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Bernstein Schlosshotel Ballenstedt

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January 2025

Photo gallery for Bernstein Schlosshotel Ballenstedt

Lobby
Indoor pool
Exterior
Sauna
Comfort Double Room (Plus) | Premium bedding, in-room safe, desk, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Spa
  • Breakfast available

Explore the area

Map
Schlossplatz 1, Ballenstedt, ST, 06493
  • Ballenstedt castle park
    1 min walk
  • Stiftskirche St Cyriakus
    9 min drive
  • Quedlinburg Old Town
    15 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    35 min drive

Room options

View all photos for Comfort Double Room (Plus)

Comfort Double Room (Plus) | Premium bedding, in-room safe, desk, free WiFi

Comfort Double Room (Plus)

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, desk, free WiFi

Comfort Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Reit-und Sporthotel Nordmann

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Hot tub
Breakfast included
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4.5 out of 5, Wonderful, (77)
The price is €132
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Reit-und Sporthotel Nordmann

About this property

Bernstein Schlosshotel Ballenstedt

Pet-friendly hotel connected to a shopping centre in Ballenstedt with a full-service spa
A full-service spa, a golf course and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a bar/lounge and self parking.
Bernstein Schlosshotel Ballenstedt offers 49 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Ballenstedt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
With your stay at Bernstein Schlosshotel Ballenstedt, you're connected to a shopping centre and just a quick walk from Harz-Saxony-Anhalt Nature Park. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Restaurant Fuerst Victor
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments or massages at the spa
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a golf course and golf lessons
  • Steps from Harz-Saxony-Anhalt Nature Park and Ballenstedt castle park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Bernstein Schlosshotel Ballenstedt offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and laundry facilities are also featured at Bernstein Schlosshotel Ballenstedt. For a fee, parking is available.

This Ballenstedt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Restaurant Fuerst Victor – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Pavillon – On-site bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 3 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavillon
  • Restaurant Fuerst Victor

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 for adults and from EUR 9 for children
  • Uncovered self-parking fee: EUR 3 per day (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Hotel
Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Ballenstedt Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Hotel Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel
Van der Valk Schlosshotel Grosser Gasthof
Bernstein Schlosshotel Ballenstedt Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel Ballenstedt

Bernstein Schlosshotel Ballenstedt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 146 reviews" "
Rating 8 - Good. 61 out of 146 reviews" "
Rating 6 - Okay. 20 out of 146 reviews" "
Rating 4 - Poor. 4 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit disappointed with the check in procedure - especially that I had to re-park my car. (while another car on a similar parking place remained...) The staff was not bad - friendly in the typical German manner. That was ok for me but my friends felt a bit mistreated.
Stayed 1 night in Aug 2023

4/10 Poor

expedia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
People at reception don't speak English. Restaurant service was bad and food bland.
Stayed 1 night in Sep 2020

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but not as advertised
Hotel seems visually nice and pleasant, swimming pool and sauna are amazing and most of the personnel make you feel welcome. However there are a number of issues that I'm not so pleased with. First of all, the view out the window is at a construction site, totally spoiling the promised castle scenery. When I asked a waiter if perhaps they have their food menu in English or other language, as we couldn't really understand entirely what was on it, he looked at me and angrily replied "No". It's not a big deal but certainly didn't help the hotel's image. Then, as I was making the booking, there was a large number of things that were listed, which just didn't exist: * Cable TV had a list of international channels but only local German ones work. * It said there'd be a fireplace in the room. According to the receptionist, none of the rooms in the hotel have a fireplace. * There just is no minibar in my room. Just a small empty fridge. It clearly stated there'd be one. * No adjoining room. In the picture, when I was making the booking, it clearly showed a bedroom and an adjoining living room. Not really that big of a deal but when you pay for all those things and don't get them, it really feels as if I was led on. The receptionist said that she has no idea why those things were listed on Hotel.com, as they don't exist in their hotel. She contacted her manager over the phone, who wasn't even interested in this.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mike, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception unfriendly
A good hotel but the receptionists were uniformly unfriendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van der Valk Sshlosshotel Grosser Gasthof
A very pleasant place to have a few restful days. The breakfast was excellent however I feel that the dinner menu could be expanded, the choices being limited for a stay longer than2/3 days. It would greatly improve thing if the disabled car parking places were located opposite the hotel entrance instead of being outwith the perimeter.

8/10 Good

Linus

Travelled with partner
Liked: Cleanliness, staff & service
Super nettes Personal, das Hotel selbst ist sagen wir mal Gut fotografiert…
Stayed 1 night in Jul 2024

10/10 Excellent

Steffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Personnel très agréable, bon petit déjeuner, le parking proche de l'hôtel est peu cher, la piscine était fermée car son chauffage était en panne! Bon emplacement.
Stayed 1 night in Dec 2022

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Zimmer, Frühstück sehr gut
Stayed 1 night in Oct 2022

8/10 Good

leon

Stayed 1 night in Oct 2022

10/10 Excellent

Siegbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wirklich empfehlenswertes Hotel, wenn man die Ruhe mag
Stayed 1 night in Sep 2022

8/10 Good

Ulla

Stayed 3 nights in Sep 2022

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Andreas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Mik Harbhajn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Franziska, Heidelberg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eine noble Unterkunft. Ein schön hergerichtetes Frühstücksbuffett mit zuvorkommender Bedienung. Wenig Steckdosen im Zimmer. Leider war es durch Veranstaltungen (einen Abend im Foyer eine Abschlussfeier, am 2. Abend eine Hochzeitsfeier) unruhig im Haus. Die Rezeption war nachts nicht besetzt. Hinweise auf die Lärmbelästigung konnten nicht abgegeben werden. Bei der nachträglichen Beschwerde über die Abschlussparty war die Rezeptionistin sehr entgegenkommend und freundlich. Der Hotelparkplatz ist relativ klein (ca. 10 Stellplätze). Direkt nebenan ist ein großer öffentlicher Parkplatz, der für 3€ pro Tag eine gute Alternative ist. Der Schlossgarten lädt zum Spazieren ein. Der Ort ist eher ruhig und beschaulich.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gertraud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal sowohl an der Rezeption als auch im Restaurant
Stayed 1 night in Jun 2022

8/10 Good

Constanze

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles so wie in der Beschreibung.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns wieder super gefallen. Jederzeit gerne wieder.
Stayed 2 nights in Apr 2022

6/10 Okay

Sabrina

Travelled with family
Wellnessbereich war leider nicht so ausgestattet und nicht so sauber. Abendessen war sehr schlecht in diesem Hotel. Personal war bemüht und nett.
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir mussten 30 Minuten warten beim Check In. Einen Zweitschlüssel für das Zimmer meines gehbehinderten Vaters war nicht zu bekommen. In 4 Tagen Donnerstag bis Sonntag wurde 1x das Bett gemacht, eine Reinigung des Bades gab es überhaupt nicht! Einzig das Frühstückpersonal war sehr hilfsbereit!
Stayed 3 nights in Aug 2021

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slotshotel
Dejligt hotel i stille by. Rigtig gode senge. Fin morgenmad og dejlig pool.
Stayed 3 nights in Aug 2021

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, room comfort
Drømmesengen
Sengen på hotellet var rigtig god! og værelset havde en god størrelse, eneste minus var at værelset lå oppe under kvisten så der blev varmt, og om aften var de musik fra enten teateret ved siden af eller fra bryllupper på selve hotellet. Personalet i receptionen var desværre ikke de mest i mødekommende.
Stayed 4 nights in Jul 2021