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Shinagawa Beach

4.0 star property

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Photo gallery for Shinagawa Beach

Shinagawa Suite | Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Aerial view
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Pool
  • Gym
  • Bar
  • Room service

Explore the area

Map
No. 30, Old Guru Niwasa Road, Balapitiya, 80550
  • Balapitiya Beach
    ‪3 min walk‬
  • Ahungalla Beach
    ‪2 min drive‬
  • Galbokka Sea Turtle Conservation & Research Center
    ‪5 min drive‬
  • Bentota (BJT-Bentota River)
    ‪20 min drive‬

Room options

View all photos for Shinagawa Suite

Shinagawa Suite | Premium bedding, down duvets, pillow-top beds, minibar

Shinagawa Suite

  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | Premium bedding, down duvets, pillow-top beds, minibar

Double Room

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Shinagawa Beach

Luxury hotel on the beach, with outdoor pool
At Shinagawa Beach, relax by an outdoor pool or hit the beach where you can enjoy surfing/body boarding. Change of towels is available on request
Shinagawa Beach offers 26 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Shinagawa Beach, you're just a quick walk from Balapitiya Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and volleyball
  • Steps from Balapitiya Beach and a 2-minute drive from Ahungalla Beach
  • Airport shuttle service available for a fee
Shinagawa Beach offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the luxury Shinagawa Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Balapitiya hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Shinagawa Beach has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fishing
  • Gym
  • Library
  • Outdoor pool
  • Surfing/bodyboarding

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 35 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140
  • New Year's Eve (31 December) Gala Dinner per child: USD 70 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shinagawa Beach
Shinagawa Beach Balapitiya
Shinagawa Beach Hotel
Shinagawa Beach Hotel Balapitiya
Shinagawa Beach Sri Lanka/Balapitiya
Shinagawa Beach Hotel
Shinagawa Beach Balapitiya
Shinagawa Beach by Asia Leisure
Shinagawa Beach Hotel Balapitiya

Shinagawa Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 59 reviews
Rating 8 - Good. 14 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prabhashwara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Oct 2024

4/10 Poor

Nadine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2023

8/10 Good

Kalani

Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely well managed with excellent service from the staff. I was amazed at how cheap the hotel was to stay there. The rooms have spectacular sea views and are roomy and well appointed.
Stayed 1 night in Aug 2022

10/10 Excellent

Gishan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very chilled and quiet. The bar and restaurant were excellent and could always find a sunbed too
Stayed 5 nights in Mar 2022

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the Beach and our suite was spacious with wonderful views as all rooms have...food all off menu no buffet for full board and the drinks were relatively cheap
Stayed 11 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was very beautiful. The staff were very courteous.
Stayed 10 nights in Mar 2020

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of our trip
The arrival at the hotel was great. The hotel is not huge so whilst it had plenty of guests it didn't feel crowded. The beach was beautiful. We also benefited from a free upgrade.
Stayed 1 night in Feb 2020

10/10 Excellent

Rebecca, York England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property - we booked a suite which had the most amazing balcony and view over the hotel grounds/beach and Indian Ocean. There were a few minor issues but this didn’t deter from our enjoyment, some aspects of the room were a little tired, and the shaver socket in bathroom didn’t work, so difficult to use electric shaver/ hairdryer/electric toothbrush etc. Also bathroom lighting kept turning off, although a bit strange it didn’t deter from our enjoyment of the Hotel. There are beach sellers who are very persistent who stand at edge of hotel garden, so every use of beach and sea involves passing them - that was a bit annoying after a while. The food was great and all the staff very friendly - the sea here is safe to swim in, it is often too rough in many Sri Lanka resorts. The beach here was gorgeous, very clean. We would thoroughly recommend this Hotel - hopefully the minor issues mentioned in the rooms will be sorted. I am not sure if it is possible to deter the beach sellers - but it would be a great improvement to the guest relaxation in the grounds if it were possible. We would hope to return one day to enjoy the views and hospitality again.
Stayed 4 nights in Feb 2020

