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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Outdoor pool
2 bars/lounges, rooftop bar
Point of interest
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Paramount Theatre
    ‪3 min walk‬
  • South By Southwest
    ‪3 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

Room | Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Austin Downtown

Hotel with bars, steps from Sixth Street
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
CitizenM Austin Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Steps from Sixth Street and 15 minutes on foot from Austin Convention Center
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – On-site bar. Open daily.
CloudM – On-site rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 954 out of 1359 reviews
Rating 8 - Good. 202 out of 1359 reviews
Rating 6 - Okay. 93 out of 1359 reviews
Rating 4 - Poor. 48 out of 1359 reviews
Rating 2 - Terrible. 62 out of 1359 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too small for my liking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Serban Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 hotel.
Amazing experience and Staff. Super clean hotel, you can control the whole room with an iPad and they have RGB lighting aswell.
Stayed 2 nights in Nov 2024

8/10 Good

Bridget

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
To small
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very artsy. Helpful staff. (The girls on night shift were particularly helpful and accommodating.) The rooms are very small but very clean and modern. It was kind of like tiny houses only tiny hotel living. Comfy bed and pillows. Convenient location for downtown access. If you are a minimalist than this is for you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Fake eyelash and mushy berries
I found a fake eyelash (not mine!) on my towel, there was an obnoxious blinking blue light in the room all night, and I'm pretty sure that he nasty berries they served for breakfast this morning were leftovers from yesterday. Aside from those issues, it was fine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ernesto

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamiko A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cutest, neatest, most modern hotel I’ve stayed in. Such a great experience. I loved it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oshane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced, tiny, but clean
The good news, the hotel was beautifully clean, the location was great, the pool was nice, and the staff was very friendly and helpful. The bad news, the room is smaller than a cruise ship room, and the bathroom offers no privacy. Additionally, the creepy doll that comes with the room disrupted my sleep. The room did not reflect what is pictured on hotels.com. I feel like it was overpriced.
Stayed 2 nights in Nov 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

edward

Liked: Cleanliness, amenities, property conditions & facilities
Easy
Stayed 9 nights in Nov 2024

10/10 Excellent

Loren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky and efficient. Small rooms but exactly what I needed as a solo traveler.
Stayed 2 nights in Nov 2024

10/10 Excellent

JEFF, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
!!
Stayed 1 night in Nov 2024

6/10 Okay

Siobhain

Liked: Cleanliness
Disliked: Staff & service
Teeny tiny rooms. Okay if you’re a solo traveler not for a couple.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 3 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms & hotel are perfect, but breakfast is a D-
I recently stayed at citizenM and was very impressed with the overall hotel. The staff were friendly, attentive, and went above and beyond to ensure a comfortable stay. The room was clean, modern, pretty and well-maintained, and the amenities provided were excellent. However, I was extremely disappointed with the breakfast offering. For the high price charged, the options were shockingly limited. Even budget hotels that offer complimentary breakfast provide a much wider variety of choices. It felt like a missed opportunity to match the excellent service in other areas. I would love to stay here again, but the breakfast experience is something the hotel should seriously reconsider. Expensive doesn’t always mean better, and I hope they improve this aspect in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the concept of the hotel and the location.
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe - liked the tech.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aaron

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M offers an interesting euro minimalist design. They have a good breakfast. The coffee is excellent. I get good sleep in these rooms - they are quiet. I have also stayed at one in Miami. They are vary consistent in design, with the lobby being unique to each locations. But you can count on the cappuccino being consistent at each location. Also fancy the sparking water fountain at the bar.

8/10 Good

SO RA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lower floor is too noisy and there are many homeless people around the accommodation.
Stayed 1 night in Nov 2024