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Quest on Eden

4.0 star property

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Photo gallery for Quest on Eden

Lobby
Desk, laptop workspace, soundproofing, iron/ironing board
View from property
Reception
Full-sized fridge, microwave, oven, stovetop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
52 Eden Crescent, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Spark Arena
    ‪9 min walk‬
  • Auckland City Hospital
    ‪18 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, soundproofing, iron/ironing board

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Studio

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Studio, 1 King Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Studio, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Studio Executive Apartment

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms

  • 78 sq m
  • Sleeps 5
  • 2 Double Beds OR 4 Single Beds

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About this property

Quest on Eden

Hotel in Auckland, steps from University of Auckland
Self parking, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site.
Quest on Eden offers 35 accommodations with washers/dryers and coffee/tea makers. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quest on Eden. During your stay, you're just a quick walk from University of Auckland. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi in some public areas
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from University of Auckland and Auckland High Court
Quest on Eden offers its guests a terrace, multilingual staff, and concierge services. Public spaces have free WiFi. Quest on Eden also features laundry facilities, dry cleaning/laundry services, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Auckland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 15 per person

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8 AM - 4 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Cots (infant beds) are available for NZD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 per person
  • Self-parking fee: NZD 25.00 per day
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 30 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests must contact this property in advance to request the available zipped double beds to be split into 2 single beds, surcharges apply.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Quest on Eden.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Eden
Quest Eden Apartment
Quest Eden Apartment Auckland
Quest Eden Auckland
Quest On Eden Auckland, New Zealand
Quest On Eden Hotel Auckland Central
Quest on Eden Hotel
Quest on Eden Auckland
Quest on Eden Hotel Auckland

Quest on Eden Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 130 out of 326 reviews
Rating 8 - Good. 128 out of 326 reviews
Rating 6 - Okay. 44 out of 326 reviews
Rating 4 - Poor. 10 out of 326 reviews
Rating 2 - Terrible. 14 out of 326 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen and Laundry in unit was very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with amazing views! Staff was great and went above and beyond to make sure we were taken care of.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely gracious and helpful. A comfortable room with a good location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gustaf

Liked: Cleanliness, staff & service, property conditions & facilities
Very well equipped apartment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to spark arena to see a show. Car park really suits a small car (which we have)
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Really helpful staff, but the rooms need a bit of maintenance. I am still waiting for my room bond to be returned to my bank after 10 days??
Stayed 1 night in Oct 2024

8/10 Good

Taina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quite hilly and steep. Would probably appeal to younger fit people but as I am also young in my 60s it was quite hard walking. What did appeal to me was the fair price we paid for accommodation.
Stayed 1 night in Oct 2024

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good position
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

BRETT

Stayed 3 nights in Aug 2024

10/10 Excellent

CARMEN

Liked: Staff & service, amenities, property conditions & facilities
1 night stay - excellent for what we needed!
Stayed 1 night in Aug 2024

6/10 Okay

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First off we have stayed here a few times in the past and it has always been good. Super affordable last minute accommodation and the beds are comfy and clean. Location is amazing. The room was cute but the bathroom was smelly and the carpet in the bedroom area had a damp odour. We had to open the sliding door upon entry to help clear the air in the room. When I checked out, I was told our $200 deposit could take between 8-10 days to clear by the bank which was a surprise to us. I was told that this information was on the form I had signed when I checked in. As it was a late last minute stay in Auckland we didn’t even think to read any fine print on the checking in form. I was just instructed to “put my email address at the top and sign at the bottom”. Lesson learnt. Transparency at check in would be really helpful. On return to our room later that night we were met by the police at the main door who were escorting a young man outside that they had just arrested while another officer was consoling a very upset woman in the foyer. Can’t say we will ever stay at Quest on Eden again :(
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our single night stay.
Stayed 1 night in Aug 2024

8/10 Good

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The recepionist on check in was extremely cordial and recognised me despite a 4 year absence. The room was good except the tv is a total joke. You cannot operate anything as it requires emails and passwords ? There was no instruction manual or office staff at night to ask.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst thing was the parkimg my partner found it difficult
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great! Staff were very helpful!
Stayed 2 nights in Aug 2024

8/10 Good

Shayle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, was clean, had everything we needed and would recommend. The receptionist Augustina provided excellent customer service too.
Stayed 2 nights in Aug 2024

8/10 Good

andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows too hard
Stayed 2 nights in Aug 2024

10/10 Excellent

Foketi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms. Security was good too
Stayed 3 nights in May 2024

10/10 Excellent

James

Stayed 1 night in May 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in May 2024