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Grand Hotel Heiligendamm

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Photo gallery for Grand Hotel Heiligendamm

Indoor pool, outdoor pool, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite, 1 Bedroom, Non Smoking, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
On the beach, windsurfing, beach bar, surfing
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Free WiFi
  • Spa
  • Gym

Explore the area

Map
Prof.-Dr.-Vogel-Strasse 6, Heiligendamm, Bad Doberan, MV, 18209
  • Heiligendamm Beach
    ‪14 min walk‬
  • Marina Kuehlungsborn
    ‪10 min drive‬
  • Kuehlungsborn Beach
    ‪21 min drive‬
  • Rostock (RLG-Laage)
    ‪42 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Sea View

Deluxe Suite, 1 King Bed, Non Smoking, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Sea View

Junior Suite, 1 Bedroom, Non Smoking, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Sea View

  • 45.0 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, Non Smoking, Garden View (no extra bed available)

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Double Room, Non Smoking, Garden View (no extra bed available)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Exclusive Suite, 2 Bedrooms, Non Smoking, Ground Floor

  • 100 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Park View

Deluxe Suite, 1 King Bed, Non Smoking, Park View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Park View

  • 60 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Double Room, Non Smoking, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Double Room, Non Smoking, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Exclusive Suite, 1 King Bed, Sea View, Beachside

  • Sea view
  • Sleeps 3
  • 1 King Bed

Exclusive Suite, 1 King Bed, Sea View, Beachside

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hotel Heiligendamm

Family-friendly fun on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Grand Hotel Heiligendamm's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grand Hotel Heiligendamm offers 199 accommodations with minibars and a safe. A pillow menu is available. 90-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Bad Doberan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heiligendamm SPA has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
During your stay at Grand Hotel Heiligendamm, you'll be within walking distance of Heiligendamm Beach. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and a poolside bar
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, body treatments or body wraps at Heiligendamm SPA
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Just a 1-minute drive from Heiligendamm Beach and 7 minutes from Stadt- Und Baedermuseum Bad Doberan Moeckelhaus
  • Theme park, railway station and local-area shuttle service available for a fee
Grand Hotel Heiligendamm offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A health club, a hot tub, and a sauna are also featured at the family-friendly Grand Hotel Heiligendamm. An area shuttle within 50 kilometres, a theme park shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

Grand Hotel Heiligendamm has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 50 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 15 per day)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Personal motorised watercraft
  • Piano
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 90-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per day.
  • Cots (infant beds) are available for EUR 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Grand Hotel Heiligendamm offers transfers from the ferry terminal and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel
Grand Heiligendamm
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel Bad Doberan

Grand Hotel Heiligendamm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 494 reviews
Rating 8 - Good. 112 out of 494 reviews
Rating 6 - Okay. 44 out of 494 reviews
Rating 4 - Poor. 11 out of 494 reviews
Rating 2 - Terrible. 6 out of 494 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Max

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible service for a 5 stars hotel
Stayed 8 nights in Aug 2024

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
uns hat alles gefallen, ganz besonders die Freundlichkeit des Personals in allen Bereichen. Einzig im Kurhaus-Restaurant war es einfach zu kalt
Stayed 4 nights in Nov 2023

8/10 Good

Bjoern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Great Architecture, But There Are Way Too Many Dogs and Kids At The Hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Bjoern

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Great Hotel!
Stayed 3 nights in Aug 2022

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Very nice hotel, not the most modern but very pleasant stay.
Stayed 2 nights in Sep 2020

