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Casa Hotel Arte Bacalar - Kayaks & Bikes

3.0 star property

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Photo gallery for Casa Hotel Arte Bacalar - Kayaks & Bikes

Kayaking
Fridge, microwave, oven, cookware/dishes/utensils
Exterior
Free minibar items, iron/ironing board, free WiFi, bed sheets
Free minibar items, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Kitchen
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Av 5 calle 38, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪4 min walk‬
  • Fort of San Felipe
    ‪14 min walk‬
  • Municipal Spa of Bacalar
    ‪4 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪51 min drive‬

Room options

View all photos for Comfort Bungalow, 1 Bedroom, Kitchen, Garden View

Free minibar items, iron/ironing board, free WiFi, bed sheets

Comfort Bungalow, 1 Bedroom, Kitchen, Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Bungalow, 1 Double Bed, Kitchenette

Free minibar items, iron/ironing board, free WiFi, bed sheets

Classic Bungalow, 1 Double Bed, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Bungalow, Multiple Beds, Kitchen, Garden View

Free minibar items, iron/ironing board, free WiFi, bed sheets

Family Bungalow, Multiple Beds, Kitchen, Garden View

  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

Similar properties

Front of property

Hotel Luna and Studios 23 Bacalar - Free Bike Rental

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (44)
The price is €38
for 1 room
includes taxes & fees
21 May - 22 May
Hotel Luna and Studios 23 Bacalar - Free Bike Rental

About this property

Casa Hotel Arte Bacalar - Kayaks & Bikes

Hotel with free breakfast, a short walk to Laguna Bacalar Ecological Park
Spa services, free use of bicycles and a 24-hour front desk are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Housekeeping is available once per stay.
Casa Hotel Arte Bacalar - Kayaks & Bikes offers 12 air-conditioned accommodations with minibars (stocked with some free items) and a hairdryer. Rooms open to balconies or patios. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and kitchenware and utensils.

Bathrooms include a bath and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Casa Hotel Arte Bacalar - Kayaks & Bikes, you're just a quick walk from Laguna Bacalar Ecological Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include a terrace
  • On-site recreation includes complimentary bicycles, kayaking and hiking/biking trails
  • Just a 4-minute walk from Laguna Bacalar Ecological Park and 6 minutes on foot from Lake Bacalar
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Spa services, a terrace, and a garden are also featured at Casa Hotel Arte Bacalar - Kayaks & Bikes. Free self parking is available.
Guests are served a free self-service breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle shuttle
  • Bicycle tours
  • Free bicycle rentals
  • Hiking/biking trails
  • Kayaking

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Free minibar (limited items)
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per stay (maximum MXN 900 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per stay (maximum MXN900 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel
Casa Hotel Arte Bacalar - Kayaks & Bikes Bacalar
Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel Bacalar

Casa Hotel Arte Bacalar - Kayaks & Bikes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Missing amenities, slow communication

Booked the family room with 3 beds, only provided one towel (when requested more that evening, did not receive until next morning after several more requests). Hair dryer was also not provided until the next morning after being requested the evening before. Host said they couldn’t read the entire message in the hotels.com app, and the WhatsApp number provided by hotels.com was incorrect. Beds in same room as kitchen. Mold in bathroom. No microwave (says there is one in the listing). No kitchen towel. Listing says it includes a night tour, which we were not given. We were offered a 2 hour use of kayaks (at a different location 5 minutes away) after 930 AM the next morning, which unfortunately we couldn’t do due to wind.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Luz

Liked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Should have left early

If you are booking on a budget, take your expectations and lower them again. This property appears nicer on the pics than in person. The breakfast is pre packaged croissants and a fruit bowl placed in your room. We had to text the property everytime we wanted to shower with hot water and often it was like warm - maybe for eco friendly reasons? The power went out for several hours one day and we were told it was all around town, which it was not. We did not have blankets the first night, but once we asked, Claudia (who was wonderful and helpful) quickly brought them. The property is not far from a section of the lagoon, but it is not very close to the center of town or the area of the lagoon that is considered seven colors. Claudia was the best offering for this property, and she had to often wait for responses from her “manager” who was not helpful or responsive when I told him I had medication in our refrigerator that needed to be cold after the power had been out for hours and the mini fridge lost its coldness.
Stayed 6 nights in Jan 2025

4/10 Poor

Heidi

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location was perfect - walking distance to everything (bus station, lagoon, centro) Place was spotless Claudia was always available on WhatsApp for any questions we had and even helped us get a transfer to Guatemala Thank you so much we were really happy with our time here
Stayed 5 nights in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia, the receptionist, was super friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme, près et charmant!

Super bel endroit, convivial, près de tout, au calme pour dormir. 👌 Le mini-déjeuner a été apprécié. La dame qui s’occupe de l’endroit habite sur place alors le service est rapide. Elle est de plus vraiment sympathique! ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Manon

Stayed 1 night in Nov 2024

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, but basic place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and good location close to the lake
Stayed 1 night in Sep 2024

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2024

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2024

10/10 Excellent

LILIAN

Liked: Staff & service, property conditions & facilities, room comfort

Muito boa!

Stayed 1 night in Apr 2025

6/10 Okay

Raffaella

Travelled with partner
Liked: Staff & service
Rapporto prezzo ottimo però è per persone che si sanno adattare. Posizione ottima
Stayed 1 night in Apr 2025

8/10 Good

Stephane

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Notre hôte Claudia a été a serviable et réactive a toutes nos demandes a l'improviste. Merci.
Stayed 1 night in Apr 2025

8/10 Good

Jenniepher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me pareció muy bien decorada y lugar tranquilo
Stayed 1 night in Apr 2025

8/10 Good

Itzel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar agradable para pasarla en familia. Son pequeñas pero nada mal para pasarla unas noches. El lugar es cercano a la laguna , nos gusto.
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025

6/10 Okay

Michael Sebastian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es sind kleine Unterkünfte, kein Hotel. Wir haben den Schlüssel in der Tür stecken gehabt und sind so auch wieder gegangen - mit der Gastgeberin hatten wir nur per WhatsApp Kontakt. Die Unterkunft (Nr. 2) war klein und zweckmäßig eingerichtet. Alles ist etwas in die Jahre gekommen und man merkt und sieht den Wänden und Decken die Feuchtigkeit an. Es gab aber keinen (!) Schimmel und die Unterkunft war so sauber wie sie nur hätte sein können! Es ist eine sehr einfache Unterkunft. Unser Style war es nicht und wir haben die Chance genutzt früher abzureisen. Wenn einem weniger Komfort, etwas älteres Interieur & Exterieur und 'insgesamt einfacher' nichts ausmacht, kann dort definitiv 1-3 Nächte rumkriegen. Ist auf jeden Fall eher nur zum Schlafen und nicht um den Tag dort zu verbringen.
Stayed 3 nights in Feb 2025

6/10 Okay

MIGUEL ANGEL

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

TERRIBLE!!!

Terrible lugar, sucio por todos lados, olor a perro en la habitación, el aire acondicionado no servía
Stayed 3 nights in Dec 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable la atención y muy lindo el hospedaje 🙌
Stayed 3 nights in Dec 2024

10/10 Excellent

Payola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto y súper hospitalidad
Stayed 2 nights in Nov 2024