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Ascotia off Queen

3.0 star property

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Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Lobby sitting area
View from room
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • University of Auckland
    ‪4 min walk‬
  • Auckland Town Hall
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Kiwi International Hotel

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
3.8 out of 5, Good, (1004)
The price is €53
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Kiwi International Hotel

About this property

Ascotia off Queen

Hotel with a 24-hour front desk, steps from Queen Street Shopping District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
Ascotia off Queen offers 82 accommodations with complimentary bottles of water and a hairdryer. 32-inch plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Ascotia off Queen's great location. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and 13 minutes on foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
Ascotia off Queen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cots (infant beds) are available for NZD 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 10 for children
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1002 reviews
Rating 8 - Good. 381 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and this time the service was amazing especially the room service. We will definitely stay again when we’re in town for pleasure. Parking is a little tricky but we parked on the street.
Stayed 1 night in Nov 2024

6/10 Okay

Harjot

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated hotel , parking was super expensive
Stayed 2 nights in Nov 2024

6/10 Okay

Justin

Stayed 3 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Melanee

Liked: Cleanliness, staff & service
Property is a bit run down. Staff are really polite and responsive when you bring an issue eg no milk in the room or shower gel to their attention. Okay for the money you pay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, property conditions & facilities
We spent the night of our anniversary here and we were delighted to be spoilt with a special message, chocolate, wine and a room upgrade. Thank you for making us feel like celebrities. Great place to stay - highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable centre city accommodation in walking distance of everything. Parking a bit difficult but available. Would have liked to know restaurant would be closed on Sunday night.
Stayed 2 nights in Nov 2024

6/10 Okay

J

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Heat pump/air conditioning wasn't working so a small Living and Co heater was in tthe room. Very cold draft coming through the main door (had to use a towel to stop this) with very cold fans operating continuously in the bathroom and side room where fridge and closest was. Free wine and treats provided
Stayed 2 nights in Nov 2024

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness, staff & service
Clean and convenient. Modern bathroom, but water pressure in shower not great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service
Made an error booking for wrong night. Not interested in changing. Just money grabbing
Stayed 1 night in Nov 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate accommodation for the price you pay. Enjoyed our stay. Basic continental breakfast, but perfect to get the day started. Would definitely stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were amazing. Heatpump needs filters changed so didn't work, but apart from that decent place to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Masao, Auckland

Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

Wairua

Business traveller
Liked: Cleanliness, staff & service
Overall excellent location, comfortable budget hotel. Super nice staff. Parking is limited needing pre booking and can be difficult for larger vehicles due to awkward space configuration. But, you get what you pay for.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Nice friendly staff. General appearance is tired looking. No air con in rooms. The daily room clean could be a bit more thorough.
Stayed 9 nights in Oct 2024

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine as a simple place to stay for a night, although I wouldn't like to have spent much time in the room as it was small. It's not a complaint as such - I had things to do, I just needed the bed and bathroom - but I wouldn't like to be there for a week.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The 'free water' glass bottles in the fridge were dirty. I couldn't figure out the heat pump so had to use a heater that was already placed in the room so I'm guessing they already knew that the heat pump didn't pump heat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hiria

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the desk when I came in was super friendly really helpful as well as I'm not from Auckland she pointed me to the closest carpark
Stayed 1 night in Sep 2024

8/10 Good

Ciai

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
Be aware they apply additional costs for paying online via credit card. This is not clearly stated when booking through Hotels.com.
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness
We loved that it was close to the things of interest to us. It was in the heart of the city as well. There were plenty of eating places nearby especially further up Queen St .
Stayed 1 night in Sep 2024