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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

Superior Room, 2 Double Beds (2) | View from room
Exterior
Lobby
Junior Suite | In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Spark Arena
    ‪8 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Sky Tower
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View | In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed, Harbour View

  • Harbour view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (King)

Superior Room, 1 King Bed (King) | In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed (King)

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles | In-room safe, desk, blackout curtains, soundproofing

Superior Accessible 1 King or 2 Doubles

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, soundproofing

Junior Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (2)

Superior Room, 2 Double Beds (2) | View from room

Superior Room, 2 Double Beds (2)

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room with Harbourview

Interior

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, blackout curtains, soundproofing

Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King Or 2 Doubles

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

Copthorne Hotel Auckland City

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with a safe and a hairdryer. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from University of Auckland. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at Zoes for Breakfast
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from University of Auckland and 8 minutes on foot from Spark Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast – This restaurant specialises in local cuisine and only serves breakfast.
Zoes Bar – On-site bar. Open daily.
Zoes for Dinner – This restaurant specialises in local cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (90 centimetre high)
  • Lift (82 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Self-parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 1002 reviews
Rating 8 - Good. 440 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, good facilities. Rooms getting a little tired, especially the bathroom. But the price was right. Major issue was that there was a very loud banging noise outside my room all night. It was very windy and clearly something outside the building was not secured properly, resulting in loud crashing that woke me many times during the night. Passed this on to the receptioninst at check-out for follow up
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing.

Ok but not really as shown in the photos or description. Very low end budget hotel. Rather scruffy. Very tired looking, bed quite uncomfortable and bathroom very dated and black mildew around shower enclosure/tiling. Harbour view advertised was of waste land and cranes with a very distant view of water, presumably container port.
Stayed 1 night in Jan 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Spark Arena
Stayed 1 night in Jan 2025

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Katrina

Very old run down hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was kind of in-and-out (and difficult to connect to on my computer), so not sure I'd recommend this to someone who needs to access the internet often. But for my purposes, this was a clean, quiet room to sleep in after long days of travel, and it did the job extremely well! The bed was comfy, the room was dark, and I never had any problems getting to sleep.
Stayed 8 nights in Jan 2025

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service
Grest place to stay if got show or concert at spark under 10 min walk, hotel little old and could go with make over and shower not the best. Good breakfast good coffee at breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Amenities
Everything ok thank you.
Stayed 2 nights in Jan 2025

8/10 Good

Amelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We walked into our room and there was a worker/painter sitting in the armchair having a nap or rest. He woke up when we opened the door and promptly gathered his painting gear and left. We were a little shocked and went downstairs to ask to swap rooms just to be safe. Reception apologized and gladly swapped our rooms and also upgraded us to the harbour view. Very happy with our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort

Fair value.

Clean and tidy but rather dated. Reasonably close to main shopping area and harbour. I thought value for money but no history for comparison.
Stayed 1 night in Jan 2025

10/10 Excellent

Yew Mun

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to main waterfront n university
Stayed 6 nights in Jan 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from Harbourview room, very kind staff, awesome breakfast

8/10 Good

John

Liked: Staff & service
The people I dealt with in person were lovely. I find the badgering by this 'wotif' crowd annoying.
Stayed 2 nights in Jan 2025

8/10 Good

Jian

Stayed 2 nights in Jan 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

K

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff were delightful!
Stayed 1 night in Jan 2025

6/10 Okay

Stephen, Niteroi RJ

Travelled with partner
Disliked: Amenities
Nothing
Stayed 1 night in Dec 2024

2/10 Terrible

Dev Sachindra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a wrong decision to stay 4 nights at Corpthorne Auckland. Everything was unsatisfactory
Stayed 4 nights in Jan 2025

2/10 Terrible

Tim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is tired and run-down. I pre-paid for 3 nights but left after the first night because it was so bad.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Salve, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible & great service!
Stayed 5 nights in Dec 2024

10/10 Excellent

John Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very positive and helpful staff throughout the stay.
Stayed 7 nights in Dec 2024

8/10 Good

Perfecto

Travelled with family
Need to do some checking and maintenance as I was observed shower not working properly.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Outside traffic but noisy
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It had all the conveniences, good location
Stayed 2 nights in Dec 2024

6/10 Okay

Puneet

Travelled with family
Liked: Cleanliness

Slightly dated hotel but decent for its price

Dated hotel and rooms are in worse condition than the pictures on hotels.com show. Service manager and staff were very good but we did have some issues with getting room cleaned despite requesting it twice
Stayed 4 nights in Dec 2024