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and place to relax, only things to maybe improve would be to add some ventilation to the bathroom as it turned into a sauna and to maybe increase the amount purchased for the restaurant as it did regularly not have my first choice of food - not great as there aren't many other options in the locality
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Terrible customer service experience. Called hotel before booking to confirm that they can add 1 person/bed to room. Twice they assured me that they would free of charge. As soon as I booked, suddenly the additional charges began. They charged extra $$ for 2nd person (apparently only 1 person allowed in this 450 square foot room with a king bed and 2 sinks), and extra
Stayed 1 night in Mar 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on an uncrowded beach
Nice hotel on a soft, sandy, uncrowded beach with gentle slope and waves for kids. Service was outstanding. Not the best pool design and cold, ahem, refreshing, but we didn't find a need to swim there with the beach so close. All rooms have a view of the sea. Breakfast was excellent as was dinner although expensive for the area. There isn't much within walking distance, with a couple of busier towns a short tuk tuk ride away.
Stayed 1 night in Jan 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel on Beautiful beach
Fantastic hotel on beautiful beach. Rooms were spacious, well decorated and clean. The staff are friendly and accommodating. The only fault was the lift broke down. I would definitely recommend this hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Lovely hotel, fantastic food and staff.beach in front of hotel😎😎
Stayed 14 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Great stay, great service. Thank you.
Stayed 1 night in Sep 2018

8/10 Good

C, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
The hotel is situated on a quiet beach. It is a beautiful and relaxing location with stunning views. The room is basic, but has gorgeous views out over the ocean. The blinds aren't exactly blackout which made my son's nap a bit of a challenge. They were also in poor condition and had holes in them, not expected or appreciated when paying such a high rate. We asked for a baby crib as we were traveling with our 1 year old. This was accommodated. It is a hotel more suited towards couples, however they do have a high chair in the restaurant which we were able to use every morning for breakfast. The breakfast was great with a wide selection of hot dishes and fruit, yoghurt, cereal etc. All the food we did try was delicious and well presented. We were slightly shocked one night when the restaurant offered to make chicken breast and mashed potato for my son, and charged us significantly more than what our adult meals were priced at for the small child's portion. The food/drinks are highly priced at the restaurant so if you plan on being at the hotel most of the time, its probably cheaper to do all inclusive. Also, book your taxi to the airport with a travel company, if you arrange through the hotel, its triple the price. Literally. That being said, the staff were great and accommodating. They paid a lot of attention to our 1 year old. Overall we had a lovely stay.
Stayed 1 night in Jan 2018

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Great service and food. The Xmas Gala dinner was awesome. Will definitely be back!
Stayed 1 night in Dec 2017

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money, small resort
Overall a good stay, great views from the balcony, right on the beach. Limited vegetarian options, expected more traditional Sri Lankan vegetarian options. If you are going to stay in the resort and eat at the restaurant than it can get a bit monotonous. Breakfast was great, no complaints. The room's DND sign only works if you leave the key in the room to activate the power, so probably want 2 keys for the room. Great resort for couples (every one else staying was also a couple). Not much to do in the area, apart from a village tour to see cinnamon production and visit the local turtle farm. The Spa was excellent, the masseuse did a great job relaxing us both to the point where we fell asleep. Overall, for the price it was a good stay. Would I stay here again? possibly, but if my budget allowed for it, would probably stay at the more well known resorts, they probably cost double what this place does, but i think food/restaurant options would be better.

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very high standard hotel
We stayed 3 nights and the hotel is of a very good standard. Service is great, especially the restaurant staff and chef. Directly backs on to the beach. The prices are higher than local restaurants as you would expect from this type of hotel, but the food was good enough to justify this. The only slight negative is that a handful of locals trying to get your custom hang around the beach so you will be approached immediately when walking on the beach, the hotel could have managed this better in the immediate vicinity of the hotel at least.

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel: exceptional service and views
The hotel is a real getaway place - there is nothing actually near the hotel to spend time, but the hotel makes it all for you. The food was great, the pool was cool, all rooms faced the ocean, the service was exceptional. Cannot wish for more, will definitely come back!

8/10 Good

Nelanka, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, modern hotel. Great beach. Quiet Zen.
The rooms, the surroundings, and the design itself is very nice. I was concerned about the pool being sort of indoors, but it works great as a retreat when it's too hot to be out in the sea. The vibe of the hotel is very chill and zen. Seemed to be mostly couples, honeymooners and older. Kind of atmosphere which kind of makes you feel like speaking in hushed tones. Overall it's a very relaxing effect, specially for people like myself who have a hard time chilling out and doing nothing. The Sri Lankan food was pretty good, but the western food was unsatisfactory. The dishes were sometimes inconsistent as I had a green curry that was great one night then terrible when ordered a couple of days later. Menu choices were lacking. During a 6 night stay, I often found myself going back and forth through the menu to find something that was appealing. The service was excellent. We were travelling with our 10 month old daughter and mostly ordered dinner to our room. The full menu was available at the same rate as the restaurant and would be brought up quite promptly with good presentation. The WiFi was terribly configured. They use a single SSID with two different passwords for the rooms and the common areas. This forces you to manually enter the password every time you move around. Can be fixed easily by them changing to two SSIDs, one for the rooms, and one for the commons. It was very frustrating.