4/10 Poor
Mary
10 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia site says pets stay free but there is a nightly fee. I told the front desk agent but he didn’t care. Also let him know I was evacuating for a hurricane but didn’t care about that either. He put me on the first floor near the entrance so my dog barked all night at the foot traffic. I asked if I could check out at noon instead of 11 while I figured out if roads were still closed from the storm, and if I might stay another night. front desk refused, again not caring about my situation at all. There’s really no lobby to wait in. I switched hotels after the first night. The bed was very uncomfortable and the room was dirty. There are very few restaurants in the area and the grounds had trash laying around. If you are in need of a place to stay and you have nowhere else that would be the only reason to stay here.
Mary
Stayed 1 night in Oct 2024