Hidden Ridge Resort

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior
Bicycling
Exterior detail
Premier Condo, 2 Bedrooms (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Barbecue grill
  • Laundry
  • Kitchen

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    4 min drive
  • Banff Lake Louise Tourism Bureau
    4 min drive
  • Banff Centre for Arts and Creativity
    5 min drive
  • Banff, AB (YBA)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

Deluxe Condo, 1 Bedroom (Loft)

  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

Similar properties

About this property

Hidden Ridge Resort

Banff aparthotel in Tunnel Mountain District with 2 hot tubs and sauna
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and a playground
  • Guests have great things to say about the pool and the helpful staff
  • 9 minutes by car from Upper Hot Springs and 9 minutes from Banff Gondola
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 spa tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Up to 23 kg per pet
  • Fee: CAD 25 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2029 out of 4127 reviews" "
Rating 8 - Good. 1332 out of 4127 reviews" "
Rating 6 - Okay. 496 out of 4127 reviews" "
Rating 4 - Poor. 186 out of 4127 reviews" "
Rating 2 - Terrible. 84 out of 4127 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtenay

Liked: Cleanliness, property conditions & facilities
We stayed in a 3 bedroom condo. It was very nice. Staff was friendly. I loved the Rocky Mountain soaps and lotion. The place was very clean and comfortable. My only complaint is the pillows weren't that comfortable. They weren't the worst, but they weren't the best either.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked having three queen size beds in three separate bedroom areas. It worked very well for our group. But two things that I did not care for were related to accessibility and privacy. This unit is situated on 4 different levels. The bathrooms were only accessible by either climbing up stairs to the loft area or else down stairs to the 2nd level. There was no bathroom on the main level. Even to enter the suite, it was necessary to climb up a set of stairs. From a privacy standpoint, there is a large window directly across from the loft area with no drapes or blinds. I could see people moving in the next unit and I'm reasonably sure that they could see me in the loft bedroom. The need to be able to climb stairs should be clearly identified in the description.
Stayed 3 nights in Aug 2024

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, room comfort
This is the most overpriced property we have stayed at in our 5 weeks of travel! We thought paying this much a night we would get a clean functioning safe room. It is extremely dated, and needs a deep clean. The toilet leaked all over the bathroom floor. I have never seen so much silicone in showers/bathroom. Clearly a waterproofing issue - A light switch and a Powerpoint both sparked when turned on near downstairs bathroom. Wallpaper coming off walls and couch stained. Partying guests till 11.30pm and not monitored by staff. You definitely don’t get what you pay for here. Very disappointing
Stayed 1 night in Sep 2024

10/10 Excellent

BERCEL ANN

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
No A/C .coffee maker broken , stove not working .
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Sandy

Stayed 2 nights in Sep 2024

10/10 Excellent

Gayle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarat Chandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious rooms and nice kitchens.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tilak Ravi

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice, quiet location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely grounds and proximity to town. Quiet, comfortable. Easy parking.
Stayed 4 nights in Aug 2024

8/10 Good

Bhavini

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Warm Welcoming by staff Pooja and few others.unique hot water pool in open facing mountain experience. Kids treated with freezey and hot chocolate. Rooms need little updates including minor fixing here and there. We stayed in 325 had great view. Minor hike/trails surrounded. Room service with restocking / cleaning was very nice quick and amazed with response. All keep in mind Banff is nature place so keeping door open and complaining bugs in room is not good. Enjoy nature and its view.
Stayed 3 nights in Aug 2024

8/10 Good

Denene

Travelled with family
Liked: Cleanliness, amenities
We had a great second stay at Hidden Ridge Resort. It was busy so parking was at a premium. Our condo was clean, however the bathrooms could use a bit of a reno as there was only one pot light with dark tile on the floor and walls, so it was hard to see in there. However, we were pleasantly surprised to find a washer and dryer in our unit, which was handy to dry our wet clothes. The hot tub area is great as well. These condos are a great place to stay with a larger group.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Perfect condo hotel for family. The kitchenette, pool, bbq and free parking are great amenities.
Stayed 2 nights in Aug 2024

6/10 Okay

Shirley

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dark and dated. Furniture and carpets were soiled. Bathroom had mold in shower. Windows had cobwebs in wells and dirty. Would not recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter St

Stayed 4 nights in Aug 2024

10/10 Excellent

Brian W

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Nihit

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this hotel was amazing in all aspects, from the welcoming at the reception from “Alex”, whom was very polite and helpful, that evening the Mountain View from the hot tub was stunning and mesmerizing I will definitely look forward to stay at this place again when I come back to Banff
Stayed 1 night in Aug 2024

10/10 Excellent

Corazon

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Gal

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Resort staff very friendly and quick to accommodate any issues.
Stayed 4 nights in Aug 2024

10/10 Excellent

jennifer

Stayed 5 nights in Aug 2024