoking | Down duvets, free minibar, in-room safe, blackout curtains

Junior Suite Twin Room With open-air-bath, Non Smoking

  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hilside Twin Room With Tatami and semi-open-air-bath, Non Smoking

Separate bathtub and shower, spring water bathtub, rainfall showerhead

Hilside Twin Room With Tatami and semi-open-air-bath, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Twin Room With open-air-bath, Non Smoking

Down duvets, free minibar, in-room safe, blackout curtains

Superior Twin Room With open-air-bath, Non Smoking

  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room With Tatami, Non Smoking

Superior Twin Room With Tatami, Non Smoking | Down duvets, free minibar, in-room safe, blackout curtains

Superior Twin Room With Tatami, Non Smoking

  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room Ocean View With Private Open-air Bath

Down duvets, free minibar, in-room safe, blackout curtains

Superior Twin Room Ocean View With Private Open-air Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Hillside View With Private Open-air Bath

Down duvets, free minibar, in-room safe, blackout curtains

Suite Hillside View With Private Open-air Bath

  • Sleeps 4
  • 4 Double Beds

View all photos for Suite Hillside View With Private Open-Air Bath And Tatami Room

Down duvets, free minibar, in-room safe, blackout curtains

Suite Hillside View With Private Open-Air Bath And Tatami Room

  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Junior Suite Ocean View With Private Open-air Bath

Down duvets, free minibar, in-room safe, blackout curtains

Junior Suite Ocean View With Private Open-air Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room Ocean View With Private Open-air Bath And Tatami Room

45-inch flat-screen TV with satellite channels, TV, Netflix

Deluxe Twin Room Ocean View With Private Open-air Bath And Tatami Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Universal Designed Twin Room Ocean View

Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead

Universal Designed Twin Room Ocean View

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Ocean View With Tatami Room

Down duvets, free minibar, in-room safe, blackout curtains

Superior Twin Room Ocean View With Tatami Room

  • Sleeps 4
  • 2 Single Futons and 2 Double Beds

View all photos for Deluxe Twin Room Ocean View With Private Open-air Bath

Down duvets, free minibar, in-room safe, blackout curtains

Deluxe Twin Room Ocean View With Private Open-air Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Quadruple Room

Down duvets, free minibar, in-room safe, blackout curtains

Superior Quadruple Room

  • Sleeps 4
  • 4 Double Beds

View all photos for Premier Suite Ocean View With Private Open-Air Bath

Down duvets, free minibar, in-room safe, blackout curtains

Premier Suite Ocean View With Private Open-Air Bath

  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Quadruple Room

Down duvets, free minibar, in-room safe, blackout curtains

Deluxe Quadruple Room

  • Sleeps 4
  • 4 Double Beds

View all photos for Junior Suite Triple Bed Room

Living area | 45-inch flat-screen TV with satellite channels, TV, Netflix

Junior Suite Triple Bed Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Twin Room Ocean View With Ocean View Bath And Tatami Room

Down duvets, free minibar, in-room safe, blackout curtains

Deluxe Twin Room Ocean View With Ocean View Bath And Tatami Room

  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

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About this property

PEARL STAR HOTEL ATAMI

Luxury hotel with 6 restaurants and free breakfast
This hotel features 6 restaurants, a health club and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
PEARL STAR HOTEL ATAMI offers 87 accommodations with DVD players and free minibar items. Rooms open to balconies. Beds feature down duvets. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at PEARL STAR HOTEL ATAMI. During your stay, you're just a quick walk from Atami Sun Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and yoga classes
  • Steps from Atami Sun Beach and 14 minutes on foot from Kinomiya Shrine
There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. A health club, spa services, and multilingual staff are also featured at the luxury PEARL STAR HOTEL ATAMI. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Atami hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
PEARL STAR HOTEL ATAMI has 6 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Health club
  • Shopping
  • Yoga classes

Family friendly

  • Baby bath
  • DVD player
  • Free cot
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

PEARL STAR HOTEL ATAMI Hotel
PEARL STAR HOTEL ATAMI Atami
PEARL STAR HOTEL ATAMI Hotel Atami

