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Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Premier Condo, 2 Bedrooms (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets
Bicycling
Exterior
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Barbecue grill
  • Laundry
  • Kitchen

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪4 min drive‬
  • Tunnel Mountain
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

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About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and sauna
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2145 out of 4297 reviews
Rating 8 - Good. 1361 out of 4297 reviews
Rating 6 - Okay. 512 out of 4297 reviews
Rating 4 - Poor. 193 out of 4297 reviews
Rating 2 - Terrible. 86 out of 4297 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for enjoying quiet scenery and wildlife. Great space to enjoy as a family
Stayed 5 nights in Dec 2024

4/10 Poor

Christine

Travelled with family, Travelled with family and small children
Liked: Amenities
This property is poorly aging and definitely needs some upgrades.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter, Calgary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent accommodation. Great and quiet location. Lovely condo unit.
Stayed 2 nights in Dec 2024

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness
Excellent location with all the amenities we needed. There were a few items missing from the kitchen however the staff provided them as soon as we asked. Beautiful outdoor hot tub. Excellent customer service!
Stayed 2 nights in Dec 2024

6/10 Okay

Gieon, Surrey

Stayed 4 nights in Dec 2024

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty comforter and the property didn’t have any extras to replace. Rooms are very old and need an upgrade for what they charge per night
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rahmat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing family facility. With swimming pool , sauna . Great place with fire pit at the house . Highly recommended. Thank you 🙏
Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Younjung

Stayed 1 night in Dec 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hot tub and pool area had the most amazing view of the mountains. Rooms have real fire places which made it super cozy to cuddle up on the couch after a long day of activities. And overall the property is just beautiful! Will definitely stay again someday!
Stayed 3 nights in Dec 2024

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Be ready to ear the train every hour or so. The hot tubs are cleaned and nice. Unfortunately, the one on the picture and the one next to it are NOT HOT TUBS. They are at mild temperature at best. There is a real hot tub (which could be warmer tho) but this one gets too crowded. They do not offer breakfast, not even some fruits or muffins ... and you won't find any place near by to get food. You'll need a car to get some. The shower may be tricky. You have to PULL HARD ON THE KNOB and I mean really hard. On the bright side, the Deluxe Condo, 1 Bedroom (Loft) was big enough for our family (4 adults) and more. bes were comfortable. The kitchen area provides all you need with a good size refrigerator. The fire place is nice and the wood is free. They have underground parking
Stayed 1 night in Dec 2024

6/10 Okay

michael

Travelled with family
Stayed 2 nights in Dec 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet in a nice setting
Stayed 2 nights in Dec 2024

10/10 Excellent

Hardeep

Liked: Cleanliness, property conditions & facilities
Nice and beautiful Place for stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024

10/10 Excellent

Saara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kennethrys

Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hot tub and amenities. Ask about the free bus pass and transit. Great parking options. We keep coming back over and over
Stayed 2 nights in Dec 2024

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property . Nice outdoor hot tub
Stayed 1 night in Dec 2024

10/10 Excellent

Belen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Incredible
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Great stay. May need to evaluate staffing needs
Great accommodation for our brief family visit to Banff. Check in went well. Courtesy follow up shortly after check in to make sure the room and amenities were fine was appreciated. Staff was friendly. Front desk seemed under staffed when I went down in the early evening around 7. Waited about a half hour for two check ins ahead of me but was well served by the one person on desk duty.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I needed to upgrade our room and the front desk was very accommodating. We always stay here and have a great time.
Stayed 2 nights in Dec 2024