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City of Sails Motel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City of Sails Motel

Standard Studio, 1 Queen Bed with Sofa bed | 1 bedroom, desk, blackout curtains, iron/ironing board
Front of property
Reception
Front of property
Family Apartment, Multiple Beds | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • Parking included
  • Laundry
  • Kitchen

Explore the area

Map
219 Shakespeare Road, Auckland, 0620
  • North Shore Hospital
    4 min walk
  • Smales Farm
    5 min walk
  • Eventfinda Stadium
    14 min walk
  • Auckland (AKL-Auckland Intl.)
    36 min drive

Room options

View all photos for Family Apartment, Multiple Beds

Family Apartment, Multiple Beds | 1 bedroom, desk, blackout curtains, iron/ironing board

Family Apartment, Multiple Beds

  • 75 sq m
  • Sleeps 3
  • 1 Queen Bed, 2 Single Trundle Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, 1 Queen Bed with Sofa bed

Standard Studio, 1 Queen Bed with Sofa bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Studio, 1 Queen Bed with Sofa bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Triple Room, 1 Bedroom, Jetted Tub

Standard Triple Room, 1 Bedroom, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Triple Room, 1 Bedroom, Jetted Tub

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Jetted Tub

Standard Room, 1 Queen Bed, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Jetted Tub

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, 1 Queen Bed, Accessible, Ground Floor

Basic Studio, 1 Queen Bed, Accessible, Ground Floor | 1 bedroom, desk, blackout curtains, iron/ironing board

Basic Studio, 1 Queen Bed, Accessible, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Triple Room, Multiple Beds

Executive Triple Room, Multiple Beds | 1 bedroom, desk, blackout curtains, iron/ironing board

Executive Triple Room, Multiple Beds

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Exterior

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4.2 out of 5, Very good, (1036)
The price is €142
for 1 night
includes taxes & fees
12 Dec - 13 Dec
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About this property

City of Sails Motel

Eco-certified Auckland motel in Takapuna with free parking
Along with spa services, this smoke-free motel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
City of Sails Motel offers 16 accommodations with free newspapers and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Accommodation at this 4-star motel has kitchenettes with fridges and microwaves. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at City of Sails Motel. During your stay, you're just a quick walk from North Shore Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 10 minutes by car from Auckland Ferry Terminal and 10 minutes from Sky Tower
City of Sails Motel offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. The eco-certified City of Sails Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Auckland motel is smoke free.

Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

City Sails Motel
City Sails Motel Takapuna
City Sails Takapuna
City of Sails Motel Motel
City of Sails Motel Auckland
City of Sails Motel Motel Auckland

City of Sails Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 262 reviews" "
Rating 8 - Good. 121 out of 262 reviews" "
Rating 6 - Okay. 24 out of 262 reviews" "
Rating 4 - Poor. 6 out of 262 reviews" "
Rating 2 - Terrible. 3 out of 262 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and very spacious!!! Will gladly stay again!!!
Stayed 1 night in May 2024

8/10 Good

Cherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy distance to walk to the hospital. Mitel contained all I needed thank you.
Stayed 1 night in May 2024

8/10 Good

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The occupants of one of the other units was rather raucous
Stayed 3 nights in May 2024

2/10 Terrible

john

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Dishonest and disgusting .
DO NOT STAY HERE. On a busy HWY. Extra charges for laundry AND a spoonful of soap ? Carpet is tired. Not convenient to restaurants. Small parking spaces. Loud screaming at 3AM both nights. No lift. Dated bathrooms. Charged for stolen/broken appliance which DID not happen. 40 years and thousands of hotel stays and this was the WORST experience.
Stayed 2 nights in Apr 2024

8/10 Good

Jonathon

Liked: Cleanliness
Property was okay, had some permanent or semi permanent residents in dome of the rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Gerold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office staff were super, patient, helpful, polite and caring.
Stayed 1 night in Mar 2024

8/10 Good

Sonia

Liked: Amenities
Very spacious accommodation but no lift. Almost all the accommodation is up one or two flights of stairs.
Stayed 1 night in Feb 2024

6/10 Okay

Jo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Keziah, Waipawa

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at the City of Sails. Friendly receptionists, pleasant to chat with and helpful. Room as tidy and clean, super cosy bed and the jetted spa was just the icing on top of the cake.
Stayed 2 nights in Jan 2024

8/10 Good

Helen

Stayed 1 night in Nov 2023

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unit, really nice that we got upgraded to a spa bath. Just a couple of maintenance needs in the bathroom as the extractor fan doesn't remove the condensation hardly at all and there's grout crumbling out from the tiles. Lovely staff, we feel very well looked after
Stayed 3 nights in Oct 2023

6/10 Okay

Grant

Travelled with partner
Disliked: Property conditions & facilities
The room in the carpark smelt musty the outlook was not inviting. Ask for another room the next night was pretty average
Stayed 2 nights in Sep 2023

8/10 Good

Hine

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The motel was a convenient location.
Stayed 2 nights in Sep 2023

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for what we needed in Auckland. Reception was very helpful and accommodating with our late check in. Great service and room was clean. Would stay again.
Stayed 1 night in Sep 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay in North Shore
Located near Nort Shore hospital on a busy intersection nice hotel, good customer service, nice sized rooms, great facilities with good shower and comfortable bed. Good value for money and would stay again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Foketi

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything in it 😊
Stayed 1 night in Aug 2023

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility close to hospital.
Stayed 1 night in Aug 2023

6/10 Okay

Jess

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was tidy and had everything we needed but unfortunately all the pillows in the room were really hard and the sheets were extremely stiff. We were all woken at 2am but the room above us who continued to make a lot of noise for 2 hours. The room itself was comfortable overall.
Stayed 1 night in Jul 2023

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient friendly service . Convenient location
Stayed 1 night in Jun 2023

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff and comfortable, affordable rooms. Would stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for hospitals etc
Great motel if visiting the hospital. Everything you need and facilities for cooking. Lovely staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2023

10/10 Excellent

Nicki

Stayed 1 night in May 2023

10/10 Excellent

Allan, Turangi

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well appointed. The building is recently renovated and in good condition. There was a little light getting through the blacked out glass above the entrance door but the manager will rectify. Clark the manager is great. Welcoming, personable and flexible. Clark went above and beyond to locate an iPad charging cable I lost during my stay, after I had left the motel and that was much appreciated. I can wholly recommend this motel especially considering the room rate compared to the big corporate hotel next door! I will be staying again.