PEARL STAR HOTEL ATAMI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 117 out of 146 reviews
Rating 8 - Good. 19 out of 146 reviews
Rating 6 - Okay. 6 out of 146 reviews
Rating 4 - Poor. 3 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Luxi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk service severely lacking for a hotel like this. When we arrived, an employee in training asked if I had a reservation tonight and told me check in is at 3. Then she stared at me blankly and left me standing by the front desk. Afterwards a male employee came over and asked for passports for copy. After making copies, they took my luggage for keeping before checkin and then he proceeded to wave us off, as if shooing us away. I understand that there's a language barrier and I'm not expecting them to speak English to us, but there absolutely no need to wave us off like that. What a terrible first impression to leave on your guests. It may just be these two employees, because I see better service offered to other guests. At checkout, taxi service was not offered to us but to other guests. Hotel location is unbeatable and facilities are new. Hotel breakfast buffet is great, with fresh orange juice. Stay was overall relaxing, I hope they can improve their staff training
Stayed 2 nights in Dec 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is wonderful. They will give u voucher if you don’t need to make up room. Room cleanliness is great. View from from the room is great as well. Sleep Is undisturbed.
Stayed 2 nights in Nov 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but way overpriced
My husband and I made a night's stop in Atami during our recent two-week Japan trip and stayed at Pearl Star. The price of around $700 a night (in early November) was way beyond our usual budget but we figured it was worth it because, above all, we were attracted to the hotel rooms' private onsens and the hotel seemed like it was quite luxury. The positives: -The hotel is very nicely located right on the beach and a close walk to both the train station area and the town's ginza street -It's extremely clean and well-appointed - the included breakfast wasn't the best we had in Japan was certainly nice and extensive, and we enjoyed the fairly affordable 30-min massages available at the spa The big negative, for us, was the lack of personalized service of any kind we received from the hotel staff, particularly the front desk. When we arrived, we asked if there was a concierge and the man helping us told us this was a word he'd never heard before; we asked if anyone could recommend local restaurants or help make reservations (particularly needed as this is not a super touristy location and not a lot of English speakers) and were told they could not. We were not offered any general information about how our in-room onsen worked, or how the public onsen worked/rules for it either. Overall, for this price especially, I would expect a much higher level of service from this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Takeshi

Stayed 1 night in Oct 2024

10/10 Excellent

Nobuyoshi

Stayed 2 nights in Oct 2024

10/10 Excellent

Brianna

Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen at Pearl Star
amazing hotel. the room with onsen is well worth it. free mini bar and access to lev 2 loungs for nibbles and drinks is a great social spot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views nice rooms. Staff very helpful. Easy walk to many local restaurants.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay. The rooms with a private onsen are beautiful. The food is fresh and delicious and the staff are friendly, gracious and professional. The only exception was the staff member we encountered when we arrived prior to the check in time. We found him to be less than accommodating and quite rude. Thankfully, a colleague stepped in to help. We’d go back for sure and highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Lam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and cozy room, fit for family of 4, we enjoy the onsen at the balcony. Buffet breakfast is very good too . We really enjoy our stay at this hotel. ^_^
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with top notch customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Naoko, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice onsen hotel in Atami beach front. Access from the train station is provided by the local taxi paid by the hotel. Great experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryoichi

Stayed 1 night in Jun 2024

10/10 Excellent

Zachary, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent - couldn’t have asked for a better stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Ciang Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very spacious…. Very impressive. It was a good stay for us as well. Despite the many positive reviews that was 10/10 few mentioned about the street noise that’s unfortunately very disturbing at night or when using the onsen. The 10th floor onsen is much better and めちゃ広いい。。。。 skip the indoor onsen and use the 10th floor and one will feel relax.
Stayed 2 nights in May 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and awesome staff!! Will stay there again in the near future.
Stayed 1 night in May 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Tien, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with modern aesthetic and impeccable service. The onsens (both the general one and the private balcony one) are amazing. Excellent breakfast with western and Japanese food and some fun automations (fresh squeezed self serve OJ machine and automatic pancake machine). View of ocean and small Atami beach out front. Short walking distance to shopping district in Atami, which is smallish. Some construction next door when we went but didn't hear anything - very quiet and peaceful. No self-laundry facilities FYI. We walked from Atami station to the hotel (thankfully downhill but rather steep portions) but definitely needed the complimentary taxi ride back to the train station given the steepness of the location.
Stayed 1 night in Apr 2024

10/10 Excellent

Ken Yin sang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nicely put together property.. well finished.. staffs were well trained .. soom was very comfortable.. breakfasts were wonderfully presented ..
Stayed 2 nights in Mar 2024