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Hyatt Regency Changbaishan

4.0 star property

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Photo gallery for Hyatt Regency Changbaishan

Exterior
Lobby
Body treatments, facials
In-room safe, desk, iron/ironing board, free WiFi
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
No.303 Guanmian Street, Southern Region, Changbaishan International Resort, Baishan, Jilin, 134504
  • Fokulon Lake
    ‪12 min walk‬
  • Changbaishan Grand Theater
    ‪13 min walk‬
  • Changbaishan Ski Resort
    ‪3 min drive‬
  • Baishan (NBS-Changbaishan)
    ‪19 min drive‬

Room options

View all photos for Club Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Club Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Club Room, 2 Single Beds

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Regency)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room (Regency)

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency, Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Regency, Suite, 1 King Bed

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Regency)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Mountain View (Regency)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Deluxe)

In-room safe, desk, iron/ironing board, free WiFi

Club Room, 1 King Bed (Club Deluxe)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Mountain View (Regency)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Single Beds, Mountain View (Regency)

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Sheraton Changbaishan Resort

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, (10)
The price is €180
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sheraton Changbaishan Resort

About this property

Hyatt Regency Changbaishan

Resort in Baishan with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Hyatt Regency Changbaishan offers 277 air-conditioned accommodations with DVD players and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments.
During your stay at Hyatt Regency Changbaishan, you'll be within walking distance of Fokulon Lake. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Changbai House Dining Roo
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and yoga classes
  • Within a 15-minute walk of Fokulon Lake and Changbaishan Grand Theater
Hyatt Regency Changbaishan offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 20444 square feet (1900 square metres) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency Changbaishan. Free self parking is available.

This 4-star Baishan resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Changbai House Dining Roo – This restaurant specialises in Chinese cuisine.
Market Cafe – This café specialises in international cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Changbai House Dining Roo
  • Market Cafe

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,444 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 188 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Changbaishan Hyatt
Hyatt Changbaishan
Hyatt Regency Changbaishan
Hyatt Regency Hotel Changbaishan
Hyatt Regency Changbaishan Resort
Hyatt Regency Changbaishan Resort
Hyatt Regency Changbaishan Baishan
Hyatt Regency Changbaishan Resort Baishan

Hyatt Regency Changbaishan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Chloe

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location, rooms & breakfast are great
Amazing location for skiing. Very comfortable hotel to stay in, huge rooms and fantastic views. Breakfast is great but all other hospitality areas lack atmosphere and quality service. Check in is long and complicated. Definitely not the high standard of experience expected at a normal Hyatt.
Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Tremendous room for improvement
I booked two rooms as we have 4 people. One room has shower and bath tub, the other one looked like it's just taken out the bath tub and shower door, it's terrible. When you showered, water flooded to the other side of the bathroom. Unfortunately, you live with whatever they have available when it's full. Breakfast arrangement was terrible, waited 25 minutes for a table. Ski gears ran out very fast and we had to rent the gears from the ski house. Ski locker has to pay which is strange as normally it should be free for hotel guests. The ski rental counter is very understaffed, waited long time just to get served. The outdoor hot water pool was great, swimming pool is also good. Rooms are very hot and couldn't lower the temperature at all. Most of the people will need to open the balcony door to reduce the room temperature.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility is still pretty new and hotel service is not bad. The wifi signal in room is rather weak. The ski rental is a mess although it is not part of the hotel service, but they are not professional. I liked the pool, outdoor spa and the changing room very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ski resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service with great facility
I have to say the service is one of the best I've ever got from many many hotels I've been. Facility is also great, very big room, very clean. deserve the price.

8/10 Good

Yun

Liked: Staff & service, property conditions & facilities, room comfort
服務人員有耐心禮貌非常好
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Entäuschung, kein Hyatt Standart.
Wir sind oft in Luxushotels dieser Kategorie unterwegs, auch in China. Da wir allgemein das Serviceproblem auch in Internationalen Hotels in China kennen, sind unsere Erwartungen nicht besonders Hoch. Aber dieses Hotel war dennoch eine Entäuschung. Es ist eigentlich eine Frechheit dass dies als ein Hyatt Regency verkauft wird. Nur ein einziger Mitarbeiter sprach gutes Englisch, der Concierge war eine Katastrophe und dermaßen unbeholfen dass man sich diesen auch sparen kann. Für das verlassen des Resortgeländes wird eine Ausfahrkarte benötigt da man sonst hohe Parkgebühren zahlen muss. Daran muss man aber selbst ständig selbst denken, was man natürlich erstmal vergisst oder nicht weis und dies dann am Gate feststellt. Ein guter Service würde für den Kunden denken oder danach Fragen. Des Weiteren hat sich unser Sohn an dem Teppich im Zimmer verletzt. Dieser war am Flurübergang von unten mit Nägeln befestigt, von unten nach oben! Die Nägel waren so lang dass diese durch den Teppich stachen und die Hornhaut an seinem Fuß aufrissen. Zum Glück war es nur eine kleine Verletzung, aber dass geht gar nicht. Die Schiebetür zum WC ließ sich nur mit starker Kraft verschieben, für ein Kind unmöglich. Das Leitungswasser hatte eine komische gelbe Farbe, so sah das eingelassene Bad aus wie Urin. Das Frühstück war für diesen Preis nicht gut genug, einfach Büfett Standart mit durchschnittlichem Angebot.

6/10 Okay

Fengying, 台北

Liked: Cleanliness, property conditions & facilities
飯店位置不錯。
房間曖氣太熱，不能自行調整。