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Holiday Inn Express Auckland City Centre, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Auckland City Centre, an IHG Hotel

Bar (on property)
Minibar, in-room safe, laptop workspace, blackout curtains
Point of interest
Exterior
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Queen Street Shopping District
    2 min walk
  • Sky Tower
    4 min walk
  • SkyCity Casino
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Upgraded)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbour View

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Harbour View

  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbour View

View from room

Standard Room, 1 Queen Bed, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King)

Room amenity

Standard Room, 1 King Bed, City View (Super King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Grand Chancellor Auckland

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Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (129)
The price is €87
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Grand Chancellor Auckland

About this property

Holiday Inn Express Auckland City Centre, an IHG Hotel

Eco-certified Auckland hotel in Auckland Central Business District with free breakfast
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Holiday Inn Express Auckland City Centre, an IHG Hotel offers 294 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Auckland City Centre, an IHG Hotel. During your stay, you're just a quick walk from Auckland Ferry Terminal. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Mozzarella & Co.
  • Self-parking available for a fee
  • Amenities include a front desk safe, 3 meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Queen Street Shopping District and 7 minutes on foot from Auckland Ferry Terminal
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified Holiday Inn Express Auckland City Centre, an IHG Hotel also features a fitness centre, laundry facilities, and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Mozzarella & Co. – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar Albert – This bar only serves light fare. Open selected days.
The Great Room – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (NZD 59 per night); discounts available
  • Secured, covered parking on site (NZD 59 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 59 per day
  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre, an IHG Hotel Hotel
Holiday Inn Express Auckland City Centre, an IHG Hotel Auckland

Holiday Inn Express Auckland City Centre, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 600 reviews" "
Rating 8 - Good. 178 out of 600 reviews" "
Rating 6 - Okay. 38 out of 600 reviews" "
Rating 4 - Poor. 12 out of 600 reviews" "
Rating 2 - Terrible. 18 out of 600 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Santoshni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and Eateries.
Stayed 2 nights in Jun 2024

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value was good, with breakfast included. Great for short stays. Only thing I didn’t like was that the gym was small with minimal facilities for a hotel of this kind. Everything else was great. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay here will definitely recommend & come back
Stayed 4 nights in Sep 2024

8/10 Good

Dimitrios

Travelled with group
Liked: Amenities, property conditions & facilities
We liked the staff at reception and breakfast staff also good breakfast. The room cleaners did not service the room properly very disappointed.
Stayed 7 nights in Sep 2024

10/10 Excellent

Yvette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Holiday Inn. It's a new hotel so everything is bright, clean and modern. The room had an amazing Sky Tower view, comfortable beds and while it's a small room, the use of space was cleverly done. Every staff member we met was friendly and welcoming. The buffet breakfast included with our room rate had so many delicious options. Short walk to Commercial Bay for shopping and dining. Highly recommend this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 1 night in Aug 2024

8/10 Good

Renay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Hotel room was lovely and clean. Breakfast was great. Would stay again
Stayed 1 night in Aug 2024

8/10 Good

Marama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely setting and breakfast. Perfect for a city stopover
Stayed 2 nights in Aug 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Elk Grove

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was so awful that we had to use the federeal street Parkable lot and drag luggage for like 10 minutes back n forth Housekeeping did not clean our room properly and left a lot of crumbs and oil on the table a few times, they only half cleaned the room the rest of the experience was great though, really loved the shower experience and the given soaps and lotion were very good the food options around were great, the harbor view rooms are great even if we were given the one with construction in the way but we did ask for this on purpose because our flight was so early i think there needs to be complimentary early checkin if a 13hr flight comes from abroad and arrives at 6am like ours did because to be told checkin was 3pm was very sad. we managed to squeeze into an available room nobody wanted because of the view, around like noon so we got lucky….
Stayed 12 nights in Aug 2024

10/10 Excellent

Chizimuzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Property close to shopping, attractions, and restaurants.
Stayed 6 nights in Aug 2024

10/10 Excellent

Chizimuzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated within walkable restaurants, shopping, and attractions. The property staff were very responsive.
Stayed 1 night in Aug 2024

8/10 Good

Joji

Liked: Cleanliness, staff & service, amenities
Nice hotel to enjoy the downtown.
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca

Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

katerine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely wonderful experience. The staff were friendly and attentive, the room was super clean. The location was perfect, with easy access to local attractions and dining options. I highly recommend this Holiday Express Inn Auckland to anyone looking for a fantastic stay. I can’t wait to return!
Stayed 3 nights in Aug 2024

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Sorry to leave a bad review, but my check in experience was the worse I ever experienced in any hotel , 3pm was my check in time , I arrived at reception at 3.30 and told please wait 5 minutes room is not ready , my family and I waited and after 15 minutes I joined the long queue line , reception staff could see me but didn’t bother to let me know but for me to be processed after everyone in front of me , when I got in front at 3.50 , they say the same thing, room will be ready in 5 minutes. We waited for another 10 minutes, then I see no line at counter so I went to ask again and they say oh yes room is ready now . Come on - at least communicate better with your customers, you could have informed me at 5 minute intervals that more delays were expected, offer a cup of tea or drink when guest are waiting because of delays . Delays happen due to housekeeping taking more time. Unfortunately that experience just over shadowed everything else .
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service
The location was great but the rooms are very small and the shower wall is glass and see through. Not great for a family with teenagers. The parking was expensive. Although breakfast is included it is not great. Staff was helpful when we voiced our concerns and refunded our second night so we could switch hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

sudhir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed thoroughly
Stayed 1 night in Aug 2024

10/10 Excellent

Mareta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and great room size. Enjoyed the free breakfast too. Would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always so clean and tidy
Stayed 1 night in Jul 2024