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Balmoral Arms

4.0 star property

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Photo gallery for Balmoral Arms

Fireplace
Superior Single Room | Desk, laptop workspace, iron/ironing board, bed sheets
Bar (on property)
Lounge
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
13-15 Victoria Road, Ballater, Scotland, AB35 5RA
  • Ballater Golf Club
    ‪1 min walk‬
  • Balmoral Castle
    ‪10 min drive‬
  • Braemar Castle
    ‪20 min drive‬

Room options

View all photos for Classic King/Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King/Twin Room

  • 12.2 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Double Room

  • 15.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Desk, laptop workspace, iron/ironing board, bed sheets

Premium Suite

  • 27.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King Room

  • 12.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Junior Suite

  • 23.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Cosy Double Room

  • 12.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Twin Room

  • 11.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Feature Double/King

Feature Double/King | Desk, laptop workspace, iron/ironing board, bed sheets

Feature Double/King

  • 12.4 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Balmoral Arms

Hotel with free parking, steps from Ballater Golf Club
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a reception hall are on-site.
Balmoral Arms offers 46 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Balmoral Arms. During your stay, you're just a quick walk from Ballater Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local cuisine while dining at The Dining Room
  • Full breakfast served weekends for a fee
  • Services include a concierge and luggage storage
  • Steps from Ballater Golf Club and 9 minutes by car from Cairngorms National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.

This 4-star Ballater hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 8:00 AM and 10:00 AM.
The Dining Room – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 16.50 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Dining Room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.5 to 20 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Deeside Ballater
Deeside Inn
Deeside Inn Ballater
The Deeside Hotel Ballater
The Deeside Inn Ballater, Scotland
The Deeside Inn
Balmoral Arms Hotel
Balmoral Arms Ballater
Balmoral Arms Hotel Ballater

Balmoral Arms Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 238 reviews
Rating 8 - Good. 69 out of 238 reviews
Rating 6 - Okay. 36 out of 238 reviews
Rating 4 - Poor. 9 out of 238 reviews
Rating 2 - Terrible. 9 out of 238 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous but with a negative

The hotel and the room were amazing. The room was so big and comfortable with a lovely Scottish decor. The food on the first night was a little disappointing and very few staff working because it was a quiet time so it meant a lot of waiting at times. There is a gorgeous big sitting room with open fire and lots of queen Anne chairs and couches for reading and board games. The thing that really impacted my stay was when a guy with keys to my room walked in one morning. He didnt knock and I still dont know who he was. When I said hello he apologised and left. Very disappointing for a female travelling alone. I hope they review this incident because I did tell the reception about it who said they didnt know who it was.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a lovely nights stay. The room was really comfy and the staff very friendly. Great bar and tasty breakfast. The lounge room with roaring fire was amazing, especially on such a cold night. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great hotel in a great location for Royal Deeside. All staff were very helpful and attentive. Rooms were lovely, clean & comfortable. All public rooms were cosy & comfortable and a great place to hang out with the log fire burning, giving it a great ambiance.
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely country hotel

Greeted by a friendly receptionist who advised us that we’d given an upgrade which was a lovely surprise. Room was traditional with a modern twist and bathroom was spacious with a large free-standing bath. Breakfast was served at a leisurely pace with a wide menu and table service for hot food. There was also a lovely lounge area with an open fire which was very welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, perfect location & staff both on reception for check in / out & bar staff were friendly & chatty, will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked in last minute as our boiler had broken down leaving us with no heating or hot water. The staff were so welcoming and upgraded us to a suite so that we could enjoy a cosy night. The roll top bath and walk-in shower were very much appreciated.
Stayed 1 night in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor, Icklingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff made our visit there quite delightful. Thanks!
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful and cozy hotel to stay at

We really enjoyed our stay here!! It's a very cute hotel. Some highlights are the decorations throughout the whole hotel (rooms included) and the communal den area that had space for many people to sit around and enjoy the space. Another highlight was the bar - the bartender who was serving when we were there mid-October was kind and knowledgeable - he made our stay at the hotel even more amazing with his service! The town of Ballater is easily walkable - we had dinner out at a local bar and enjoyed walking around the main street. We chose this spot as it was close to Balmoral Castle, which is where we were going the next day on our drive up from Edinburgh! I'd highly recommend staying here.
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Liked: Amenities
It was a lovely place, fabulous food - very enjoyable
Stayed 1 night in Oct 2024

10/10 Excellent

P A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ishbel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wish we stayed longer!! We loved our night here. The rooms were nice and the hotel had so much character. Their restaurant was delicious, too!
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Lovely room. Highly recommend
Stayed 1 night in Oct 2024

8/10 Good

william

Stayed 1 night in Oct 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Big, old hotel with lots of character, lovely staff and plenty of space in lounges, restaurants and bars.
Stayed 1 night in Sep 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful homely feel. Felt very relaxed
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that was perfectly dog friendly. Restaurant food was top class and staff were so helpful😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

hank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt well treated at the Balmoral Arms. Staff was courteous and helpful. Room was lovely. Inviting atmosphere!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. We had a lovely dinner in the hotel restaurant one evening. We didn’t have breakfast in the hotel. The hotel is old and as a result is not well insulated. Sadly we did not have a good night’s sleep as the floorboards above us creaked both nights we were there. One night I’m sure there was a dog running around the room above us (The hotel is dog friendly), it was so noisy for much of the night. The location is great, plenty of good restaurants and cafes near by.
Stayed 2 nights in Aug 2024

4/10 Poor

Morag

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024