Quest Henderson

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Henderson

Exterior
Select Comfort beds, individually decorated, individually furnished
Lobby
Full-sized fridge, microwave, stovetop, dishwasher
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
12 Wadier Place, Auckland, Auckland, 610
  • Waitakere Hospital
    12 min walk
  • Trusts Stadium
    3 min drive
  • Auckland Zoo
    11 min drive
  • Auckland (AKL-Auckland Intl.)
    30 min drive

Room options

Apartment, 1 Bedroom

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 75 sq m
  • Sleeps 5
  • 2 King Beds

Studio King Bed

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Studio Twin Beds

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

Apartment, One Bedroom, King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, One Bedroom, Twin Beds

  • 75 sq m
  • Sleeps 3
  • 2 Single Beds

Studio

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quest Henderson

Hotel in Auckland, near Waitakere Hospital
Self parking, a business centre and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site.
Quest Henderson offers 39 accommodations with iPod docking stations and washers/dryers. This individually decorated and furnished accommodation includes desks. Beds feature Select Comfort mattresses. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium digital channels, DVD players and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quest Henderson, you'll be within walking distance of Waitakere Hospital. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by foot from Waitakere Hospital and a 3-minute drive from Trusts Stadium
Public spaces have free WiFi. There's an onsite business centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quest Henderson. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 5 per day)
  • In-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 12.50 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 12 for adults and NZD 12 for children

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 65
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 45 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 500 per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 12 for adults and from NZD 12 for children
  • Fee for in-room wireless Internet: NZD 5 per day (4-device limit, rates may vary)
  • Self-parking fee: NZD 12.50 per night (in/out privileges)
  • Late check-out fee: NZD 65 (subject to availability)
  • Rollaway bed fee: NZD 45 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland

Quest Henderson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 421 reviews" "
Rating 8 - Good. 167 out of 421 reviews" "
Rating 6 - Okay. 50 out of 421 reviews" "
Rating 4 - Poor. 19 out of 421 reviews" "
Rating 2 - Terrible. 7 out of 421 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what I needed
I had an appointment in the area early in the morning in the area, so was perfect for location for me. Comfortable and had everything I required.
Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the amenities, and excellent service very helpful. Diffinitly recommend a return trip.
Stayed 1 night in Aug 2024

10/10 Excellent

kori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 1 night in Jul 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing rights there for your needs
Stayed 1 night in Jul 2024

10/10 Excellent

M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect for whatvwe were doing.
Stayed 2 nights in Jul 2024

8/10 Good

Gavin

Stayed 1 night in Jun 2024

10/10 Excellent

Sudesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service
Helpful and friendly staff. Easy parking and quiet
Stayed 1 night in Apr 2024

6/10 Okay

Rochelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room nice. Parking easy enough to find. Price of room very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i was allocated needs some attention with the plastwr board damaged. Also there is no EV charging at this property.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quest Henderson was a great place to stay. Would recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kisione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the cleanliness and also the location. Safe etc I really enjoy my time staying at the hotel to be honest. Cant wait to come back on my next trip
Stayed 2 nights in Jan 2024

8/10 Good

William

Travelled with partner
Disliked: Amenities
The bed was old tired with springs collapsing The mattress had a serious hump in the middle with roll out to the sides felt like I was sleeping on slope
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Pamela

Liked: Staff & service, property conditions & facilities
It was convenient and close to dining options. The TV did not have enough viewing options. 8 out of 10.
Stayed 2 nights in Nov 2023

8/10 Good

Barbara

Stayed 1 night in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable. Decent sized room and bed
Stayed 1 night in Aug 2023

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay again
Great place to stay. Relatively quiet. Comfortable and safe.
Stayed 4 nights in Jun 2023

2/10 Terrible

James

Business traveller
Disliked: Staff & service, property conditions & facilities
The property had emergency housing guests fighting with 'exes', doors kicked in and plants ripped out of planter boxes. Not a particularly secure feeling and certainly NOT what I was expecting. WOTIF should not be promoting this property without full disclosure
Stayed 1 night in May 2023

8/10 Good

June

Stayed 2 nights in Apr 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023

6/10 Okay

Elliot

Liked: Room comfort
Fine for one night stop over.
Hotel was ok for the price. Quite small compared to photos. Parking is tight. Internet is meant to be free and unlimited but after connecting to the wifi there was no actual internet connection. Had to use my phone data and cell reception is not great in the area. Cleaning staff seem very friendly.
Stayed 1 night in Apr 2023

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service
Location was excellent for a hospital visit early on Monday. Safe and secure and clean, well equipped room. My only gripes were the open window has a broken window catch which made it hard to close and the wifi was really spotty in the room so I could not work there at all, other than that I would recommend it.
Stayed 1 night in Mar 2023

8/10 Good

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
The property was reasonably priced and convenient. The staff were very obliging.
Stayed 1 night in Mar 2023