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Hotel Boutique Las Nubes Bacalar

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Las Nubes Bacalar

Exterior
Exterior
Dock
Bed sheets
Aerial view

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, 77930
  • Lake Bacalar
    11 min walk
  • Laguna Bacalar Ecological Park
    4 min drive
  • Polytechnic University of Bacalar
    5 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    39 min drive

Room options

View all photos for Suite Laguna

Suite Laguna | Bed sheets

Suite Laguna

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Nubes

Suite Nubes | Bed sheets

Suite Nubes

  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Suite Jardin

Bed sheets

Suite Jardin

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Bed sheets

Superior Double Room

  • Lagoon view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Doble Marimonial

Doble Marimonial | Bed sheets

Doble Marimonial

  • Sleeps 4
  • 2 Double Beds

Similar properties

Dock
Casa Aakal Lagoon Front
On private beach
Pool
Breakfast included
Parking included
4.3 out of 5, Excellent, (156)
The price is €115
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Casa Aakal Lagoon Front

About this property

Hotel Boutique Las Nubes Bacalar

Lakefront hotel with free breakfast and 24-hour front desk
This hotel features a snack bar/deli, concierge services and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Housekeeping is available once per stay.
Hotel Boutique Las Nubes Bacalar offers 10 air-conditioned accommodations, with a ceiling fan. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Boutique Las Nubes Bacalar, you'll be within walking distance of Lake Bacalar. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes kayaking
  • 11 minutes on foot from Lake Bacalar and a 4-minute drive from Laguna Bacalar Ecological Park
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Boutique Las Nubes Bacalar. Self parking is free.

Smoking is allowed in designated areas at this Bacalar hotel.

Guests are served a free full breakfast daily from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 15 August 2024 to 17 November 2024 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Las Nubes by MIJ
Las Nubes Bacalar
Las Nubes Bacalar Bacalar
Hotel Boutique Las Nubes Bacalar Hotel
Hotel Boutique Las Nubes Bacalar Bacalar
Hotel Boutique Las Nubes Bacalar Hotel Bacalar

Hotel Boutique Las Nubes Bacalar Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 78 reviews" "
Rating 8 - Good. 16 out of 78 reviews" "
Rating 6 - Okay. 13 out of 78 reviews" "
Rating 4 - Poor. 10 out of 78 reviews" "
Rating 2 - Terrible. 11 out of 78 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Juanita A

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación no es limpiada a profundidad, específicamente el baño. No hay mosquiteras para tanto mosquito por doquier y se fue la luz, por ende no hay bomba para el servicio de agua y tampoco internet (la señal móvil es pésima).

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, Super-Comfy - and on the Lake!
Yay! What incredible value for money! It isn't the Ritz, but the room was comfortable, clean, the water was hot and it was a bargain on one of the most beautiful lakes in the world. If you feel like being budget-conscious, but still want to go somewhere beautiful go here. We've got plenty of money, but what we saved on accomodation here - we got to spend of lots of daytime activities! After all, it's just a sleeping quarters! And you are able to go down to the pier and immerse yourself in beautiful fresh water. If you want a low-key, my super-comfy with an extra bargain twist, this is your place!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view. Nice hotel and service. No swimming pool. No elevator for handicapped people
Stayed 1 night in Feb 2024

4/10 Poor

omer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an absolute disaster. The service is abysmal, with staff who couldn't care less about their guests. The building itself is crumbling, and it's clear that maintenance is a foreign concept to them. The rooms are filthy, with towels that are practically disintegrating, and enough algae and mold to start a biology experiment. This place is a breeding ground for disappointment. The management should be ashamed of themselves for allowing such neglect. Save yourself the trouble and avoid this dump at all costs. They have the audacity to charge exorbitant prices for this sorry excuse of accommodation. Steer clear unless you enjoy throwing your money down the drain.

4/10 Poor

Raquel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was only open for breakfast No bar Everything looked run down Only plus was the access to the lagoon
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, in the outskirts of Bacalar. Close enough to it all, but feels very secluded and private.
Stayed 3 nights in Nov 2023

6/10 Okay

Adrian

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Staff was very attentive to all needs and questions, however at the time of checking in we notice cabana, and the hammock way to dirty full of mold, our stay was for 4 days n 3 nights and placed didn’t show any signs of maintenance Over all well give this place 2 1/2 stars out of five
Stayed 4 nights in Sep 2023

8/10 Good

Mikhail

Stayed 1 night in Jul 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service
Quite beautiful place, need some improvement on property and definitely better access to property.
Stayed 2 nights in Jun 2023

4/10 Poor

Lisa

Travelled with group
Disliked: Staff & service, amenities
Nice property, horrible customer service. Power went out on our last night. We were not offered a refund.
Stayed 2 nights in Jun 2022

