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HELIOPARK Bad Hotel zum Hirsch

4.0 star property

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Photo gallery for HELIOPARK Bad Hotel zum Hirsch

Front of property
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Sauna, hot tub, steam room, body treatments, aromatherapy, body scrubs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Hirschstraße 1, Baden-Baden, BW, 76530
  • Trinkhalle
    ‪3 min walk‬
  • Casino Baden-Baden
    ‪4 min walk‬
  • Kurhaus Baden-Baden
    ‪4 min walk‬
  • Karlsruhe Baden-Baden (FKB-Baden Airpark)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Room

TRIBE Baden-Baden

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (85)
The price is €97
for 1 room
includes taxes & fees
2 Mar - 3 Mar
TRIBE Baden-Baden

About this property

HELIOPARK Bad Hotel zum Hirsch

Pet-friendly hotel connected to the convention centre in Baden-Baden with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a coffee shop/cafe are on-site.
HELIOPARK Bad Hotel zum Hirsch offers 71 accommodations with minibars and a safe. Each accommodation is individually decorated. 35-inch LCD televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Baden-Baden hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

HelioSpa has 3 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at HELIOPARK Bad Hotel zum Hirsch. During your stay, you'll be connected to the convention centre and just a quick walk from Caracalla Spa. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body treatments, body scrubs or facials at HelioSpa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Steps from Central-North Black Forest Nature Park and Trinkhalle
  • Pets welcome for a fee (restrictions apply)
HELIOPARK Bad Hotel zum Hirsch offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at HELIOPARK Bad Hotel zum Hirsch.

This 4-star Baden-Baden hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
HELIOPARK Bad Hotel zum Hirsch has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 35-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Bad Hotel zum Hirsch
Heliopark Bad Hotel
Heliopark Bad Hotel zum Hirsch
Heliopark Bad Hotel zum Hirsch Baden-Baden
Heliopark Bad zum Hirsch
Heliopark Bad zum Hirsch Baden-Baden
Heliopark Hirsch
Hotel Heliopark Bad zum Hirsch
Hotel Heliopark zum Hirsch
zum Hirsch
Heliopark Zum Hirsch Baden
Heliopark Bad Zum Hirsch
HELIOPARK Bad Hotel zum Hirsch Hotel
HELIOPARK Bad Hotel zum Hirsch Baden-Baden
HELIOPARK Bad Hotel zum Hirsch Hotel Baden-Baden

HELIOPARK Bad Hotel zum Hirsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 489 reviews
Rating 8 - Good. 154 out of 489 reviews
Rating 6 - Okay. 40 out of 489 reviews
Rating 4 - Poor. 8 out of 489 reviews
Rating 2 - Terrible. 6 out of 489 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

gregor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sonia Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super friendly and helpful, we had an awesome stay, this was a first time for me, but my husband and daughter have stayed here twice before, if we plan a trip to Baden Baden again, we will for sure stay here definitely
Stayed 7 nights in Sep 2024

6/10 Okay

Yue

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location for access the spa town and festival is great. The property is way beyond old to be renovated. Carpets were so worn ugly and dirty. Furniture and closet were so basic not even to put on some new paint! Breakfast was great with many varieties. The hairdrier is not working. The worst part is with such hot weather, there was no air conditioner . The room is too hot to sleep and room fan was incredibly loud that it has to be turned off. At least they can spend a little bit money on new fans which are not noisy!
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to base yourself when exploring the Black Forest. Baden-Baden itself it very beautiful but the train connections to Strasbourg and other Black Forest places are amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah Scattergood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Wonderful staff was very pleasant and helpful. Room was spacious and air conditioned. Note that not all rooms have air conditioning. Breakfast was included and was the best we’ve had. Even included champagne. Location was perfect—convenient to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an ideal location
Stayed 2 nights in Jun 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, excellent breakfast buffet, could improve in room facilities (no kettle or complimentary tea/coffee), bed was comfortable but avoid 5th floor if over 6' as rooms at this level have dormer windows but exposed 'A' frame rafters a lovely feature if height not an issue
Stayed 4 nights in Jun 2024

10/10 Excellent

Israel

Travelled with family
Liked: Amenities
Stayed there one night. Beautiful old hotel conveniently located in the center. Easy to walk everywhere. Very friendly staff. Clean rooms, well equipped. Good breakfast.
Stayed 1 night in Jun 2024

8/10 Good

John, Ames

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff! Nice connection to spa, though there were a few miscommunications about how to pay (cash only) and providing materials
Stayed 4 nights in May 2024

8/10 Good

Brette

Travelled with partner
Nice location, easy walk to everywhere including Casino.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Old town feel
The room was nice but I think I had one of the larger rooms. The beds were not overly comfortable. It’s an old hotel which is cool for the charm. It was a great price but it felt more like a 3.5 star hotel. No conditioner, bars of soap, nor washcloths. And NO PARKING! you need to park your car in a lot somewhere and walk back. If I had realized this I might have chosen another place. But the breakfast buffet was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Stayed 5 nights in Jan 2024

2/10 Terrible

Laurie

Stayed 1 night in Dec 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location, however no onsite parking. We were charged 40 euro extra for roll away bed for the night.
Stayed 1 night in Dec 2023

8/10 Good

Mary Lou

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Delightful
Perfectly located in the pedestrian area of the old town only a few minutes walk to the spas. Old world charm, great breakfast buffet and spacious rooms. Only disappointment was the break down in supply of thermal spring water to bathrooms. Not the hotel’s fault but no mention of existing problem until we asked.
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
HELIOPARK BAD Zum Hirsch - is Charming
This is our 2nd visit to the HELIOPARK BAD Zum Hirsch, this visit was lovely as was our first. It is a charming hotel with a perfect location in the older part of Baden-Baden. It has its own spa and is walking distance to all sorts of dining and shopping, the Thermes as well as the beautiful park and casino. The staff has always been pleasant and helpful.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baden Baden great place to visit
Lovely hotel, great breakfast and service. Down points. No tea or coffee facility in room. Also claim to be able to use hot spring waters in bath. No supply of hot spring water at all during our stay in the room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrey

Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Stayed 1 night in Oct 2023

10/10 Excellent

Odysseas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good property, close to the major attractions- the room was large and the staff were pleasant!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Charles

Stayed 2 nights in Jul 2023

10/10 Excellent

victor

Stayed 6 nights in Jun 2023

10/10 Excellent

Melissa, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We plan to come back in October for fall season.
Stayed 2 nights in Jun 2023