8/10 Good

Rutger

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing but service was not good.
The stay was amazing. Service in the restaurant and bar was not professional.
Stayed 1 night in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderfull, outstanding location and service
Stayed 2 nights in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's been up and down yet this trip great.
Been here now almost yearly for at least five years if not longer and have experienced the change of management over those years and the ups and downs of service. This go-around we were quite happy with the service and the location remains a treat it this is what you are looking for. We come for the great breakfasts and the pool as well as beachfront property. Our son loves the pool area and I like the gym, which over the years remains positively up-to-date. We actually never go to dinner at any of the hotel's restaurants as they are outrageously overpriced and mediocre. We just jump in the car or walk to other restaurants. They quality isn't top-notch but it's food and the price is better for what you get. We've also had issues with staff in the past but again, this time around, everyone was a nice as could be and from check-in to check-out we were impressed with the quality. We know how bad it could be as we've seen in years past so worked out well this time. I just hope they hold the level of service they have now and continue to keep the property up to date. One gripe which many others have had is the lack of electrical outlets in the rooms but this is probably more an issue with the building than the hotel not updating. You can find outlets but more would be nice and some direct USB plugs even better.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best sauna and haman I have ever used. loved the Molli train where the hotel had it's own stop. hotel area was gorgeous.
Stayed 2 nights in May 2019

10/10 Excellent

Harm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Relax weekends are needed to reduce the stress of the daily business and this hotel and all it's facilities is a perfect environment to reset yourself and enjoy the atmosphere. Very nice staff and superb level of service.
Stayed 1 night in Jan 2018

8/10 Good

Ben

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel but more attention to detail required
Good hotel, very german. Not geared to international clientele. Great location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely divine!!! Will definitely be coming back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with old world glamour
Loved our stay - highly recommended!

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet rooms. First class staff, very friendly.

8/10 Good

rene, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a quite beach location.
A great relaxing experience with a fantastic restaurant and bar

8/10 Good

Philip Bell, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and bad
The bedroom overlooking the ocean was a good size (even if the view was partly obscured), the private facilities were first class. The main dining room was excellent for dinner, and our second night we ate in the gourmet restaurant. The fitness centre is huge and extremely well cared for. criticisms (1) the table next to us on the first night had 2 small girls who, perhaps through boredom, jumped up and down and yelled throughout most of our meal. (2) We ate in the expensive restaurant next door and making a reservation early, we were shown to a centre table with another person's name on the reserved card. (3) the gentleman at the next table took a flash photograph of EVERYTHING placed on his table - the bread, the butter, the wine glass, the label on the wine bottle, the wine IN the wine glass. My Aussie sarcasm about being on a ship coming into port with the lighthouse signal hitting us every few minutes seemed to go over the head of the waiter. The 'oh, sorry for the inconvenience' comment rang rather hollow, especially as the meal cost over (can't say!!) for 2 people. (5) If I return, I will make sure it is midweek hoping not to get crowded out of the spa by screaming little children - themselves or their fathers - thinking it great fun to splash everywhere and consequently, everyone. But, hey, I WOULD return, the hotel is really very lovely.

10/10 Excellent

CJ, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding High End Place
Beautiful setting, terrific eye for the detail and service orientation, children's offering with three story mansion dedicated to playing out of this world.

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragendes ruhiges Spa
Stayed 4 nights in Dec 2024

6/10 Okay

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Sehr lückenhafte Deutschkenntnisse der Kellner, umorganisiert es Arbeiten an der Rezeption, keine Abrechnung beim Auschecken möglich
Stayed 3 nights in Dec 2024

8/10 Good

Marek, hamburg

Stayed 2 nights in Nov 2024

6/10 Okay

Leo

Liked: Cleanliness, property conditions & facilities
Gerade im Frühstücksbereich sehr unkoordinierter und mittelmäßiger Service, der nicht dem 5 Sterne Anspruch gerecht wird
Stayed 2 nights in Oct 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jörg

Travelled with partner
Liked: Cleanliness, amenities
Dennoch ein gut, weil das Service-Personal es gerade noch geschafft hat. Mängel wurde aufgenommen und beseitigt. Das Hotel war anscheinend sehr gut (will heissen hoch/ stark) belegt. Was eigentlich kein Grund für eine schwächere Leistung als gewohnt sein dürfte.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024