Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Pillow-top beds, desk, blackout curtains, soundproofing
Exterior
Outdoor pool
Fitness facility
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    ‪8 min walk‬
  • Cumberland Mall
    ‪11 min walk‬
  • Truist Park
    ‪12 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel with free breakfast, a short walk to The Battery Atlanta
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG. During your stay, you're just a quick walk from The Battery Atlanta. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Within a 15-minute walk of The Battery Atlanta and Truist Park
  • Free local-area and shopping centre shuttle service
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. An area shuttle within 3 miles and A shopping centre shuttle are free. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG. Free self parking is available.

This Atlanta hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 01 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 121 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 67 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

christina

Stayed 1 night in Nov 2024

10/10 Excellent

Shalonde

Stayed 1 night in Dec 2024

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Atl for the weekend and this hotel was literally right down the street from the galleria. Front desk staff were very friendly and made great conversation upon checking in and throughout our stay. Hot breakfast was good they had pancakes, oatmeal ready to serve with its toppings, sausage, sausage gravy, biscuits, eggs, bacon, egg and cheese omelets, yogurt, coffee and juices. Kitchen staff were very friendly and accommodating us with hot breakfast every time it would run out. Room was nice and smelled clean, we stayed on the 4th floor. Housekeeping staff were very friendly and greeted me every morning while stepping out of the room. Shopping centers and restaurants were conveniently close by you pick your choice. We will definitely be staying here again.
Stayed 2 nights in Dec 2024

8/10 Good

Areshma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay but.....
I could appreciate the cleanliness and location of this hotel, but my stay was interrupted by AC maintenance. Between the noise in the hall, access to my room, the smell from the cleaning of the unit in my room, and the disrespect from housekeeping, I was quite disappointed. Personally I felt this could have been scheduled and done a little better. For example, on a slower day during the week, blocking off floors between the hours of check out and check in times and reserving rooms according to ones completed. Thankfully, the manager made the effort to make things right which I definitely appreciate. I wouldn't let this bad experience stop me from staying again because the hotel was clean, beautiful and very comfortable, with other friendly staff. I would definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Darly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great. And thank you for breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lovee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

CherRon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Trace

Stayed 1 night in Dec 2024

8/10 Good

Candice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel! Very clean and well kept. Decent breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean, comfortable, breakfast not so good.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite, helpful and professional!
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Boikien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for $100 or Less
Great Hotel for $100 or Less but they get to now Charge about $170 or More when the Braves are playing so that's close to 100 Days a yr prices in that are shall be Jacked Up BUT Some "People" don't care about prices that are obviously Higher for No reason. BOTH Treadmills in the gym were Broke. Slim Chance they broke at the same time other than that it's a Nice Spot. Ladies Doing Breakfast do a pretty good job. Nothing Fancy but it's Free "Snack" Not a totally Real breakfast but this isn't Embassy Suites or Higher.
Stayed 1 night in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
If I ever came back I’d stay here again clean and nice people close enough to the downtown area but far enough away from the chaos
Stayed 2 nights in Dec 2024

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Axing in Atlanta
The check in process was amazing. Front end receptionist was delightful and energized. The breakfast was nice. The room was nice and the hotel was centrally located to the highway.
Stayed 3 nights in Nov 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent! Would come back
The layout of the room didn’t match the photos. The sink was outside the bathroom, which was weird. The toilet room was so cramped, you couldn’t close the door and be on the toilet at the same time. I didn’t want to close the door tho because it was so tiny I felt claustrophobic. Also, idk if it’s because the doors are metal or the gaps in the doors are too large, but the sound around the hotel REALLY travels. I was in bed and literally heard someone sneeze in the room across the hall AND someone saying bless you lol. The room also says there’s a microwave but I found out later that some rooms don’t have them but that you can ask the front desk for one. I learned that while I was checking out. One thing I liked is there are two entrances for both parking lots so you have easy access no matter where you park. The location is AWESOME, close to any and everything. I would stay here again but I wouldn’t stay in the same room. There is no option though to choose any sort of upgraded room so I’m not sure how I would go about getting a better room next time that had an actual full sized bathroom. Another thing I really liked is it felt safe. There are two sets of double doors and the second set are locked after a certain time, only accessible with your room key
Stayed 2 nights in Nov 2024

8/10 Good

Chantha

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was okay
Stayed 1 night in Nov 2024

10/10 Excellent

Don, Guyton

Stayed 1 night in Aug 2024

10/10 Excellent

Keagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raven, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024