citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Property amenity
Outdoor pool
Point of interest
2 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Gym

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Texas State Capitol
    ‪10 min walk‬
  • Austin Convention Center
    ‪15 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Austin Downtown

Hotel with bars, steps from Sixth Street
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
CitizenM Austin Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Sixth Street and 15 minutes on foot from Austin Convention Center
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – On-site bar. Open daily.
CloudM – On-site rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1001 out of 1448 reviews
Rating 8 - Good. 219 out of 1448 reviews
Rating 6 - Okay. 103 out of 1448 reviews
Rating 4 - Poor. 57 out of 1448 reviews
Rating 2 - Terrible. 68 out of 1448 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kassondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but nice, the bed is comfortable and huge. Parking is not convenient and can get pricey if you want to go in and out. Its cheaper to leave your car and uber around.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, new, good location.
Stayed 3 nights in Dec 2024

8/10 Good

Eastin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but small rooms for sure
Stayed 2 nights in Dec 2024

10/10 Excellent

Larissa

Stayed 3 nights in Nov 2024

2/10 Terrible

Seyed Ali

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location and friendly staff. Parking isn't included but I feel like getting parking through spothero was worth the location of the hotel. Super comfy beds and pillows! Would definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small with space used highly efficiently. You check yourself in and out. There are funky lights and interesting art all around. It sort of feels like capitalism trying to put on a human face but not quite pulling it off
Stayed 4 nights in Dec 2024

10/10 Excellent

Shana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great! The rooms are small but very cute and the way they manage the layout to fit all the things needed into such a small space is impressive. It was like a futuristic pod. I like how you can control everything with the little iPad - lights, colored mood lights, temperature, shades, TV etc. The best part is how dark it is with the shades down - perfect for great sleep. If I had to criticize a few things it would be 1. no coffee maker. I know this is becoming more common and I understand it's a lot for a hotel to stock and maintain every room with coffee. BUT usually you can ask for a coffee maker at the front dest if you are a person who really needs one first thing. I even saw the perfect spot to keep a very small one under the sink. They said no - nothing to lend me just for my room just during my stay. 2. Poor communication. Pool was closed which was annoying and no way to know. I went up to the top floor and through the door outside and the gate was padlocked. No sign that said something like "we apologize but the pool is closed because...." Just a padlock. Had to go back to my room and call the front desk and all they said is it's closed. So if the pool is important to you, check first if it'll be open during your stay because there is some issue with it. Otherwise my room was very clean, (the bar/lobby area a little less so) and the staff friendly. Overall a very nice experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The citizen is in the heart of downtown Austin and is really convenient to go around to places however there’s no parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ebonie

Travelled with partner
Liked: Cleanliness, amenities
Love everything about this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great use of space, small but thoughtfully designed. High end finishes were appreciated - had what looked to be Herman miller lights, hansgrohe shower fixtures etc. Comfy large bed, warm duvet. All around great stay. Clean, high tech, iPad controls were a really nice touch and could easily cast my own Netflix etc to the tv
Stayed 3 nights in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
One night only
Not what I expected. Definitely a one night only hotel, more hostel than hotel. The room was 8’x24’ at best. The king bed spanned the entire width of the room. As I am 6’6” my feet were on the far wall or my head was resting against the headboard. Other issue is that the person sleeping next to the window would have to crawl over the other person to get out of bed.it was very clean and a great location but just not for the two of us.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn't like about this hotel was that it was very noisy even after 1:00 AM.
Stayed 3 nights in Dec 2024

4/10 Poor

Robert S.

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

CORINA

Stayed 3 nights in Nov 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
Didn’t care for the room and shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Shonda

Stayed 2 nights in Nov 2024

8/10 Good

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! However I’d like to recommend to add additional charging ports/usb outlets to the rooms. There is only 1. Overall, great place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Travel
Great concept for the business traveler that isn't spending a lot of time in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024