Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Free daily buffet breakfast
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Business centre

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Domain Northside
    ‪5 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel with free breakfast, near Arboretum at Great Hills Mall
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and a hairdryer. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru By Hilton Austin NW Arboretum, TX. During your stay, you'll be close to Arboretum at Great Hills Mall. Enjoy features like free self-parking, plus a gym and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Arboretum at Great Hills Mall and 8 minutes from Lake Austin
  • Dogs welcome for a fee
There's an onsite business centre. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 424 out of 571 reviews
Rating 8 - Good. 91 out of 571 reviews
Rating 6 - Okay. 31 out of 571 reviews
Rating 4 - Poor. 12 out of 571 reviews
Rating 2 - Terrible. 13 out of 571 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Ines

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the service was excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean and Conveniently located.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The person who checked me in was super nice and quick. Really appreciated it!
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean , good location. Accessibility to area eateries and shopping. Very nice friendly staff.
Stayed 9 nights in Nov 2024

10/10 Excellent

William, dripping springs

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

8/10 Good

Morgana

Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tralaena, Kent

Stayed 2 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 2 nights in Oct 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The rooms were big a lot of space.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alain

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

YiYuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024