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Avani Auckland Metropolis Residences

4.0 star property

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Photo gallery for Avani Auckland Metropolis Residences

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Exterior
View from room
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
40 Kitchener Street, Auckland, 1010
  • University of Auckland
    ‪3 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland Ferry Terminal
    ‪9 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • City view
  • 77 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Park Suite (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Park Suite (No Housekeeping)

  • Park view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Harbour Suite (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Harbour Suite (No Housekeeping)

  • Harbour view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite, 1 Bedroom (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Bedroom (No Housekeeping)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Executive Park Suite

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Executive Park Suite

  • Park view
  • 67 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Park Suite

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Park Suite

  • Park view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Harbour Suite

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Harbour Suite

  • Harbour view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Harbour Suite

2 Bedroom Harbour Suite | In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Harbour Suite

  • Harbour view
  • 77 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom (No Housekeeping)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Bedroom

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Executive Park Suite (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Executive Park Suite (No Housekeeping)

  • Park view
  • 67 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Harbour Suite

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Harbour Suite

  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Harbour Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Harbour Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Executive Park Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Executive Park Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Park Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Park Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Superior Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Suite

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Avani Auckland Metropolis Residences

Eco-certified hotel connected to a shopping centre in Auckland with a fitness centre
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
Avani Auckland Metropolis Residences offers 112 air-conditioned accommodations with washers/dryers and a safe. 49-inch LCD televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Avani Auckland Metropolis Residences. During your stay, you'll be connected to a shopping centre and just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from University of Auckland and 8 minutes on foot from Sky Tower
Avani Auckland Metropolis Residences offers its guests an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. The eco-certified Avani Auckland Metropolis Residences also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Extended parking on site (NZD 175 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 59 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40.00 per night (in/out privileges)
  • Extended parking fee: NZD 175 per week
  • Rollaway bed fee: NZD 59 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Avani Auckland Metropolis Residences.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Metro Apartment Hotel
AVANI Metropolis Auckland Residences Apartment
AVANI Metropolis Residences Apartment
Metro Suites Apartment Hotel Auckland
Metro Suites Auckland
Metro Suites Apartment Hotel Auckland, New Zealand
Metro Suites Apartment Hotel Auckland New Zealand
Metro Suites Apartment Auckland
AVANI Metropolis Residences
Avani Metropolis Residences Apartment Auckland
Apartment Avani Metropolis Residences Auckland
Auckland Avani Metropolis Residences Apartment
Metro Suites Apartment Hotel
Avani Metropolis Residences Apartment
Avani Metropolis Residences Auckland
Apartment Avani Metropolis Residences
AVANI Metropolis Auckland Residences
Metro Suites

Avani Auckland Metropolis Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, property conditions & facilities
Love this apartment hotel. all is nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a great location. Just know it may be a little loud with the bars and clubs being so close but convenience of being so close to everything is worth it. You can tell it's an older building that's been triggered retouched but they did a good job and the rooms are large. We only stayed one night but it was a nice stay.
Stayed 1 night in Dec 2024

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location but the gym was old and poorly maintained. There were no towels at the pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Metropolis Avani Residences in Auckland, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff made every effort to ensure my stay was seamless and enjoyable. A special shoutout to Steven, who went above and beyond to respond promptly to my late-night request for an early check-in on Sunday. While an early check-in to my booked room wasn't possible, the front desk team swiftly arranged a substitute room, allowing me to check in at 8:30 AM instead of 2 PM—a gesture for which I was extremely grateful. Throughout my stay, the front desk staff continued to impress, offering excellent recommendations for nearby dining options and ensuring that re-stocking amenities like towels, laundry powder, and shampoo was effortless. The room itself was immaculate, boasting stunning views and complete serenity—I didn't hear a sound from other residents, resulting in some of the best sleeps I've had all year. Having not stayed at the Metropolis in over a decade, I was delighted to see how well the building has been maintained. The pool, spa, and sauna area remain standout features, kept in pristine condition and providing a truly relaxing experience. I highly recommend Metropolis Avani Residences to anyone visiting Auckland. The combination of attentive service, comfort, and luxury makes it a standout choice. I'll certainly be back again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd come back!
The staff were all extremely helpful and approachable. Parking was very convenient. The view was the best surprise!
Stayed 3 nights in Dec 2024

10/10 Excellent

Leka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay nice and quiet close access to everything in cbd
Stayed 1 night in Dec 2024

8/10 Good

Yosep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good....
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Krishna Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Right in town where everything convenient to whatever you want. Loved the location
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location
Very convenient location near the CBD but with access to Albert Park. The room was spacious and clean - a little old in style but makes no negative impact.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Apartment was spacious and had well thought out facilities to make your visit comfortable. Washer, dryer, dishwasher, walk-in robe, cooking facilities, etc. Chocolates and water in a welcome bag on arrival - very nice.
Stayed 7 nights in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. The harbour view was beautiful and worth the little bit extra, loved the balcony. The reception staff were welcoming and helpful. And you can’t beat the location downtown!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in a harbour view room. The suite was spacious and comfortable and we loved having use of the pool, spa and gym. Plenty of eating nearby and an easy walk to public transport. We seriously couldn’t fault our stay here!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk staff who were very patient. Rooms were beautiful. Worth it to request a city view room on a high floor. The lap pool was nice too. Not really for kids though. It is for adults doing laps.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Mostly fine
The check in staff was very nice and helpful. The room was fine, but the shelves in the bathroom had not been cleaned. The room seemed a bit dated as well. It was a fine stay for one night but I would probably not stay again if I were to return to the area for a longer trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel in the city
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Incredible
Incredible experience very friendly staff and in a great location!
Stayed 3 nights in Nov 2024

6/10 Okay

Charity

Travelled with family
Liked: Staff & service
This was my second stay at the Avani Metropolis. I had a different room configuration on a different floor. Though I really like the location, the apartment style rooms, the great views, and the facilities, I must give only 3/3.5 stars. The building is about 25-30 years old and there has been very little updating or significant maintenance to the rooms and facilities. The paint is chipped everywhere, the carpets are old, the joinery and appliances are old and cheap. The place needs a renovation. It's a mid-price hotel and needs to do better. Why waste such a great location and building on running down the interiors to squeak another dollar in margin? You will have to reduce prices to fill the rooms creating a customer service death spiral. Spend the money and give customers a better experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emelee

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing views from ny room (harbour room). Very comfortable space, friendly staff and great location. Would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at reception. Very convenient location. Lovely apartment with great view.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous place . Central , spacious, pool, gym, lovely big balcony with view, great value for money . New favorite place to stay in the city. The only negative would be that the room we had wasn’t serviced which is fine but when we asked for more towels, toilet papers and coffee … they charged us for two coffee pods …
Stayed 2 nights in Nov 2024

10/10 Excellent

Pernille

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location & amenities
Great location at edge of Albert Park bordering on all the bars and restaurants in the CBD. Easy access to the Unis and the city fun. My room had a great view over the harbour, a seating/tv area, a kitchenette (including a fridge, freezer, kettle, dishwasher, microwave, and two electric burners + a washer and dryer). There was also a small dining table, and both a bath and shower in the bathroom. My only wish was a more comfortable bed.
Stayed 4 nights in Nov 2024