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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Heikenberg, you'll be close to Unicorn Cave Prehistoric Burial Site. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, deep-tissue massages or aromatherapy at the spa
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by car from Harz National Park and 13 minutes from Unicorn Cave Prehistoric Burial Site
  • Airport, train station pick-up and ski shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Heikenberg ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Heikenberg

Everyone (1)
3 out of 5

Wellnes im Harz

Das Team war sehr nett. Leider ist der Service nicht gut, Zimmer war um 13 Uhr noch nicht bezugsfertig, man musste bis 16 Uhr im Zimmer der Vorgänger verweilen, ohne darauf hingewiesen zu werden . Zimmereinrichtung war sehr alt und ungemütlich. Der Wellnessbereich war sehr schön und die Massagen sind weiter zu empfehlen. Das Essen ist gut, leider wird man als Alleinreisende an einen Tisch mit anderen gesetzt , ohne zu fragen .

Posted by , from hildesheim on 5 Feb 2018

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Comment from Hotel Management

8 Feb 2018 by Thomas Hickmann

Lieber Gast , ganz herzlichen Dank für Ihre Bewertung und Ihre verbundene Mühe. bedauern die Belegungsüberschneidung leider hat der Vorgänger uns nicht darüber informiert das es das Zimmer länger belegt. Die Restauranttische kann man gerne alle auseinanderziehen aber die meisten Gästen genießen den Kontakt. Unsere Zimmer werden ständig weiter umgebaut und bis auf ein paar wenige sind sie bereits fast alle saniert! Wir freuen uns schon heute auf ein Wiedersehen im Kneipp-Bund-Hotel Heikenberg, bieten Ihnen gerne ein Komfortzimmer an und verbleiben mit freundlichen Grüßen. Ihr Team vom Kneipp-Bund Hotel Heikenberg Thomas Hickmann

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage, a sauna and a fitness centre. You'll have access to the health club at a partner property. Self parking is free. This 3-star Bad Lauterberg hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 1964
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Bad Lauterberg im Harz Barbis Station (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle, area shuttle within 30 km, train station pick-up, ski shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Hotel Heikenberg offers 85 accommodations with free toiletries and blackout curtains. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

On-site venue – Overlooking the garden, this restaurant specialises in German cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Sledding nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Basketball on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Hotel Heikenberg offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per stay.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 0.70 per night for guests aged 14-17 years old. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.90 per person
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kneipp-Bund-Hotel Heikenberg
  • Kneipp-Bund-Hotel Heikenberg Bad Lauterberg
  • Kneipp-Bund-Hotel Heikenberg Hotel
  • Kneipp-Bund-Hotel Heikenberg Hotel Bad Lauterberg
  • Kneipp Bund Hotel Heikenberg
  • Hotel Heikenberg Hotel
  • Kneipp Bund Hotel Heikenberg
  • Hotel Heikenberg Bad Lauterberg
  • Hotel Heikenberg Hotel Bad Lauterberg

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.