ibis Auckland Ellerslie

4.0 star property

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Photo gallery for ibis Auckland Ellerslie

Exterior
Meeting facility
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
72-112 Greenlane East, Ellerslie, Auckland, 1051
  • University of Auckland
    ‪5 min drive‬
  • Mt. Smart Stadium
    ‪6 min drive‬
  • Sky Tower
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed (Ibusiness)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

ibis Auckland Ellerslie

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre. Housekeeping is available on request.
Ibis Auckland Ellerslie offers 100 accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at ibis Auckland Ellerslie. During your stay, you're just a quick walk from Mercy Ascot Hospital. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy international cuisine while dining at Acacia Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4166 square feet (387 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the eco-certified ibis Auckland Ellerslie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Acacia Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (4,166 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (180 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Ibis Auckland Ellerslie
Ibis Hotel Auckland Ellerslie
ibis Auckland Ellerslie Hotel
ibis Ellerslie Hotel
ibis Ellerslie
ibis Auckland Ellerslie Hotel
ibis Auckland Ellerslie Auckland
ibis Auckland Ellerslie Hotel Auckland

ibis Auckland Ellerslie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but had everything I needed, including the ability to darken the room in the day so I could sleep when it suited me.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds
Stayed 1 night in Dec 2024

4/10 Poor

Terry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We generally stay here. We were booked for three nights but unfortunately my wife rested positive for covid after our arrival. We had a choice offered to remain in our room without any services or access to hotel features or leave. We chose to leave and return home, a 7 hour drive. We were asked to remember check out needed to be by 11.00 and it 10.35 despite we had paid for our room until the 26th. Overall a bit disappointing
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael Chao-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cherry, Whangarei

Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location ,easy to find,basic hotel room but all you need for one night stay.staff friendly
Stayed 1 night in Dec 2024

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a perfect space for me to relax and recover my energy after overseas trip
Stayed 2 nights in Dec 2024

8/10 Good

Greg

😊
Stayed 1 night in Dec 2024

8/10 Good

Adele

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room had not been stocked with tea bags etc
Stayed 1 night in Dec 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suits my needs, no cutting corners and nothing excessive or wasteful
Stayed 1 night in Dec 2024

8/10 Good

Don

Stayed 2 nights in Nov 2024

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need
Stayed 1 night in Dec 2024

10/10 Excellent

NEILSEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Francine

Liked: Cleanliness, property conditions & facilities, room comfort
Gluten free uncertainty but all else up to standar
I emailed way in advance to clarify the parking situation as we were driving up from Wellington and dietary requirements. Both attempts were unsuccessful for a straight answer and even on the day had to ask staff to explain how the parking worked. Also never got a straight answer about the food. I was told someone would ring me in my room and that didn't happen. I went down for breakfast and was just told there's a gluten free section, didn't anyone know rust. Pleased to see there was a gluten free toaster. I wanted to know if any of the other food like the eggs, bacon, fruit, yoghurt was gluten free, no answer. No one likes gluten free dry wheat biscuits, muesli and plain toast as their only options. On the second day there were oats in the gluten free muesli. Loved the fresh orange juice machine and my partner enjoyed the other offerings. The room was comfortable essentially the bed, I've stayed with ibis around the world and can always expect that same standard. Having to ask about gluten free options is normal but to ask over the phone 2 times before arriving and via email and with no clear answer is disappointing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis Ellerslie is a good motel, clean and not out-dated
Stayed 1 night in Nov 2024

4/10 Poor

Kayleen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room and bathroom was extremely small no storage area to put luggage and bathroom essentials in the bathroom. I wouldn’t stay here longer than one night!
Stayed 3 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, dinning options, food amazing. Very clean and welcoming. highly recommend to everyone.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Nov 2024