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Sonesta Simply Suites Austin The Domain Area

2.0 star property

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Photo gallery for Sonesta Simply Suites Austin The Domain Area

Fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, desk, laptop workspace
BBQ/picnic Area
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
9701 Stonelake Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪17 min walk‬
  • Domain Northside
    ‪5 min drive‬
  • Museum of Ice Cream
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Austin The Domain Area

Hotel with a 24-hour health club, near Arboretum at Great Hills Mall
A 24-hour health club, a 24-hour business centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Austin The Domain Area offers 125 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Austin The Domain Area. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Arboretum at Great Hills Mall and 12 minutes from University of Texas at Austin
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour health club, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Austin The Domain Area. For a fee, parking is available.

This Austin hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (124 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (113 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Arboretum-Northwest
Candlewood Suites Arboretum-Northwest Aparthotel
Candlewood Suites Arboretum-Northwest Aparthotel Austin
Candlewood Suites Austin Arboretum-Northwest
Austin Candlewood Suites
Candlewood Suites Austin Arboretum-Northwest Aparthotel
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Suites Austin Arboretum Northwest
Candlewood Suites Arboretumwe
Sonesta Simply Suites Austin Arboretum
Candlewood Suites Austin Arboretum Northwest
Sonesta Simply Suites Austin The Domain Area Hotel
Sonesta Simply Suites Austin The Domain Area Austin
Sonesta Simply Suites Austin The Domain Area Hotel Austin

Sonesta Simply Suites Austin The Domain Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 359 out of 794 reviews
Rating 8 - Good. 246 out of 794 reviews
Rating 6 - Okay. 108 out of 794 reviews
Rating 4 - Poor. 49 out of 794 reviews
Rating 2 - Terrible. 32 out of 794 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JoAnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Karina, plano

Business traveller
Liked: Cleanliness, staff & service
It's a sub-par property. The room had a lingering smell of cigarettes even though I was in a non-smoking room. Otherwise, nothing special. If you're just going to be in and out for a day or two, it's fine. There is no breakfast or anything, but there are some places nearby.
Stayed 2 nights in Nov 2024

8/10 Good

Patrice

Stayed 2 nights in Oct 2024

6/10 Okay

Brooke, Wilmington

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff here is so kind and friendly. However, my room made me sick. I had to keep the window open and then fan in the bathroom on. The rugs were "Moist" and the after sleeping overnight, I would wake up with raging headaches that would go away as soon as I left within 10 minutes. The dishwasher had dirty dishes in it. I feel horrible leaving this review as the staff was SO nice and helpful. This hotel needs a remodel. The elevators always smelled like someone was smoking weed IN the elevators and it was smoky.
Stayed 5 nights in Nov 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin reunion trip
I had a great room on the third floor, in the corner so I was shielded from other rooms' noise for the most part. Matt was great, very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mini kitchen is a nice perk, stocked with cookware and other essentials. There is a lending area with items like a blender. A BBQ area is also provided. Bed was comfy and the room was clean. The AC and full size fridge were kind of loud at night, but the area is relatively quiet. Very pet friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kip, Chesapeake Beach

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property looked old on the inside. the handle on the bath tub was loose. There was a burn in the carpet. I didn't see a cleaning person one time. The gym equipment was dirty. The remote for the TV in the room didn't work. The caulk job in the rooms bathroom looked like a 2 year old did it. There was an abandoned card in the paring lot that said if not picked up by 10/14 it will be towed and it was 10/24.
Stayed 5 nights in Oct 2024

4/10 Poor

OSCAR

Stayed 1 night in Oct 2024

8/10 Good

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Eduardo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expect to be charged a $100 security deposit upon checking in. Room was remodeled heavily and could see all repairs on the walls, ceilings, and floors etc. I didn’t even bother to report anything I only stay one night. Just made sure to take pictures of everything just in case they tried to keep the $100 deposit, that I was forced to adhere.
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonesta is SUPERB
This was my first stay at a Sonesta property. Everyone made my stay so enjoyable. Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Domain Stay
It was a nice area to stay shops and restaurants close by movie theater across the street
Stayed 2 nights in Oct 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jagveer

Stayed 7 nights in Sep 2024

10/10 Excellent

jagveer

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Very good room for the money. All amenities. Fast check in.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
AC in room worked very well and room was nicely appointed. Elevators were a bit wonky.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on the ceiling and wall. Asked front desk for a full refund and was told to get with hotels.com
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This seemed like an older hotel. Unfortunately our room seemed to have some water damage in the ceiling that appeared moldly.
Stayed 1 night in Aug 2024