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Quest Ponsonby

4.5 star property

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Photo gallery for Quest Ponsonby

Front of property – evening/night
Balcony
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
68 Ponsonby Road, Auckland, 1011
  • SkyCity Casino
    ‪4 min drive‬
  • Eden Park
    ‪4 min drive‬
  • Sky Tower
    ‪4 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Microwave, coffee/tea maker, electric kettle

Apartment, 1 Bedroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Microwave, coffee/tea maker, electric kettle

Apartment, 2 Bedrooms

  • 90 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property

Abstract Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (403)
The price is €62
for 1 room
includes taxes & fees
1 May - 2 May
Abstract Hotel

About this property

Quest Ponsonby

Luxury hotel in Auckland
Self parking and dry cleaning are available at this smoke-free hotel.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quest Ponsonby. During your stay, you're just a quick walk from Ponsonby Road. Features include dry cleaning service and self-parking (surcharge).
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • 14 minutes by foot from Queen Street Shopping District and a 4-minute drive from Sky Tower
As a guest of Quest Ponsonby, you'll find dry cleaning/laundry services and a lift. The front desk is open around the clock. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Secured, covered parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
The front desk at this property is open daily from 7:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 268 out of 732 reviews
Rating 8 - Good. 284 out of 732 reviews
Rating 6 - Okay. 107 out of 732 reviews
Rating 4 - Poor. 43 out of 732 reviews
Rating 2 - Terrible. 30 out of 732 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy room and fantastic shower. Bed was comfortable. Very nice pillows.
Stayed 1 night in Jan 2025

6/10 Okay

Dennis, Kaipara Flats

Stayed here a lot. It was a bit average this time, with room placement and tidiness of the room.
Stayed 2 nights in Jan 2025

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in the heart of ponsonby
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

Quest, always nice great value. Awfully check in experience, demanding receptionists.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Excellent stay in the heart of Auckland! Walking distance to many restaurants, bars, cafes. Just a 15 minute drive to the beach and 20 minutes to Auckland airport! The staff was very accommodating and allowed us to store some of our luggage after checkout before we headed to the airport. Great place to stay!
Stayed 1 night in Dec 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 4 nights in Dec 2024

6/10 Okay

Gaelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities
Choice
Stayed 3 nights in Dec 2024

8/10 Good

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place have stayed twice and enjoyed it
Stayed 1 night in Dec 2024

8/10 Good

Ninakaye, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy check in and nice clean room
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our stay at the Quest Ponsonby because it is very close to family. We can walk most places we want. The staff are caring and reliable.
Stayed 4 nights in Nov 2024

8/10 Good

Daanesh

Stayed 1 night in Nov 2024

6/10 Okay

Mattin

Business traveller
Stayed 3 nights in Sep 2024

6/10 Okay

Shaw-Leslie, Richmond

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated rooms that aren't set up properly. Needs a refresh pronto
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Toni

Stayed 1 night in Oct 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in Ponsonby then this is an ideal location. If you have a car then I would recommend booking as early as possible to get a spot.
Stayed 1 night in Nov 2024

8/10 Good

eliot

Liked: Staff & service
Disliked: Cleanliness

In A Pinch..

Stayed 1 night in Nov 2024

8/10 Good

Dennis, Kaipara Flats

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Find it so convenient with everything in easy walk, rooms comfortable, clean, and well equipped.
Stayed 2 nights in Nov 2024

6/10 Okay

Ange

Business traveller
Liked: Amenities
Disliked: Staff & service
Always use the quest for business accom but they are a nightmare to get hold of
Stayed 1 night in Oct 2024

8/10 Good

Megan, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service
Our stay was great for what we needed, it was very cheap and it was clean and a good location. Car parking on site is very secure however tight in a large vehicle. The room did not have a window you could see out as there were privacy shutters so we kept the blinds shut, okay for one night but maybe not any longer. Staff were great. It is a solid 3 star hotel in my opinion and a good budget option.
Stayed 1 night in Sep 2024