Mercure Avignon Gare TGV

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Avignon Gare TGV

Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Exterior
Meeting facility
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
2 rue Mère Térésa, Avignon, Provence - Alpes - Cote d'Azur, 84000
  • Rue de la Republique
    7 min drive
  • Avignon Festival
    7 min drive
  • Collection Lambert
    11 min drive
  • Avignon (AVN-Caumont)
    18 min drive

Room options

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Classic Room, Multiple Beds, Balcony

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Mercure Avignon Gare TGV

Family-friendly hotel with full-service spa and 24-hour fitness centre
This hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Avignon Gare TGV offers 113 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mercure Avignon Gare TGV. During your stay, you'll be close to Avignon Festival. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Regional cuisine while dining at LES GUSTAVES
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute drive from Pont Saint-Bénézet and 6 minutes from Musée du Petit Palais
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Avignon Gare TGV offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 3832 square feet (356 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and an arcade/games room are also featured at the family-friendly Mercure Avignon Gare TGV. Free self parking is available. A complete renovation of Mercure Avignon Gare TGV was completed in February 2021.

Smoking is allowed in designated areas at this 4-star Avignon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
LES GUSTAVES – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LES GUSTAVES

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,832 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV Hotel
Mercure Avignon Gare TGV Avignon
Mercure Avignon Gare TGV Hotel Avignon

Mercure Avignon Gare TGV Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 257 out of 682 reviews" "
Rating 8 - Good. 275 out of 682 reviews" "
Rating 6 - Okay. 106 out of 682 reviews" "
Rating 4 - Poor. 30 out of 682 reviews" "
Rating 2 - Terrible. 14 out of 682 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024

6/10 Okay

Chengyan

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Frederique

Stayed 1 night in Jun 2024

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Fine place to stay if you are taking the TGV the next day and want to be within walking distance of the station
Stayed 1 night in Jun 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to railway station. Friendly staff with good english.
Stayed 1 night in May 2024

10/10 Excellent

Julie, South Wales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to Avignon Gare TGV. Staff was very helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Great, convenient and solid service.
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We slept well, comfortable beds, quiet, and dark. Restaurant was good.
Stayed 1 night in May 2024

10/10 Excellent

Clifford

Stayed 1 night in May 2024

10/10 Excellent

Jun-chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Stayed 1 night in Mar 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay was great.
Clean and tidy and new hotel close to TGV. breakfast looked good bu at 19 Euro rather high. Easy to drive to.
Stayed 1 night in Oct 2023

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay here, no complaints. Internet seemed fast.
Stayed 5 nights in Nov 2023

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 1 night in Sep 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel; the AC struggled with the high temperatures.
Stayed 1 night in Sep 2023

10/10 Excellent

Gennady, West Nyack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night because of proximity to TGV. Hotel is modern, very clean, staff is attentive and polite. Highly recommend if you need to be close to the train station.
Stayed 1 night in Oct 2023

10/10 Excellent

Hanjo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Cozy, Especially I liked the 11kw/hr EV Charging facility!
Stayed 1 night in Oct 2023

10/10 Excellent

Robert, Mount Pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean and updated. Especially loved the number of outlet’s available which may be minor but is a problem when you only have a few and not able to charge phone at bedside
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ALED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 2 nights in Sep 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2023

10/10 Excellent

DENISE, Redondo Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel to be close to the train station for an early morning train but we were pleasantly surprised at how modern, eclectic and comfortable it was. The room had a unique layout but it worked and had plenty of space for stuff and was very comfortable. The restaurant was a lifesaver since no restaurants nearby were open for dinner on a Monday night and we didn't want to go into the main part of the city because of a festival that drew traffic and crowds on a sweltering summer day. The pool was lovely and lots of shade options. Great stay!