The Hotel Britomart

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Hotel Britomart

Lobby
Poraenui Suite King | Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
Breakfast, lunch, dinner served; local cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Queen Street Shopping District
    ‪3 min walk‬
  • Queens Wharf
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪4 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

City View Room King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Takutai View Room King

  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Laneway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Galway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Poraenui Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Hohi Suite King

  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Waitemata View Room King

  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Interconnecting Guest Rooms King

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

The Hotel Britomart

Luxury Auckland hotel in Auckland Central Business District with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at The Hotel Britomart. During your stay, you're just a quick walk from Auckland Ferry Terminal. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Kingi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queens Wharf and 4 minutes on foot from Auckland Ferry Terminal
The Hotel Britomart offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Kingi – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Daily Bread – On-site coffee shop. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 394 reviews" "
Rating 8 - Good. 40 out of 394 reviews" "
Rating 6 - Okay. 12 out of 394 reviews" "
Rating 4 - Poor. 8 out of 394 reviews" "
Rating 2 - Terrible. 7 out of 394 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Stayed 2 nights in Oct 2024

10/10 Excellent

Amreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Right in the middle of all the good food and shopping. The hotel itself has great service and fantastic amenities. 10/10 will stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Erin E

Stayed 2 nights in Oct 2024

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are better options
Very difficult to find with poor signage. Room was small despite being expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Margo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, beautifully appointed space with fantastic amenities - feels like a special place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Tsangse

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many restaurants. Friendly staff.
Stayed 28 nights in Sep 2024

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Allannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my time at the hotel britomart! start were very helpful in terms of assistance prior to and during check-in. The hotel was beautiful, tidy and aesthetically pleasing. We paid for valet parking which was super helpful in terms or parkng options. Well worth the stay. we’ll be back. :)
Stayed 1 night in Oct 2024

10/10 Excellent

Tsangse

Stayed 4 nights in Sep 2024

10/10 Excellent

Rachel

Stayed 3 nights in Sep 2024

10/10 Excellent

JERRAM

Another fantastic stay at The Britomart hotel! Amazing service , so comfortable and awesome location … we’ll be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

N L

Stayed 2 nights in Sep 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s perfect for a long stay or an overnight occasion. Totally wonderful experience
Stayed 1 night in Sep 2024

10/10 Excellent

Baris

Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca, Auckland Central

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in AKL
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynatra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail and thoughtfulness in every interaction (both tangible and intangible) were incredible. A luxury experience through and through
Stayed 1 night in Sep 2024

2/10 Terrible

Alexia Sandano

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and friendly! One of our favourite hotels in Auckland CBD.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for another lovely stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay - everything about the hotel was elegant and intimate. It was central, very quiet and the beds were so comfy. Highly recommend!
Stayed 1 night in Aug 2024