Hotel ZaZa Austin

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VIP Access

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Dates

January 2025

February 2025

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

Bar

Pet-friendly

Spa

Room service

Breakfast available

Explore the area

400 Lavaca St, Austin, TX, 78701

Moody Theater
4 min walk
Sixth Street
6 min walk
Lady Bird Lake
7 min walk
Austin, TX (AUS-Austin-Bergstrom Intl.)
19 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Room (2 King Beds)

37 sq m
City view
Sleeps 4
2 King Beds

Signature Suite

56 sq m
City view
Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Balcony

37 sq m
Sleeps 3
1 King Bed

Premium Room, 1 King Bed

33 sq m
City view
Sleeps 3
1 King Bed

Premium Suite, 1 King Bed, Balcony

56 sq m
City view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed

33 sq m
City view
Sleeps 3
1 King Bed

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Luxury Austin hotel in Downtown Austin with a full-service spa

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request

Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open selected days.

Our customers tell us that they can't get enough of the pool at Hotel ZaZa Austin. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.

Free WiFi
Enjoy a bite to eat at Group Therapy, a diner with pool views
Cooked-to-order breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the outdoor pool
Indulge with Swedish massages at the spa
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests have great things to say about the pool and the location
Just a 4-minute walk from Moody Theater and 6 minutes on foot from Sixth Street
Pets welcome for a fee

Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. The luxury Hotel ZaZa Austin also features a rooftop terrace, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4.5-star Austin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.

Group Therapy – This poolside diner serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
2 bars/lounges
A poolside bar
A restaurant
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Group Therapy

Things to do

24-hour gym
Full-service spa
Outdoor pool

Family friendly

Free cot
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Turndown service

Business services

20 meeting rooms
24-hour business centre
8,500 square feet of conference space

Outdoors

Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

3 treatment rooms
Couples treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Prenatal massages
Spa open select days
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways (91 centimetre high)
Lever door handles
Lift (122 centimetre wide door)
Pool hoist on site
Portable shower seat
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (91 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Hydromassage showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with cable channels
IPod dock

Food and drink

Champagne service
Late-night room service
Minibar
Restaurant dining guides
Wet bar

Air conditioning (climate-controlled)
Desk
Desk chair
Electrical adapters
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 100 per accommodation, per stay

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 100.0 per stay.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
Valet parking fee: USD 59 per night (in/out privileges)
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open on 30 March and close on 02 April.
Pool access available from 9:00 AM to 8:00 PM
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel ZaZa Austin Hotel

Hotel ZaZa Austin Austin

Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Cortney

Travelled with group

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Keri

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

Lane

22 Sept 2024

Stayed 5 nights in Aug 2024

6/10 Okay

Vicsandra

22 Sept 2024

Room was dark and bathroom floor was dirty.

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great smaller scale property. Rooms were very clean and well decorated. Bed was comfortable. Bathroom, shower was great. Pool area was awesome, not too crowded, good drinks and food. Food and drink expensive, but to be expected.

Stayed 2 nights in Sep 2024

10/10 Excellent

Tamatha

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Demetrius

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Aug 2024

6/10 Okay

Tracie

Travelled with family

15 Sept 2024

Liked: Cleanliness

Disliked: Room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay! Loved the ambience, decor, beds were super comfy and rooms very spacious. Tanner was so helpful and made our shuttle rides super fun!

Stayed 2 nights in Sep 2024

10/10 Excellent

Nonye

15 Sept 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Central Texas

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay. Nothing wrong with it at all. Not my favorite but yea I would go back.

Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra, Cypress

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only issue was at check-in, my credit card was run for $100 for incidentals. No big deal, right? Apparently, if you book with Expedia, if they just add and run your card for the incidentals, it says your card is declined. Worth noting: Card wasn’t damaged, had plenty of credit available, and there wasn’t a fraud concern. I had to pull my card up on my credit card app and prove the charge had been accepted and was pending for them to realize the issue was on their end. The host then explained this happens when you book and pay with Expedia. A small thing, but mortifying, because the whole lobby could hear I might be a deadbeat with a non working card - but I wasn’t. Other than that embarrassing situation, the lobby is lovely, hotel smelled great walking in, valets are attentive, staff are kind and otherwise knowledgeable, rooms are spacious, clean, with just the amenities you need, nothing you don’t. Beds were surprisingly comfortable, thought I brought my own pillow because I am personally not a fan of the highly squishable, faux-down-feather style pillows. If you’re not a fan of those either - bring your own pillow because the room has like, 6 of them, but they’re all the same style. Overall, a very nice hotel; reminds me a little of the vibe at the Cosmopolitan in Las Vegas. Elegant but funky, Cool, eclectic, maybe a little naughty? A great stay & only two blocks from the Moody Center; aka: Austin City Limits.

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron, Overland Park

11 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Business traveller, Travelled with partner

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and unique hotel in downtown Austin. They provided us with a glass of wine when we got there. Our room had a medium sized bottle of wine, cold water and a Moon Pie which was nice. They provide fresh coffee and tea with different milk options in the mornings. Our room was clean and beds were comfortable. Only Con is that Valet parking is $60.

Stayed 1 night in Sep 2024

10/10 Excellent

Seth

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time and will be staying here again soon

Stayed 1 night in Sep 2024

10/10 Excellent

Judimar

8 Sept 2024

Liked: Cleanliness, property conditions & facilities

Great hotel and the pool is really nice with bar services. My recommendations could be improve customer service in the bar and restaurant area.

Stayed 3 nights in Aug 2024

10/10 Excellent

Kurt

Business traveller

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

kelly

Travelled with partner

5 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Great water pressure in the shower! Tap water had a strong chlorine taste so we grabbed water bottles from the gym. Would have been nice to make these water bottle more available. Cookies in the lobby and coffee by the elevator were nice luxuries

Stayed 2 nights in Sep 2024

10/10 Excellent

John

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, amenities, and wonderful room.

Stayed 2 nights in Aug 2024

10/10 Excellent

Kurt

3 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

molly

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing.

Stayed 2 nights in Aug 2024

10/10 Excellent

Staci

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for our 28th AIP on checking ing front desk sent up Prosecco & Topo Chico. Came by in evening to ask if we needed more towels and water. Lovely. Courtesy vehicle ride a plus!! Love ZaZa!

Stayed 2 nights in Aug 2024

10/10 Excellent

Candace

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! So beautiful and great location. We loved all nice treats that were brought up to our room at night! I will definitely be returning again soon!