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Two Bedroom Standard Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Superior Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

One Bedroom Superior Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Budget Apartment - One King & One Single Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Budget

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Budget Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Bianco off Queen, you're just a quick walk from Queen Street Shopping District. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available.

  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Steps from Queen Street Shopping District and 13 minutes on foot from Sky Tower

Bianco off Queen ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Bianco off Queen

Everyone (2)
3 out of 5

Sauber und zentral, aber...

Saubere Unterkunft und sehr zentral gelegen. Leider ist es sehr ringhörig, das muss man sich bewusst sein. Personal sehr freundlich und hilfsbereit.

Posted by on 12 May 2018

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Comment from Hotel Management

13 May 2018 by Management, Bianco Off Queen

Dear Guest, Thank you for taking the time to leave us some feedback We are happy to hear that you enjoyed your stay with us and that our front desk staff were able to help you throughout your stay. We apologies for the noise coming from outside. Unfortunately we don't have control over the noise coming from the streets. Other than that we are delighted to hear that you enjoyed your stay. Look forward to host you again. Regards

1 out of 5

Lage in Ordnung- Hotel aber unbedingt meiden!

Das Hotel in Auckland ist in erschreckendem Zustand und war entgegen jeder Erwartung. Die vorgefundenen Zimmer waren außerordentlich schmutzig, abgewohnt und kaputt, wie ich es in noch keinem Hotel vorgefunden haben. Gerade für Mitreisende mit Stauballergie war das der Horror! Das Personal erschien überfordert und unprofessinell. Alle uns angebotenen Zimmer waren in so einem schlimmeren Zustand. Mehrere Bitten an das Personal der Rezeption das Management sprechen zu dürfen wurden abgelehnt (Hotelmanager war zu beschäftigt/ konnte zudem auch nicht Namentlich benannt werden). Ein Hotelwechsel ist/war nicht möglich, da alle Hotels in Auckland ausgebucht oder sehr überteuert waren. Eine kurzfristige Stornierung wäre auch nur über den Hotelmanager möglich gewesen. Ich würde jeden Auckland Besucher davon abraten, dieses Hotel zu wählen (auch wenn es vielleicht ein paar Euro günstiger ist und auf den angegebenen Bildern recht einladend erscheint). Ich habe Ebookers empfohlen, dieses Hotel vom Angebot zu entfernen.

Posted by , from Köln on 28 Feb 2017

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Property Features

As a guest of Bianco off Queen, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 46 guestrooms or units
  • 14 levels
  • 2 buildings
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bianco off Queen offers 46 accommodations with washers/dryers and a safe. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Washer and dryer
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

WiFi is limited to 1 GB (gigabyte) per day, per room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 7:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Children stay free - maximum age 4
  • Events/parties not allowed
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 35 per night
  • Late check-out fee: NZD 65.00 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bianco off
  • Bianco off Queen
  • Bianco off Queen Apartment
  • Bianco off Queen Apartment Auckland
  • Bianco off Queen Auckland
  • Bianco Queen
  • Bianco Off Queen Auckland, New Zealand
  • Bianco Off Queen Hotel Auckland Central
  • Bianco Off Queen Auckland
  • Bianco off Queen Hotel
  • Bianco off Queen Auckland
  • Bianco off Queen Hotel Auckland

You should know

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Bianco off Queen.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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