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Citadines Bacolod City

3.0 star property

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Reception
Premier Studio | In-room safe, individually furnished, desk, laptop workspace
Deluxe Apartment, 2 Bedrooms | Private kitchen | Microwave, electric kettle
Outdoor pool
Premier Studio | Private kitchen | Microwave, electric kettle

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Capitol Lagoon Park
    ‪3 min walk‬
  • Robinsons Place Bacolod
    ‪15 min walk‬
  • Yoyo Land
    ‪4 min drive‬
  • Bacolod (BCD-New Bacolod - Silay)
    ‪19 min drive‬

Room options

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio

Premier Studio | In-room safe, individually furnished, desk, laptop workspace

Premier Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Citadines Bacolod City

Hotel in Bacolod with 24-hour front desk and outdoor pool
An outdoor pool, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Citadines Bacolod City offers 200 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Bacolod hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Citadines Bacolod City, you're just a quick walk from Capitol Lagoon Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry
  • Just a 3-minute walk from Capitol Lagoon Park and 15 minutes on foot from Robinsons Place Bacolod
  • Airport shuttle service available for a fee
As a guest of Citadines Bacolod City, you'll find an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Bacolod hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Bacolod City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2700 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1200 for adults and from PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700 per night
  • Spa fee: PHP 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Citadines Bacolod City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Citadines Bacolod City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Zaldy M.

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
On Friday the 22nd a little after 6pm my mother 83 yrs of age elderly brought to my attention of a big bang noise from above the room while resting. A big bang woke her up so nervous and startled. She immediately came to front desk reported the incident and all the desk response wasnt very inspiring. Did not show any empathy while solving this problem. Per noticed the construction should be over at 6pm. On check out day no MOD on the as early 730am. So, I just left the hotel at that.
Stayed 5 nights in Nov 2024

10/10 Excellent

ANTIPAS IV

Business traveller
Liked: Cleanliness, room comfort
Great hotel in Bacolod
Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Joselito, Middleton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Excellent staffs! Kristine, AJ and the rest of her colleagues , sorry I didn’t get all your names, in the front desk are truly courteous, helpful and admirable! Leane, the greeter, Jeremy, Shyra and the rest of wait/beverage staffs, TJ, Aaron in the egg/soup station are all so wonderful and friendly. Kudos as well to executive chef Jordan Medrano, the daily morning breakfast/bench selections are superb and all are tastefully crafted. Carl, those morning carts, superb!!! Roslyn , our room staff, great job! The hotel itself is a league of its own, but those staffers totally made you a Citadines! Truly a City of Smiles experience! Bacolod is lucky to have Citadines!
Stayed 4 nights in Sep 2024

10/10 Excellent

Siddharth

Business traveller
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024