Basecamp Suites Banff

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Front of property
Exterior
Superior 3-Bedroom Apartment | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Banff National Park Information Centre
    3 min walk
  • Banff Lake Louise Tourism Bureau
    3 min walk
  • Banff Legacy Trail
    3 min walk
  • Banff, AB (YBA)
    6 min drive

Room options

Apartment, 2 Bedrooms

  • 42 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Apartment, 3 Bedroom

  • 99 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Superior Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Apartment, 1 Bedroom

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Superior 3-Bedroom Apartment

  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

Similar properties

About this property

Basecamp Suites Banff

Banff aparthotel in Downtown District with 2 hot tubs
Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a dishwasher. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and a hairdryer. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Basecamp Suites Banff. During your stay, you're just a quick walk from Banff National Park Information Centre. Features include free WiFi in public areas, plus 2 hot tubs and self-parking (surcharge). This budget aparthotel has 21 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area and a full-sized fridge
  • Free WiFi
  • Self-parking available for a fee
  • On-site recreation includes 2 hot tubs -
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • 7 minutes by car from Upper Hot Springs and 7 minutes from Banff Gondola
Basecamp Suites Banff offers its guests 2 hot tubs. WiFi is free in public spaces. Basecamp Suites Banff also features express check-in and express check-out. Parking is available for a fee.

This Banff aparthotel is smoke free.

Languages

English

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 spa tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (CAD 30 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping centre
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 271 reviews" "
Rating 8 - Good. 47 out of 271 reviews" "
Rating 6 - Okay. 19 out of 271 reviews" "
Rating 4 - Poor. 4 out of 271 reviews" "
Rating 2 - Terrible. 7 out of 271 reviews" "

9.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 1 night in Aug 2024

10/10 Excellent

Raj Haresh

Liked: Cleanliness, property conditions & facilities
This property was PERFECT!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property had everything we needed and was in easy walking of the main Banff Avenue. The staff were all really friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, room comfort
excellent service, convenience and amenities of attached parking andvin walking distance to center of town! And very good security!
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
No closets, No drawers, extremely minimal on everything
Stayed 5 nights in Jul 2024

6/10 Okay

Violet

Travelled with partner
Liked: Cleanliness
This is a tiny 1 bedroom suite with a full kitchen. There were no storage of clothes at all: no dresser or a closet, just a few hooks with hangers. So most of the clothes has to stay in a suitcase. The property is somewhat dated, the doors squeak loudly. For some reason they restrict how wide windows can be opened. I would not stay there again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven, Fort Worth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great location, and a very nice property
Stayed 7 nights in Jul 2024

8/10 Good

Jeana

Liked: Cleanliness, property conditions & facilities
The unit itself was clean but surrounding halls and entrance had stains. They were hot and smelled of smoke and just overall the building is dirty feeling.
Stayed 3 nights in Jul 2024

4/10 Poor

Inna

Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

brett

Stayed 3 nights in Jul 2024

8/10 Good

Mirarie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room is tidy and spacious. But the shower curtain smells off. It should have been replaced or washed atleast. Hot tub is not available when we went upstairs at around 10 in the morning.
Stayed 1 night in Jul 2024

6/10 Okay

Serge

Stayed 2 nights in Jul 2024

10/10 Excellent

Supriya

Travelled with family
Liked: Property conditions & facilities
Great location and a comfortable clean apartment
Stayed 2 nights in Jul 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awesome location. Great apartment downtown.
Stayed 4 nights in Jun 2024

10/10 Excellent

Eun Jung

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaqin

Travelled with family
Liked: Cleanliness, room comfort
Very Friendly Staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Jul 2024

6/10 Okay

MYEONG HUN

Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here with my family. The ladies at the front desk were so nice and helpful. We never used the next door garage here. We used the free 9 hour parking at the train station, moving the car to free street parking (8:00pm-8:00am) every day and it’s so close that it honestly was no big deal. Every other thing we needed within the area is accessible by ROAM. The IGA store is right next door too. It was very quiet and nice. The hot tubs were not working so that was a disappoint to my kids, but all in all it was wonderful.
Stayed 3 nights in Jun 2024

6/10 Okay

Edyta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was rather hard to get specific information about parking, even when calling the front desk. We had to change the room because of an unpleasant smell inside the apartment.
Stayed 1 night in Jun 2024

2/10 Terrible

Shirli

Stayed 3 nights in Jun 2024

10/10 Excellent

Moonjoung

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location was great, and having kitchen facilities was convenient.
Stayed 4 nights in Jun 2024

6/10 Okay

Sunchit

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Paulette

Great Location… a bigger Qs… Where to park!
Very comfortable, full kitchen, 2 bedroom apartment. Clean, with a great kitchen the best on our travels to date. Great Location to everything in Banff. Terrific supportive Reception, but to our disappointment No Parking! Over $AU4000 for a four day stay, and No Parking! This caused problems on arrival and did make for a bad experience, as the street parking machine operates by a QR Code that nobody could get to work. We had to park at the Free Parking at the train station a 5 minute walk away. This is Not acceptable for the rates one is paying to stay in Banff. Would I recommend Basecamp Suites - absolutely if they sort out the parking issue!
Stayed 4 nights in Jun 2024