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25 Aug 2023 by Thies C. Bruhn -Managing Director-
Dear Janis, thank you for sharing your experience with us. We're delighted to hear that you found our hotel to be the perfect place to spend quality time with your family. We hope to welcome you back in the near future for another memorable stay. Warm regards, Thies C. Bruhn Managing Director Grand Hotel Heiligendamm
18 Jul 2023 by Thies C. Bruhn -Geschäftsführender Direktor-
Sehr geehrter Samuel, herzlichen Dank für Ihre positive Bewertung auf ebookers.de. Schön, dass Sie sich bei uns so wohlgefühlt haben. Wir hoffen, Sie schon bald wieder in Heiligendamm begrüßen zu dürfen.Herzliche GrüßeThies C. Bruhn-Managing Director-Grand Hotel Heiligendamm
31 Mar 2020 by Grand Hotel Heiligendamm
Sehr geehrte/r Reisende, danke für Ihre positive Bewertung! Da wir großen Wert auf unsere Servicequalität legen, nehmen wir jedes Feedback sehr ernst. Daher würden wir uns auf Ihren Kommentar bei der nächsten Kontaktaufnahme sehr freuen. Mit freundlichen Grüßen Thies C. Bruhn Geschäftsführender Direktor
25 Nov 2018 by Grand Hotel Heiligendamm
Vielen Dank dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Wir werden Ihre angesprochenen Punkte intern besprechen, um unsere Servicequalität weiter zu verbessern. Wir hoffen dennoch, dass Ihnen der Aufenthalt in unserem Hause in positiver Erinnerung bleibt. Mit herzlichen Grüßen von der Ostsee! Ihr Grand Hotel Heiligendamm Team
Grand Hotel Heiligendamm offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A health club, a hot tub, and a sauna are also featured at the family-friendly Grand Hotel Heiligendamm. An area shuttle within 50 kilometres, a theme park shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Grand Hotel Heiligendamm offers 199 accommodations with minibars and a safe. A pillow menu is available. 90-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Bad Doberan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Grand Hotel Heiligendamm has 3 restaurants on site.
24-hour room service is available.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Heiligendamm SPA has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the ferry terminal and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel Heiligendamm offers transfers from the ferry terminal and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
