Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Pillow-top beds, desk, blackout curtains, soundproofing
Reception
Outdoor pool
Fitness facility
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Breakfast included

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    8 min walk
  • Cumberland Mall
    11 min walk
  • Truist Park
    12 min walk
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    33 min drive

Room options

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Hotel with free breakfast, a short walk to The Battery Atlanta
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers 139 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel. During your stay, you're just a quick walk from The Battery Atlanta. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Within a 15-minute walk of The Battery Atlanta and Cumberland Mall
  • Free shopping centre and local-area shuttle service
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. An area shuttle within 3 miles and A shopping centre shuttle are free. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel. Free self parking is available.

This Atlanta hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 30 May and close on 01 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1006 reviews" "
Rating 8 - Good. 239 out of 1006 reviews" "
Rating 6 - Okay. 116 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 65 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florence, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My overall stay was very nice , the breakfast was ok though they could have offer more but the gym room was terrible. Old machine making noise while using , couldn’t even use it for 10 min. That gym room need a serous update.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there they said the room was already cancelled and fully charged for a no show. It was still an open booking on my side in our app. Apparently it booked for the previous night when we had just checked in at our first hotel in Atlanta… why they didn’t call us or anything is crazy. Experian customer service tried contacting them to refund us as well but no luck due to their hotel policy. Non refundable. But a lesson learned for booking at 10pm after driving all day lmao. We wouldn’t have cared about it if the service over the phone trying to figure out what had happened and how we may have made this mistake wasn’t so terrible. Oh well.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Brandy

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

eunice

Stayed 5 nights in Aug 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you would expect from Holiday Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stadium
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Nakesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The convenience to Cumberland mall, the Battery, and Truist park is perfect. Having a shuttle to and from the Braves’ game is icing on the cake
Stayed 1 night in Sep 2024

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ruben

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle Service Needs Improvement
Hotel was attractive….clean, updated and comfortable. Staff was friendly and breakfast was very nice. However, the main reason we booked a room here was for the shuttle to and from Truist Park. The trip to the game was fine because people were going at different times but trying to ride back after the game was a disaster. We stood in the drizzly rain for 20 mins before we saw the shuttle for the first time and then only a third of the folks waiting were able to get aboard. Fortunately there were people who knew the way back walking. So we were able to follow them. I suggest if you are going to offer this service, you might consider utilizing two vehicles
Stayed 1 night in Sep 2024

6/10 Okay

Kris

Travelled with family
Disliked: Amenities, property conditions & facilities
Expensive price ($300 ) for a cheap hotel. Only reason we chose to make our reservations here was the relatively close walk to the Braves Stadium. Lobby was very nice. Room was average at best. I was given a handicapped room, tv remote was broken, no hot water and shower drain backed up into the bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Staff was very helpful and friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We made reservations for two nights, they made a mistake, checked us out after one night and could not give us another room due to being full. We were left to find room somewhere else with no apology.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

8/10 Good

Tenesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employees were beyond exceptional!!! They answered all questions an helped with all the needs. The only recommendation i would make is the communication between housekeeping and guest. The housekeeper did not understand english which made it very difficult to get towels an wash cloths. I understand everyone is short-staffed but having someone who speaks english accompany them if this is a barrier would be a huge help. Other than that everything's was Wonderful and will definitely stay here again an recommend in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, Shuttle to the Ballpark was great.
Stayed 2 nights in Sep 2024