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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Business centre
Lobby
Terrace/patio
Lobby lounge
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • South Congress Avenue
    1 min walk
  • Lady Bird Lake
    5 min walk
  • Palmer Events Center
    11 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    17 min drive

Room options

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Austin Downtown South Congress

Hotel with free breakfast, steps from South Congress Avenue
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Austin Downtown South Congress. During your stay, you're just a quick walk from South Congress Avenue. You'll find features such as a free manager's reception, plus an indoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from South Congress Avenue and 5 minutes on foot from Lady Bird Lake
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 2330 square feet (216 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
SoCo Bar and Bites – This bar only serves dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar and Bites

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
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Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 74 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Derek

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator sucked couch was nasty bathroom was small
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Melo

Stayed 2 nights in Sep 2024

6/10 Okay

Orlando

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The elevator in the parking garage didn't work correctly! Also, The ice making machine was located out side my front door. Looks like they were doing repairs?? It was the first this I saw when entering my room. It was there for both days of my visit. I also had lamps in the room that were not able to turn on??
Stayed 2 nights in Sep 2024

10/10 Excellent

Brook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shawn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The staff was rude and for the cost, it was very disappointing. I was always under the impression the Embassy Suites was on par with other Hilton brands or Marriot. It was closer to a motel 6 type of hotel. Considering the price was comparable to the Marriot and Hyatt in town, this was a very poor choice on our part.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Breakfast was good and the bartenders were great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding!
Stayed 3 nights in Sep 2024

6/10 Okay

Sergio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is our third time staying at the same property with my family. The hotel is well located however, it definitely needs upkeep. The couch in the room and the cabinets have excessive wear on it and there is a musky smell. There were several dead crickets in our room and throughout the property. The garage, cost $50 a night and the elevators are broken and the stairwell smells of urine. The location is excellent, very convenient to get in and out of the city quickly but, it definitely needs upkeep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Itssel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

JOHN

Disliked: Cleanliness, property conditions & facilities
Enjoyed the convenience of breakfast and happy hour on the property. Hated the cricket invasion (I killed seven in the room myself.) Maid service was only available upon request. Return air vent in the bathroom was hanging off the ceiling. This was not the Embassy Suites I remember.
Stayed 4 nights in Sep 2024

6/10 Okay

codzella

Travelled with group
Disliked: Property conditions & facilities
The room was not properly prepared. I asked for extra blankets and pillows and had to call multiple times, hours apart. I was definitely disappointed!
Stayed 1 night in Aug 2024

8/10 Good

Marcus J

Stayed 1 night in Aug 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Ann

Disliked: Cleanliness, property conditions & facilities
Disappointing
I frequently stay at embassy suites. I know and expect their quality. This was NOT one of those times. Parking price was outrageous, which is what you expect in a big city but the garage wasn’t even connected & not monitored. Dogs were everywhere in this hotel, Barking & chasing other dogs, Walking the halls, in the eating area. I don’t hate dogs but I definitely don’t want them all over in my hotel. Super annoying. The food was not up to Embassy standards at all. The drink machine was broken the entire time, less choices than normal- very skimpy. I will not be back to this location,
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Fabric on sofa and chairs worn & frayed. No longer had any support either. Mattress was worn & made springs were creaky.
Stayed 2 nights in Sep 2024

8/10 Good

Rayanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
2nd time staying here. It was good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alma

AC not working and they over charged parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Breakfast is great. Love the rooms. Glad they are pet friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay and we had no issues. Hotel is in walkable distance from restaurants and stores. We had a good time!
Stayed 1 night in Aug 2024

10/10 Excellent

Angel David, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very walkable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sahr

Stayed 3 nights in Aug 2024

6/10 Okay

jay

Travelled with family
1) asked sheets for sofa bed and was being told that the staff will help to set it up, unfortunately hours later, they just left the sheets outside of your room floor. 2)found out the bath soap is out after 1 pump, they had forgot to fill It up. 3) $48 fees for overnight parking, much higher than other hotels in same area.
Stayed 1 night in Sep 2024