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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Exterior
Outdoor pool, pool umbrellas, pool loungers
Exterior
Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Cobb Galleria Centre
    ‪5 min drive‬
  • The Battery Atlanta
    ‪5 min drive‬
  • Cumberland Mall
    ‪6 min drive‬
  • Atlanta, GA (FTY-Fulton County)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a conference centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Best Western Atlanta Cumberland/Galleria Hotel. During your stay, you'll be close to The Battery Atlanta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta
Best Western Atlanta Cumberland/Galleria Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Atlanta Cumberland/Galleria Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smyrna hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 707 reviews
Rating 8 - Good. 177 out of 707 reviews
Rating 6 - Okay. 101 out of 707 reviews
Rating 4 - Poor. 67 out of 707 reviews
Rating 2 - Terrible. 100 out of 707 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2024

6/10 Okay

Denise

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The TV in my room didn’t work. Went to the desk and told them. He gave me an option to charge rooms, I go to the new room, wasn’t as nice as my room , bathroom dirty and it had a smell like it hasn’t been cleaned. So I just stayed in my room with no TV. Wasn’t very courteous and kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Stayed 6 nights in Oct 2024

8/10 Good

jose

Stayed 1 night in Oct 2024

6/10 Okay

Robert L Wilson

Stayed 1 night in Nov 2024

6/10 Okay

Nick

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2024

4/10 Poor

Illiyah

Stayed 3 nights in Oct 2024

6/10 Okay

Nick

Liked: Room comfort
Disliked: Cleanliness
Could be a great hotel but housekeeping sucks. Roaches dirty sheets not acceptable
Stayed 4 nights in Oct 2024

10/10 Excellent

Areli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nahja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 4 nights in Oct 2024

8/10 Good

jose

Disliked: Amenities
Good
Stayed 2 nights in Oct 2024

8/10 Good

Nathan

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay it was peaceful. I do recommend getting those ice machines fixed but other than that I will come again!
Stayed 1 night in Oct 2024

6/10 Okay

tierini

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The whole property has a weird smell. There was mold on the ceiling of the bathroom. Also the floor board was falling apart. The breakfast was horrible no fresh fruit or good choices. The room however was clean ( despite the mold issue). I guess considering the price it was expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Yeondercul experience. The front desk was more than willing to help.
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was small. Coffee machine was broken and breakfast was slim to none. But the room was clean. Everything worked. Was nice for a one night stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Vera

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Larry

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They advertise breakfast and there was not even coffee. Dirty elevator, smelly hallways. Mattress was uncomfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lacarriezell

The young man was very helpful at the front desk.
Stayed 2 nights in Oct 2024

6/10 Okay

Vanessa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I've had the pleasure of staying at this place a couple of times. To be honest, I liked the large flat-screen TVs in the rooms. But, the experience was a bit of a letdown when it came to using my mobile hotspot to stream content on the TV. Even though I have plenty of data, not everyone does. It's common for hotels to offer complimentary Wi-Fi, but this one didn't. Additionally, the absence of a microwave in the room was a bit of a hassle. Imagine staying in a hotel, ordering food, having some leftovers, and then needing a quick way to heat them. A microwave in every room would have been a nice touch. The cleaning service wasn't as frequent as they claimed. I had to keep getting in touch with the front desk to request services. And, the noise level was off the charts. It was impossible to not hear what was going on inside the neighboring rooms. Adding some kind of noise-canceling feature to each room would have been a great improvement. Overall, I'd rate this place a 5 out of 10.
Stayed 2 nights in Oct 2024

6/10 Okay

Megan

Travelled with family
Disliked: Property conditions & facilities
The rooms needed a lot of work. The hinges on the doors where iffy, making the doors hard to open and close. The bathroom door in our first room locked and we couldn't get into the bathroom. The toilet in our second room rocked and the shower leaked horribly. The hallways where dirty, the same trash along the wall the entire time we where there. The end of the hallway by the elevator smelled of bad marijuana.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The television was difficult
Stayed 2 nights in Oct 2024