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location for sure and you can use their water craft for free that was all 5 star , my problem was the room it could have been better, they are painting the rooms and it looks good but the smell of paint is not what you want to smell when you are on vacation , the bed was uncomfortable, i’ve been to a lot of hotel this is not worth $70, also if you want beer - this is not the place to buy , Mxn $75 for a bottle of dos X , the shower head doesn’t work so i have to remove so we can use it, when we arrived i had to get them to put curtain and get the towels myself. Not going back to this hotel
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design was very comfortable, they have amenities and staff is very kind and helpful.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Será excelente opción finalizada la remodelación!
El hotel está en remodelación y con nueva administración, las habitaciones limpias, con ventilador, aire acondicionado y televisión así como wifi, tiene un restaurante sencillo pero con ricos desayunos americanos, la atención de Daniel siempre fue muy buena así como de la administración, muy atentos, la vista y el acceso a la laguna son increíbles !!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho la ubicacion, el muelle, la vista, la comida No me gusto que durante nos dos dias de estancia hubo mucho ruido ya que estaban componiendo el muelle Los cuartos estan bien pero les falta un mueble para poner la ropa, todo lo demas bien
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estancia
La habitación estaba cómoda, ecxelente vista a la laguna y la limpieza impecable; el desayuno era muy básico y no incluía fruta o jugo
Stayed 6 nights in Jun 2024

6/10 Okay

LAURA

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO HACEN EL ASEO EN LOS CUARTOS, NO HAY SEGURIDAD, LAS SABANAS SON LAS MISMAS DE LOS HUESPEDES PASADOS, NO TIENEN TELEVISION, SILLAS NI MESAS DONDE SENTARSE, LOS CAMASTROS DEL MUELE TIENEN CHINCHES, LOS ESPACIOS EXTERIORES ESTAN SUMAMENTE SUCIOS, MI RECOMENDACION: SAL HUYENDO DE ESE LUGAR, SE INUNDA TAMBIEN Y EN REPCECION NO HAY QUIEN RESUELVA NADA, SI SE VA LA LUZ POBRE DE TI HAY DEMACIADA VEGETACION Y SANCUDOS ADEMAS SE TERMINA EL AGUA PARA EL BAÑO, CUANDO DEJAMOS EL HOTEL NO HABIA NADIE EN RECEPCION, DEJAMOS LAS LLAVES BAJO LA PUERTA TAMBIEN RECOMIENDO NO UTILIZAR EXPEDIA NO DAN FACTURA Y TE DAN UNA HOJA CON LOS GASTOS DESGLOSADOS NO FISCALES
Stayed 8 nights in Jun 2024

2/10 Terrible

mariel ramos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente no se hospeden en este lugar, y si puede expedía excluirlo de las opciones recomendadas harían un gran trabajo, instalaciones descuidadas , sucias no cumplen lo que prometen, todo apesta a cañería, aléjense de ese hospedaje, arruinaría todo tu viaje definitivamente nunca había visto algo peor, había insectos por toda la habitación, mosquitos y como un tipo de hormigas y polillas y afuera había ranas, no nos dieron toallas, no nos dieron shampoo, promete tener televisor y es falso, el desayuno no quisimos ni probarlo de tan sucio que se veía el lugar, había sangre en el baño, y pelos en las paredes , las almohadas olían a rancio, los ventiladores tenían fácil dos años sin lavarse, definitivamente EL PEOR LUGAR PARA PASAR TUS VACACIONES
Stayed 7 nights in Jun 2024

8/10 Good

Hugo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Me gusto
Stayed 1 night in May 2024

6/10 Okay

Casandra

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
El lugar es bonito porque tiene muelle privado y está cómodo estar ahí por las tardes en los camastros. Sin embargo las habitaciones son muy sencillas y pequeñas, tiene aire acondicionado pero la limpieza deja que desear pues había un bicho seco desde que llegué y nunca fue barrido, otro aspecto es que no hubo aguados noches y cuando llegas crees que ya está todo pagado y te hacen saber que todavía debes pagar una cantidad por un impuesto que no se había mencionado antes. Deben tomar en cuenta que no está tan cerca del pueblo por lo que no hay al rededor una tienda o lugar para comer y los precios que maneja el hotel son caros, no está de más comprar agua y quizá algo para comer. La vista es bonita y la laguna limpia, hay mesa de ping pong y chalecos salvavidas.
Stayed 4 nights in May 2024

4/10 Poor

Mariela

Travelled with family
Disliked: Cleanliness, staff & service, amenities
No hay suficiente personal en el hotel El primer día nos quedamos sin desayuno porque no había quien lo preparara No nos limpiaron la habitación El gerente nunca dio la cara para ofrecer una disculpa o explicar que había ocurrido
Stayed 2 nights in May 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Una experiencia muy agradable
Stayed 3 nights in May 2024

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024