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Hilton Garden Inn Austin North

3.0 star property

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Photo gallery for Hilton Garden Inn Austin North

Exterior
Outdoor pool
Lobby
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12400 N Ih 35 Bldg C, Austin, TX, 78753
  • St. David's North Austin Medical Center
    ‪6 min drive‬
  • Domain Northside
    ‪7 min drive‬
  • Q2 Stadium
    ‪7 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One king evolution sofabed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

One king evolution sofabed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility) | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks/Snacks)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks/Snacks)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Aqua View

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Aqua View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Courtyard by Marriott Austin Parmer/Tech Ridge

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1000)
The price is €195
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Courtyard by Marriott Austin Parmer/Tech Ridge

About this property

Hilton Garden Inn Austin North

Hotel with free parking, in the vicinity of St. David's North Austin Medical Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Hilton Garden Inn Austin North offers 117 accommodations with coffee/tea makers and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Austin North. During your stay, you'll be close to St. David's North Austin Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from St. David's North Austin Medical Center and 8 minutes from Museum of Ice Cream
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin North offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2614 square feet (243 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Austin North. Self parking is free.

This 3-star Austin hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 to 16.95 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,614 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 16.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin North
Hilton Garden Inn Hotel Austin North
Hilton Garden Inn Austin North Hotel
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Garden Inn Austin North Hotel Austin
Hilton Garn Inn Austin Hotel
Hilton Garden Austin Austin
Hilton Garden Inn Austin North Hotel
Hilton Garden Inn Austin North Austin
Hilton Garden Inn Austin North Hotel Austin

Hilton Garden Inn Austin North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator didn’t work nor the replacement. Dust on all tables. No new towels by staff. Bed was made & that was it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Business traveller
Good
Stayed 1 night in Nov 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the room had a microwave and there was laundry on site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ladarrius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 5 nights in Nov 2024

10/10 Excellent

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Austin
The staff was excellent. Very friendly and helpful
Stayed 3 nights in Oct 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean & AC worked very well. I just would've preferred a much more up to date Fitness center.
Stayed 1 night in Nov 2024

4/10 Poor

Maranda A

Liked: Cleanliness
Disliked: Staff & service
Was given wrong room and no accommodation said breakfast included and wasnt
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
The shower needed to be cleaned and some of the shower hardware should be replace but everything else was good!
Stayed 2 nights in Nov 2024

8/10 Good

Arturo

Stayed 1 night in Oct 2024

4/10 Poor

Bernhard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do t want to
Stayed 2 nights in Nov 2024

2/10 Terrible

Alysha

Disliked: Property conditions & facilities
The customer service is very rude. I never liked the experience that I went through.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorena

Liked: Amenities
Mattress is very old and bumpy the cleaning personel didn’t even knock they just tried going in @ 10 am thank hod I had the knob on and they weren’t a le to go in.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 things Mattress is old and the top has bumpy things from being old. The cleaning personel didn’t even knock they just tried going in @ 10 am good thing is that I had the knob posted and they were not able to go in.
Stayed 1 night in Nov 2024

10/10 Excellent

Rogelio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all aspects
Stayed 1 night in Nov 2024

10/10 Excellent

Mia

Stayed 4 nights in Oct 2024

10/10 Excellent

patrick

Stayed 7 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was located on the first floor next to the pool and dining area. Wasn't bad very quiet. The shower leaked and made the entire floor wet. Bed was comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Stayed 1 night in Oct 2024

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nature Walkable Area. Less than favorable paid for (comp breakfast)
Stayed 2 nights in Oct 2024

10/10 Excellent

BRENDA, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

Bailey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Vicky

Travelled with family
Noisy
Stayed 1 night in Oct 2024

4/10 Poor

Andre

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Had a four night stay at the property and never had my room cleaned once. On the 2nd day, I went to the front desk to request cleaning of my room and communicated my displeasure. Still, nothing happened. Finally, on the last night, I went to the front desk to get new towels as I was not provided any new towels for my entire stay. Horrendous customer service by the staff at this property.
Stayed 4 nights in Oct 2024