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Avenue Suites Hotel

3.5 star property

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Photo gallery for Avenue Suites Hotel

Exterior
Executive Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Exterior
Lobby sitting area
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
12th and Lacson Street, Bacolod, 6100
  • Negros Occidental Provincial Capitol
    ‪6 min walk‬
  • SM City Bacolod Northwing
    ‪17 min walk‬
  • SMX CONVENTION CENTER
    ‪20 min walk‬
  • Bacolod (BCD-New Bacolod - Silay)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Room, No View

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room, No View

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe King

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Grand Deluxe

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Twin

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Economy Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Suite Pool

Executive Suite Pool | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Executive Suite Pool

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Executive Suite

  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Grand Deluxe Pool

Grand Deluxe Pool | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Grand Deluxe Pool

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Avenue Suites Hotel

Hotel with a full-service spa, near SM City Bacolod Northwing
This hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site.
Avenue Suites Hotel offers 63 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

This Bacolod hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.
Bacolod Spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Avenue Suites Hotel. During your stay, you're just a quick walk from Megaworld The Upper East. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • Enjoy Filipino cuisine while dining at Studio Café
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials or massages at Bacolod Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a steam room
  • Steps from Megaworld The Upper East and 6 minutes on foot from Yoyo Land
  • Airport and local-area shuttle service available for a fee
Avenue Suites Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at Avenue Suites Hotel. An airport shuttle (available on request) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Bacolod hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Studio Café – This restaurant specialises in Filipino cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: PHP 270 for adults and PHP 270 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Studio Café

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PHP 270 for adults and from PHP 270 for children
  • Airport shuttle fee: PHP 1000 per person (one-way)
  • Rollaway bed fee: PHP 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Avenue Suites Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Avenue Suites Hotel Bacolod
Avenue Suites Bacolod
Avenue Suites Hotel Spa
Avenue Suites Hotel Hotel
Avenue Suites Hotel Bacolod
Avenue Suites Hotel Hotel Bacolod

Avenue Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 90 out of 319 reviews
Rating 8 - Good. 107 out of 319 reviews
Rating 6 - Okay. 58 out of 319 reviews
Rating 4 - Poor. 34 out of 319 reviews
Rating 2 - Terrible. 30 out of 319 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas, Mississauga

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything works. Staff are friendly and helpful. Great restaurant at lobby. Decent value. We keep coming back!
Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here.The staff is always gracious will be back soon.
Stayed 1 night in Oct 2024

8/10 Good

Hermie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its location but they need to improve their cleanliness. The pool is dirty too.
Stayed 1 night in Aug 2024

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Slow service In dining
Stayed 5 nights in Sep 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Took sometime for my order of coffee and cake to be delivered to the pool area when the cafe is just a few steps away. Had to walk and follow up my order.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend stayed and said it was nice
Stayed 3 nights in Sep 2024

6/10 Okay

Murline

Travelled with group
Liked: Staff & service, property conditions & facilities
It was just ok in cleanliness. Great when we arrived but housekeeping during the stay could have been better. They didn’t wipe down the bathroom or clean the cups. No refills on coffee. Just made the bed and put new towels on the bed. Not even a clean bath mat
Stayed 2 nights in Sep 2024

2/10 Terrible

nilda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
Stayed 3 nights in Sep 2024

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Patrick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service. will not go back at all
Stayed 4 nights in Sep 2024

8/10 Good

Marina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are not rude but poor customer service. I booked the room for my mom and kids to rest because of power outage but end up getting upset during check in as they we're told that they have to pay for the pool access.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

John

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good service. Great coffee shop. Great location. Not fancy but everything we needed.
Stayed 3 nights in Jul 2024

2/10 Terrible

Alme

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Place is great closer to everything,but they charges my sister and my nephew for extra night omg!! Not getting back on this place again,
Stayed 3 nights in Jun 2024

6/10 Okay

Mary Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jessie June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Perry, Kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good but you could hear everything in the room.
Stayed 6 nights in May 2024

6/10 Okay

Armando Dela

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Bathroom cleanliness. Parking issues with parking w/ accessibility. Still not bad
Stayed 1 night in Jun 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was green when we first arrived. The room was dark, and the linen had holes. I requested a change of bedding, and the response was that they change it every three days. So, If I only stayed for two days. You, the new guest, might use my used sheets. Lol. My family visited me at the hotel, and finally, the pool was fixed after several days. We went for a swim and requested towels to dry up. Btw PHP250 pesos per person and PHP50 pesos for towels with no visible lifeguard on standby. Delivering a towel took them 1.5 hours, and they argued over PHP50. He didn't even apologize nor give proper reasons why he took so long to provide us with towels. I do not recommend anyone staying at the hotel at all.
Stayed 3 nights in May 2024