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Novotel Auckland Ellerslie

4.5 star property

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Photo gallery for Novotel Auckland Ellerslie

Exterior
Meeting facility
Daily buffet breakfast (NZD 39 per person)
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • Mercy Ascot Hospital
    ‪2 min walk‬
  • Ellerslie Racecourse
    ‪4 min walk‬
  • ASB Showgrounds
    ‪3 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

ibis Auckland Ellerslie

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1000)
ibis Auckland Ellerslie

About this property

Novotel Auckland Ellerslie

Hotel with a 24-hour fitness centre, in the vicinity of Mt. Smart Stadium
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and conference space are on-site. Housekeeping is available on request.
Novotel Auckland Ellerslie offers 147 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Auckland Ellerslie's great location. During your stay, you're just a quick walk from Mercy Ascot Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel Auckland Ellerslie. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • Valet parking on site (NZD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 20 per day
  • Valet parking fee: NZD 20 per day (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Novotel Auckland Ellerslie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 920 reviews
Rating 8 - Good. 363 out of 920 reviews
Rating 6 - Okay. 105 out of 920 reviews
Rating 4 - Poor. 42 out of 920 reviews
Rating 2 - Terrible. 11 out of 920 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not rate the management of this complex enough. So accomodating and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeonghyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

We enjoyed our one night stay
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely
Stayed 1 night in Oct 2024

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff were amazing very kind and helpful and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Rory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Gabriel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ross

Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Friendly quick reception & check in, good bar food & good servings of wine & I like the atmosphere in the house bar area. The only let down was the sewerage smell in bathroom but mostly managed to air that out when we went out for awhile. Suspect floor over flow drain needs to be sluced out with a reasonable volume of water & something like bleach based toilet cleaner. The Bed was really comfortable & it was a good nights sleep. The breakfast buffet is excellent.I guess one day this hotel will have both lifts working, is the right hand one still under maintenance from when I was there 2 years ago? But would I stay there again? Definite Yes.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 2 nights in Aug 2024

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place to stay
Stayed 6 nights in Sep 2024

8/10 Good

Te Aute

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is average and facilities average. Food is OK, area is not so good
Stayed 1 night in Jul 2024

4/10 Poor

Raewyn

Liked: Cleanliness
Disliked: Property conditions & facilities
1 elevator out of order No mini bar Only 2 bath towels One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant. The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again Service at the main entrance was good and prompt.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay very friendly staff look forward to next time
Stayed 1 night in Aug 2024

8/10 Good

Mikaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay warm, clean, good parking where i can view my car, lovely staff good breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Awesome restaurant and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to nearby medical facilities
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Staff & service, room comfort
Disliked: Cleanliness
Service at reception was outstanding unfortunately the room had not been cleaned properly especially the bathroom fortunately the hotel got it cleaned immediately by the person on our floor .
Stayed 1 night in Aug 2024

6/10 Okay

Anna

Stayed 4 nights in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was very smooth and the staffs who checked me in and out were just fantastic. Made me feel very important. They were so nice to me. Thanks Novotel , Thanks Expedia👍🎉
Stayed 2 nights in Jul 2024

8/10 Good

Gail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Lynley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Jun 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024