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Staybridge Suites Austin NW by IHG

3.0 star property

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Photo gallery for Staybridge Suites Austin NW by IHG

Property amenity
Free daily buffet breakfast
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
13087 Research Blvd., Austin, TX, 78750
  • Main Event Entertainment
    ‪11 min walk‬
  • Austin Aquarium
    ‪2 min drive‬
  • Lakeline Mall
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom | Combined shower/bathtub, free toiletries, towels

Suite, 2 Bedrooms, Kitchen

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Kitchen

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Bedrooms, Kitchen

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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4.5 out of 5, Wonderful, (997)
The price is €148
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includes taxes & fees
8 Mar - 9 Mar
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About this property

Staybridge Suites Austin NW by IHG

Austin hotel in Pond Springs with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include conference space, dry cleaning and laundry facilities. Limited housekeeping is available.
Staybridge Suites Austin NW by IHG offers 80 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Austin NW by IHG. During your stay, you'll be within walking distance of Main Event Entertainment. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Lake Travis and 9 minutes from H-E-B Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Staybridge Suites Austin NW by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 840 square feet (76 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Staybridge Suites Austin NW by IHG. Self parking is free.

This 3-star Austin hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 840 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW by IHG Hotel
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW by IHG Austin
Staybridge Suites Austin NW by IHG Hotel Austin

Staybridge Suites Austin NW by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 923 reviews
Rating 8 - Good. 203 out of 923 reviews
Rating 6 - Okay. 74 out of 923 reviews
Rating 4 - Poor. 41 out of 923 reviews
Rating 2 - Terrible. 45 out of 923 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ananda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!!
Stayed 7 nights in Nov 2024

8/10 Good

Tyson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Didn’t receive the room I originally booked through Expedia, but hotel did their best to still accommodate us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmina

Stayed 2 nights in Nov 2024

8/10 Good

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great Breakfast. Staff extremely friendly. Room keys would frequently discharge. A bit noisy next to the freeway. Also easy to hear your neighbors through thin walls. Overall enjoyed my stay.
Stayed 6 nights in Oct 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Suzanne

Travelled with family
Liked: Room comfort
THE GOOD AND THE BAD
Expected a little better located room for our stay of 12 nights. Was allocated Room 208 on 2nd floor opposite the lifts and right above the pool area. Quite a few nights we were awoken from our sleep by people congregating outside the lift to chat before departing to their rooms. The pool (we got advised by Ashton) can be used till 11pm and after that there is no time limit for people to sit out there. Once again we had extremely rowdy people on the big College football/F1 weekend who paid no heed to the request to quieten down and consider others. The beds and bedding were very comfortable and it was handy having a small kitchenette with full sized fridge, microwave, 2 electric hotplates and some saucepans and frypans etc. The shower water was hot and strong so they were plusses. Our room was definitely showing its age and each time my husband entered he would cough incessantly. There was also a bad water leak each time the unit above used their shower, this was evident by the constant dripping and the wet patch on the walls and floor. Although we are returning to Austin next year I think we will find alternate accommodation.
Stayed 12 nights in Oct 2024

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value very nice have paid more and.gotten less highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for an extended petiod of time. But some small details is the reason why I couldn't give it a perfect score. During the 8 nights we stayed, our room keys stopped working 4 different times. This was inconvenient and caused us to have to visit the front desk to have it resolved and then go all the way back up to our room. The rooms could use a bit of an update, particularly the shower. It was quite dated and had areas in the grout that had light mildew. Other than that, the rooms were comfortable, safe, overall clean, and quiet. Upon checking in, we were assigned a room that was already occupied with another guest. Luckily the room keys didn't work. Otherwise that could have been an awkward situation for both us and the guest already there. The situation was handled swiftly by the manager and she was quite apologetic for the oversight. Don't get me wrong, I would stay here again simply because the staff were so wonderful and attentive. We also found the location to be convenient. But those small details should be taken care of.
Stayed 9 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need.
Stayed 7 nights in Oct 2024

8/10 Good

Ellen Ann

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, clean updated and great kitchen area, and dog friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and did an excellent job from checking through checkout. I greatly appreciate everyone’s mannerisms and dedication to their job.
Stayed 1 night in Oct 2024

10/10 Excellent

Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Vanessa

Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont think ive ever been treated so bad in my life, ever.
Stayed 1 night in Sep 2024

2/10 Terrible

Carrie Whitney

Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff were wonderful
The room and staff were wonderful. Very helpful with extra supplies and restaurant suggestions. Rebekah at the front desk was amazing. Thank you for a wonderful time!
Stayed 2 nights in Aug 2024

8/10 Good

Deb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for me. There was very little hot water for shower - just lukewarm.
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad customer
The stay became insecure due to my truck and two other vehicles the same night were vandalized and the hotel did not do anything about it and had no security guards on the premises that sucks. I will never stay at this hotel again
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
My daughter and I stayed here for a weekend getaway. The room was clean and comfortable. The location was convenient for everything we wanted to do. Staff was friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff listened to our needs and they fulfilled all of them. Good staff, however not always readily available.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved my stay here. Clean, didn’t have to look around for housekeepers. Complimentary breakfast and lunch. You have to wash they have free laundry. The best stay I’ve been too in the last week
Stayed 5 nights in Jul 2024