Ascot Epsom Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascot Epsom Motel

Exterior
Exterior
Standard Studio | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Shower, free toiletries, hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
92 Great South Road, New Market, Auckland, 1051
  • Mt. Eden
    3 min drive
  • University of Auckland
    3 min drive
  • ASB Showgrounds
    4 min drive
  • Auckland (AKL-Auckland Intl.)
    17 min drive

Room options

Standard Studio

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed

Family Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Ascot Epsom Motel

Motel with free parking, near University of Auckland
Laundry facilities, a garden and free self parking are available at this smoke-free motel. Other amenities include multilingual staff and a reception hall.
Ascot Epsom Motel offers 21 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3-star motel has kitchens with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Auckland motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ascot Epsom Motel. During your stay, you'll be within walking distance of University of Auckland. Enjoy features like free self-parking and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities and multilingual staff
  • Just a 3-minute drive from Mt. Eden and a few minutes from University of Auckland
As a guest of Ascot Epsom Motel, you'll find multilingual staff, a garden, and laundry facilities. The front desk is open around the clock. Free self parking is available.

This 3-star Auckland motel is smoke free.

Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascot Epsom
Ascot Epsom Auckland
Ascot Epsom Motel
Ascot Epsom Motel Auckland
Ascot Motel Epsom
Epsom Ascot
Ascot Epsom Motel Motel
Ascot Epsom Motel Auckland
Ascot Epsom Motel Motel Auckland

Ascot Epsom Motel Reviews

Reviews

6.4
Rating 10 - Excellent. 50 out of 443 reviews" "
Rating 8 - Good. 119 out of 443 reviews" "
Rating 6 - Okay. 151 out of 443 reviews" "
Rating 4 - Poor. 76 out of 443 reviews" "
Rating 2 - Terrible. 47 out of 443 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Jacqui

Disliked: Cleanliness, property conditions & facilities
Property is not like the photos. Unclean and not enough bedding. Very cold. Aircon don’t work in bedroom but did in the lounge area. Stove un-useable due to rust and dirt. But location was good and near everything we needed
Stayed 2 nights in Jun 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service
Reasonably priced, spacious warm room. At times noisy. Friendly staff.
Stayed 1 night in Jun 2024

2/10 Terrible

Jordan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
1st night Very poor facilities and service
Stayed 3 nights in May 2024

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Tony

Great location, but very average , price is good though with parking 👍
Stayed 1 night in Mar 2024

2/10 Terrible

Nathan

Stayed 2 nights in Mar 2024

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
Adequate, affordable. Bit short on towels. Staff Excellent. Not keen on false nail in bathroom, not ours! Lol
Stayed 1 night in Mar 2024

6/10 Okay

Aimie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff, noisy traffic, minimal bedding, Was a bed for a night, did the job.
Stayed 1 night in Mar 2024

2/10 Terrible

Salima

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I don't know if this is what $154 gets you these days for one night stay but the place is run down with rotten desk legs, uncomfortable beds with the shower pressure that barely works.
Stayed 1 night in Mar 2024

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Had no soap in the room at all to wash hands or have a shower. Basic
Stayed 1 night in Feb 2024

6/10 Okay

Craig

Disliked: Property conditions & facilities
It was ok for bed for the night and a shower It smelt damp
Stayed 1 night in Feb 2024

2/10 Terrible

Malia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The advertisement on the internet is misleading. We were taken to a very dusty, smelly room and I had to ask for another room. The staff took us to another room which I thought was better. Air con was very slow to work in the room and cannot turn the temperature below 19 degrees. Wifi signal was extra weak and staff was not helpful in providing a better access. Tables have not been wiped as food crumbles and hairs were there. Microwave was dirty. Cobwebs under the bathroom sink and there was no kitchen sink to wash plates/cups. The bathroom shower - water pressure was too strong and can't turn it down to run slowly. Worst of all is the beds had bed bugs and we couldn't sleep on the bed, ended up sitting on the chair all night. The room just smells like bed bugs. It's the most disgusting experience I've ever had in New Zealand. If only they do a very thorough cleaning of everything and get rid of the bed bugs, it would've been better. I am asking for a refund as both myself and my young daughter are struggling with itchiness and rashes from bed bugs. I have videos of the bed with the bugs. The office does not operate at night so there's no way you could complain after 10pm. Sadly, we had to leave in the morning before the front desk opens and could not speak to one of the staff face to face about this. I am never returning to this motel. What a sad experience for us, as we were hoping for a lovely time away with my daughter but ended up it was a sleepless night.
Stayed 1 night in Jan 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Calvin

Stayed 2 nights in Jan 2024

8/10 Good

Zoya

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was good.
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was so unsanitary, walls, everything dirty. Felt very unsafe. Door lock needed screwing back on. My car was ruined by large bird poop on the bonnett. Cost me $20 to clean. Should get a refund.
Stayed 1 night in Nov 2023

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff behaviour. Amazing service and facilities, close to shopping etc. Highly recommended
Stayed 3 nights in Nov 2023

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and staff were helpful. Property run down and not as advertised,
Stayed 3 nights in Oct 2023

8/10 Good

Nipaporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 7 nights in Sep 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
There is nothing to like about this property
Stayed 1 night in Oct 2023

4/10 Poor

Julie

Travelled with family
Disliked: Amenities, property conditions & facilities
Just a bit disappointed on arrival..We were surpised how run down the unit was, as it didn't look like the advertising we had seen. Considering how full the complex was, they should invest money into doing it up. TV and plugs didn't work, toilet looked like a new seat required, but the staff were pleasant enough. Might be time to double glaze, the traffic noise, not their fault, was insane.

6/10 Okay

Jay

Liked: Staff & service
Disliked: Property conditions & facilities
Shower, very old and leaked
Stayed 1 night in Sep 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as bad as other reviews make out. Its close to city, friendly staff, for the price its what you expect
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Like a horror movie
On check in the receptionist informed us that there was a hole in the door and a crack in the wall in the second room so we received a discount,he offered to show us the room whoch i unfortinately declined. When entering the room it reeked of cigarettes with all the curtaims and wondows closed.There were heaps of holes that had been patched up the cleanliness was nil,sheets were thin woth no mattress protector on bed,bathroom was disgusting with poo on the wall,no toulet roll holder and loo roll was om a plunger. Oven was old as the hills and never been cleaned with oven tray disgusting. Had a room for 5 but not enough cutlery or croquery for all of is only 2 or 3 of each, no frying pan to cook with.gardens overgrown with weeds.air conditioning units but no remotes to use them.if we didn't have all our luggage unpacked we would have left and stayed somewhere else. Dif not feel safe staying here at all.iv stayed in a lot of accommodation from backpackers to 5 star hotels and this os by far the worst iv ever seen. Dont see how they can justify charging the rates that they do.
Stayed 1 night in Jan 2021