Aiden Austin City Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aiden Austin City Hotel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Explore the area

Map
2200 S I H 35, Austin, TX, 78704
  • St. Edward's University
    18 min walk
  • South Congress Avenue
    19 min walk
  • Lady Bird Lake
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Single Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Aiden Austin City Hotel offers 158 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Aiden Austin City Hotel. During your stay, you'll be within walking distance of Lady Bird Lake. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests love the bar and breakfast
  • Just a 4-minute drive from Lady Bird Lake and 5 minutes from Governor's Mansion
  • Pets welcome for a fee
Aiden Austin City Hotel offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Machi Sushi – On-site sushi bar. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (7,200 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1029 out of 1552 reviews" "
Rating 8 - Good. 325 out of 1552 reviews" "
Rating 6 - Okay. 114 out of 1552 reviews" "
Rating 4 - Poor. 38 out of 1552 reviews" "
Rating 2 - Terrible. 46 out of 1552 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the rooms and the restaurant they have in the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The building is old but has been fully refurbished inside in a cheerful quirky style featuring Austin musicians. The staff were helpful and enthusiastic, the room was well equipped, and the breakfast was adequate. (I am not a fan of biscuits and gravy). The new restaurant within the hotel- Machi Sushi - is excellent. I often eat sushi, and think that the sushi here is among the best that I have had.
Stayed 2 nights in Aug 2024

8/10 Good

Vincent

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The pool area is nice set up
Stayed 2 nights in Jul 2024

10/10 Excellent

ivory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute austin hipster spot and close by everything!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff was fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Samara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were absolutely happy with our stay here. The front desk personal was very friendly, and double checked that everything we needed was in our room with a courtesy call. I appreciated that it was clean and bug free in the room, as we took a gamble with some reviews mentioning cockroaches. Not one in sight!!! Also, the breakfast had tons of options for us and our kids. We really enjoyed our stay and would definitely come back!
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kirstin

Travelled with family
Liked: Amenities
Property design and artistic decors.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right by the freeway so easy to navigate wherever we drove. It was quiet, clean, and the breakfast had good selection. The pool has a cute vibe.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

deborah

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Yummy breakfast, comfort beds, and great location.
Stayed 3 nights in Aug 2024

8/10 Good

Ruby

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Divya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and quick check in. Clean room with fun accents - it’s a dressed up and clean Best Western but still Best Western vibes. Breakfast was ok. Good but needed more healthy options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place to stay! Rooms were clean, beds were nice, pool area is absolutely awesome, hot tub is closed for renovations. Great morning breakfast too!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would've been perfect had it not been for...
The stay was great except for two things- strong smell in both rooms and a large roach in one of the rooms. We reported the roach. We weren't offered another room unfortunately, but that was the only one incident during our stay, which makes us wonder if it was brought from outside cause it was crawling out of the goodie bag the front desk gave us.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. From the amazing staff to the comfortable beds. I really can only say great things about this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill spot, pool was nice n clean and actually deep
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean close to places.
Stayed 1 night in Aug 2024

10/10 Excellent

Yessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Was super clean, my children loved the swimming pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024