Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Pillow-top beds, desk, blackout curtains, soundproofing
Exterior
Outdoor pool
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    ‪8 min walk‬
  • Cumberland Mall
    ‪11 min walk‬
  • Truist Park
    ‪12 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪33 min drive‬

Room options

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Hotel with free breakfast, a short walk to The Battery Atlanta
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers 139 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel. During your stay, you're just a quick walk from The Battery Atlanta. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Within a 15-minute walk of The Battery Atlanta and Cumberland Mall
  • Free local-area and shopping centre shuttle service
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. An area shuttle within 3 miles and A shopping centre shuttle are free. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel. Free self parking is available.

This Atlanta hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 01 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 65 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maleah

Stayed 2 nights in Sep 2024

10/10 Excellent

khalif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle Driver was wonderful regarding communication, prompt pick up/drop off, and safety. Wished for transportation to our confrence in the mornings but what was available was amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Jone'-Marie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Noemi

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2024

2/10 Terrible

Daylene

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Don’t expect them to return personal items
We left glasses in our room. We called the front desk and they confirmed they found them. Racquita (I’m sorry for the misspelling) said to forward a shipping label which we did with a scheduled pickup. We never received the glasses.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the stadium.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024

8/10 Good

Rudi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Locksanah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable rooms
Friendly staff and comfortable rooms!
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights sleep friendly staff. On Saturday night did get woken up by what sounded like construction workers laughing and being loud in their native language.
Stayed 2 nights in Sep 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is lovely. The staff is wonderful, friendly, and helpful. They make guests feel so welcome. Unfortunately, I could not give a higher overall rating because a couple of maintenance items needed to be upkept. Our room had a very noisy A/C. The tub also did not drain properly and during a shower the water would build in the tub WITH THE DRAIN OPEN. I did make sure to check that the drain was open. Some basic maintenance would help make the property exceptional.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was rally nice for the short time i stayed. The receptionist who checked me in, I believe his name is Jarvis, was very nice and provided great customer service. My room was clean, it was very spacious, and had a decent view. The only downside was that the curtains weren't blackout ones, but that was not too much of an issue for me. And there's no microwave in the room, but they did have one down in the dining area. The breakfast was good and had a decent variety of choices and drink options too. My stay was only for one night, but I would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Giovanma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Sep 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Considering the timing of my trip, I am trying to give a little slack, but i have a hard time with the customer service. I understand things have been like a whirlwind (no pun intended) but that was the worst part. Otherwise, it was a decent stay. Bed was hard, but it is what it is.
Stayed 2 nights in Sep 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
I recently stayed at this hotel and was incredibly impressed with the experience. The room was extremely comfortable, with cozy beds that made for a great night’s sleep. Everything was impeccably clean, from the lobby to the bathroom, which added to the overall sense of comfort and relaxation. What really stood out, though, was how welcoming the staff was—friendly, attentive, and always ready to assist with a smile. It felt like a home away from home, and I would highly recommend staying here to anyone looking for a pleasant and inviting atmosphere.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Stayed 1 night in Sep 2024