Extended Stay America Suites Austin Southwest

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Extended Stay America Suites Austin Southwest

Exterior
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
5100 W Highway 290, Austin, TX, 78735
  • Burger Stadium
    ‪3 min drive‬
  • Barton Square Mall
    ‪5 min drive‬
  • South Congress Avenue
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Austin Southwest

Austin hotel in Oak Hill with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Austin Southwest offers 117 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Austin Southwest. During your stay, you'll be within walking distance of Baylor Scott & White Medical Center - Austin. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • 6 minutes by car from South Congress Avenue and 9 minutes from Sixth Street
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. Extended Stay America Suites Austin Southwest also features a vending machine, coffee/tea in common area, and laundry facilities.

This Austin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Southwest
Extended Stay America Southwest
Extended Stay America Southwest Austin
Extended Stay America Southwest Hotel
Extended Stay America Southwest Hotel Austin
Extended Stay America Austin Southwest Hotel
Austin Extended Stay
Extended Stayamerica Austin Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Extended Stay America Austin Southwest
Extended Stay America Suites Austin Southwest Hotel
Extended Stay America Suites Austin Southwest Austin
Extended Stay America Suites Austin Southwest Hotel Austin

Extended Stay America Suites Austin Southwest Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 1002 reviews" "
Rating 8 - Good. 214 out of 1002 reviews" "
Rating 6 - Okay. 207 out of 1002 reviews" "
Rating 4 - Poor. 173 out of 1002 reviews" "
Rating 2 - Terrible. 209 out of 1002 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Craig

The location was good. Offset a little bit kind of a hideaway.. Kitchenette was good hotel was pretty quiet
Stayed 3 nights in Oct 2024

6/10 Okay

Laura, San Antonio

Travelled with family and small children, Business traveller
Liked: Amenities
I really like the amenities this property had to offer however, there was a very distinctive smell that we did not like, and it was very concerning during our stay It was not a pleasant smell whatsoever
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel originally for four nights and once we checked in after our flight being delayed by eight hours we immediately knew we would be leaving first thing in the morning. The room was moldy, the burners were gross corroded with burnt food, the sheets were dirty with curly hairs embedded deep into them. The bathroom had leftover shower scum and hair in the tub. The room was completely outdated, very small, no dishes or utensils in the room , that was something you had to ask the desk for. The smell in the hallways was enough to load back into the car. Very dissapointed and will not be back. Not to mention the cost for four nights was $1,100 USD - we checked out the next morning and we still have yet to get our money back and it’s been four days. 9/10 I would not recommend. Note to add, we did not even get in the blankets
Stayed 4 nights in Oct 2024

6/10 Okay

Corey, round lake

Stayed 4 nights in Sep 2024

6/10 Okay

Francisco

Location
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Tanya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had questionable people outside all the time. When we got there and checked in one of the maids and her friends came into our room. Not sure what they were trying to do but they used their key and barged in on us. Someone was in the room above us running and jumping around all night long.
Stayed 1 night in Oct 2024

4/10 Poor

Robert, Gainesville

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had to wait 20 minutes to check in for our reservation; no one was at the counter. We had to call the hotel while standing in the lobby. The room was dirty, stinky, and super old. It was supposed to be a non-smoking facility; people were, and not just cigarettes. Free breakfast is a joke. Coffee and just a prepackaged muffin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe. Lean and
Stayed 1 night in Jun 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

JUSTIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. My hotel of choice when in Austin
Stayed 4 nights in Sep 2024

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken needs better maintenance.
Stayed 2 nights in Sep 2024

6/10 Okay

violet

Business traveller
Liked: Cleanliness, staff & service, amenities
I like the Asian lady who checked me in this week and the week before. She's amazing. I saw a roach come out of the tub system.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Krystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michele R

Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Aug 2024

4/10 Poor

suresh

Travelled with family
Disliked: Staff & service, amenities
no sugar or creamers privided for basic coffe abd rude staffs at front desk. not ready to get anything we ask
Stayed 1 night in Sep 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No ice machine , room was ready but made me wait till 3pm because I booked through a 3rd party . Blankets were thin like airplane thin .
Stayed 2 nights in Aug 2024

2/10 Terrible

Elpidio

Disliked: Cleanliness, staff & service, property conditions & facilities
The front office lady was disrespectful and it took over an hour waiting to check out
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Staff & service, amenities
Front desk staff is horrible, pay extra $15 go somewhere else
Stayed 2 nights in Aug 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The gentleman checking me in had the worst attitude. He tried to charge me for a pet and I don’t have a pet. He argued with me about the charge. He wasn’t very friendly. Also the ac unit made a terrible sound all night long. Not the best nights rest. Definitely give this 1 star
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024