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Banff Aspen Lodge

3.0 star property

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Photo gallery for Banff Aspen Lodge

Outdoor spa tub
Lobby
Superior Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Fireplace
Snow and ski sports

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
401 Banff Ave, Banff, AB, T1L1A9
  • Banff National Park Information Centre
    ‪3 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King bed with Sofa bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed with Sofa bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room (1 Queen and 2 Single Beds)

Premium Room (1 Queen and 2 Single Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room (1 Queen and 2 Single Beds)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Economy Room

Economy Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Banff Aspen Lodge

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A steam room, a coffee shop/cafe and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Banff Aspen Lodge offers 88 accommodations with a safe and coffee/tea makers. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs on site.
The free breakfast at Banff Aspen Lodge gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at White Bark Cafe, a café that serves American cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and 2 hot tubs -
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Banff National Park Information Centre and 3 minutes on foot from Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Aspen Lodge offers its guests 2 hot tubs and a steam room. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A library, a vending machine, and multilingual staff are also featured at Banff Aspen Lodge. Free self parking is available.

This 3-star Banff hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
White Bark Cafe – This café specialises in American cuisine and only serves light fare.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe

Restaurants on site

  • White Bark Cafe

Things to do

  • 2 hot tubs
  • Hot spring
  • Library
  • Ski storage
  • Steam room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Spa

  • Hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 250 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aspen Banff
Aspen Banff Lodge
Aspen Lodge Banff
Banff Aspen
Banff Aspen Lodge
Banff Aspen Hotel Banff
Banff Aspen Motel
Aspen Lodge
Banff Aspen Lodge Hotel
Banff Aspen Lodge Banff
Banff Aspen Lodge Hotel Banff

Banff Aspen Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 843 out of 1185 reviews
Rating 8 - Good. 230 out of 1185 reviews
Rating 6 - Okay. 65 out of 1185 reviews
Rating 4 - Poor. 27 out of 1185 reviews
Rating 2 - Terrible. 20 out of 1185 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
As usual, excellant value and met expectation for the stay. From hot tub, amenities, to the full included breakfast, all top notch. Will be back. Thanks
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle, Lethbridge

Liked: Cleanliness, staff & service, property conditions & facilities
What a great property! Will definitely stay here again. Staff was very friendly and accommodating. The included breakfast was more than we expected and very tasty.
Stayed 1 night in Dec 2024

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the hotel, will definitely return!
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent team
Stayed 1 night in Dec 2024

8/10 Good

Roxy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good like last year.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub
Stayed 4 nights in Oct 2024

10/10 Excellent

Jasmeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really really good they helped us alot really appreciate that
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Love the hot tubs, the beds were great. Very close to downtown and underground parking for a few cars.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotub is the reason we come back. Every year there is something new. They take alot of pride in the property and staff are so friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xiomara Di

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on a snowy afternoon (10/21). It was magical! Our room had a wonderful view of the mountains. Comfortable beds, clean bathroom and delicious breakfast. Our Chilean waiter was very helpful and kind. We will visit again!

10/10 Excellent

John Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time at the Banff Aspen Lodge. It was quite a beautiful place especially stepping out was quite pleasant. We spent a considerable amount of time by the fire area just out in front. Which was also quite nice to just unwind The only thing I would say I found to be inconvenient was the parking. At the time of our stay. The parking lot underground was under construction so we ended up paying for street parking. If you want a hassle free morning. Where you can just have breakfast, which was included with our stay, it is definitely a pleasant experience. I would book here again. Hopefully have parking next time around. *We were there during the weekend which is probably the reason there was no parking. *
Stayed 3 nights in Nov 2024

10/10 Excellent

Seoyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. I was able to walk downtown. Bus stop was 5 minutes away. The room was quite small but bathroom was clean and the bed was comfortable. Outside hot tub was really good to end a day. The lobby was cozy and all the staffs were very nice. Included breakfast was a lot better than I expected. I recommend this place and I would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Stayed 1 night in Nov 2024

8/10 Good

Dianne

Stayed 2 nights in Nov 2024

8/10 Good

Alison

Travelled with group
Liked: Staff & service
Good stay for the price
The hotel has a nice proximity to downtown and the outside hot tub is really nice. I don't like how the outside rooms have the bed right next to the hot tub. It is awkward to come straight to the bed and then there is cold air that comes under the door. There were also some spots on the floor that were sharp because the carpet transition was coming up.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cafe shop was amazing and the the layout of the place, the staff was very friendly and good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was comfortable and clean. Appreciated how close it was to downtown. Complimentary breakfast was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Barb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor hot tub and sauna, staff was friendly and courteous
Stayed 1 night in Nov 2024

10/10 Excellent

Cornel

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
my only comment is regarding the front end staff. on several previous stays there was some flexibility offered at the time of check in with respect to room choice based on our loyalty to this site. on this visit upon checkin the person that helped was very rigid in what he could or couldn't offer in terms of room upgrades despite the hotel not being very busy. This led us to consider other hotels in the future as this an annual trip we take for my wife's birthday.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Service by staff was excellent, enjoyed the complimentary hot breakfast ! Definitely will stay there again!
Stayed 2 nights in Nov 2024