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The Westin Changbaishan Resort

5.0 star property

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Photo gallery for The Westin Changbaishan Resort

Exterior
2 bars/lounges
Premium bedding, down duvets, minibar, in-room safe
Exterior
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
No. 333 Baiyun Road, Baishan, Jilin, 134504
  • Changbaishan Grand Theater
    ‪1 min walk‬
  • Fokulon Lake
    ‪1 min walk‬
  • Changbaishan Ski Resort
    ‪1 min walk‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Resort View (Executive Level)

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking, Resort View (Executive Level)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Resort View (Executive Level)

Executive Suite, 1 Bedroom, Non Smoking, Resort View (Executive Level) | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking, Resort View (Executive Level)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Resort View

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Resort View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Resort View (Executive Level)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking, Resort View (Executive Level)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking, Resort View (Executive Level)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Resort View (Executive Level)

  • Sleeps 3
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking (SW-M)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, Park View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Park View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Park View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Park View

  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance

Sheraton Changbaishan Resort

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, (10)
The price is €87
for 1 room
includes taxes & fees
12 May - 13 May
Sheraton Changbaishan Resort

About this property

The Westin Changbaishan Resort

Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, The Westin Changbaishan Resort makes guests feel at home with amenities such as a full-service spa and an indoor pool. Housekeeping is available on request.
The Westin Changbaishan Resort offers 262 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
During your stay at The Westin Changbaishan Resort, you're just a quick walk from Changbaishan Grand Theater. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Take a swim in the indoor pool
  • Indulge with facials, body treatments or body scrubs at Heavenly Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Changbaishan Ski Resort
  • Free airport and ski shuttle service
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Westin Changbaishan Resort helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a complimentary children's club and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Baishan hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10:30 AM.
The Westin Changbaishan Resort has 2 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 25,833 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 28 2025 to June 30 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Changbaishan Westin
Westin Changbaishan
Westin Changbaishan Helong
Westin Changbaishan Resort
Westin Changbaishan Resort Helong
The Westin Changbaishan Resort Hotel
The Westin Changbaishan Resort Baishan
The Westin Changbaishan Resort Hotel Baishan

The Westin Changbaishan Resort Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bang average domestic hotel

Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants available in a little hamlet about 1.5km south of the ski center.
Stayed 3 nights in Feb 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dishonest bait and switch

Our prepaid reservation was made on 6/3 on Hotels.Com because other hotels had no rooms. We arrived on 6/11, were told Westin was closed and were asked to stay at cheaper Sheraton next door with the payment we already made to Westin. Everybody in town seemed to know Westin was closed. However, nobody from Westin or Hotel,Com contacted us about this. Even today Hotel.Com still showed that Westin was open for reservation.This was a bait ans switch.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
大堂可以沒有員工當直！從來冇見過這樣的酒店！酒店係可以的！但係軟件不足，員工培訓對客人嘅態度冷淡，冇乜親切感！
Stayed 5 nights in Mar 2019

10/10 Excellent

SHULUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務很好的酒店

早班機到，可以提早checkin，非常棒，酒店服務，客房整潔，舒適都非常棒，早餐也很棒，6：30就可以用餐，離滑雪⛷場不遠，可以走路過去，學了幾堂課就可以自己滑雪⛷，仔仔超級喜這裡，非常用心的酒店！下次會再來滑雪⛷歡